Alpha Travel Insurance
Alpha Travel Insurance is a trading name of Infinity Insurance Solutions, which is part of the Kent-based insurance group Travel Insurance Facilities.
As its name suggests, this group focuses on the provision and administration of travel insurance products.
The Alpha Travel Insurance brand offers a wide range of different policies, covering everything from annual travel policies through to specialist backpacker insurance.
It also offers policy add-ons that can protect any gadgets that you choose to take with you on your trip. They also offer products that can compensate you if your trip gets disrupted, for instance by a natural disaster.
It has a reasonable customer happiness score, as well as a decent transparency score. But it only scrapes together an average score for customer trust in our tables.
Its policies are underwritten by German insurer Union Reiseversicherung, which has a poor record on complaints handling. This drags Alpha's overall scores down, leaving it below average in our rankings.