The Automobile Association operates a roadside recovery service, which is probably the most recognised aspect of its business. However, it has expanded into financial products over time, which includes both banking and insurance offerings.
The AA became a public company in 2014 when it was floated on the stock market. It is a constituent of the FTSE 250.
For most insurance products, the AA operates as a broker. This means that it passes customers who ask for a quote on to a number of different insurance underwriters.
For its life insurance, the AA only partners with Legal & General as its underwriter. And its travel insurance is underwritten by Cigna Europe Insurance Company.
AA tends to get average scores for both happiness and trust across the board for its insurance products, which have fallen slightly across the board over the last two years. However, a solid performance at the Ombudsman ensures it achieves a bronze Fairer Finance Ribbon for travel insurance.