Privilege is a car and home insurance provider based in Bromley.
Privilege was established in 1994 and is known for its adverts featuring actress Joanna Lumley and footballer Ian Wright.
Privilege is underwritten by U K Insurance limited, which underwrites other brands such as Direct Line and Churchill.
We don't get paid for any links on our site.
| Customer happiness score | 58.2% |
|---|---|
| Customer trust score | 48.52% |
| Complaints performance | 77.05% |
| Transparency rating | 76.92% |
| Fairer Finance score Reviewed Autumn 2023 |
65% |
| Customer happiness score | 37.33% |
|---|---|
| Customer trust score | 45.33% |
| Complaints performance | 72.36% |
| Transparency rating | 62.34% |
| Fairer Finance score Reviewed Autumn 2023 |
54% |
| Customer happiness score | 49.84% |
|---|---|
| Customer trust score | 43.77% |
| Complaints performance | 77.05% |
| Transparency rating | 80.05% |
| Fairer Finance score Reviewed Autumn 2023 |
63% |
| Cover limit for lost keys i | £1,000.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £115.00 |
| Repairs guarantee (years) i | 5 years |
| New car replacement i | |
| Cover limit for stolen keys i | £1,000.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | £1,000.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £115.00 |
| Repairs guarantee (years) i | 5 years |
| New car replacement i | |
| Cover limit for stolen keys i | £1,000.00 |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | £1,000.00 |
|---|---|
| Cover limit for Legal Liability Cover for property damage | £20,000,000.00 |
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Self-installed or engineer-installed box? i | Insurer's choice |
| Is device removal mandatory at the end of the contract? i | |
| Is there an excessive speeding restriction? | |
| Can your insurance be cancelled due to a poor driving score? | |
| Can premiums increase due to driving score? | On renewal |
| Curfew i | |
| Digital capability i | |
| Cancellation fee (within 14 days) box installed i | £53.76 |
| Speed restrictions scenario i | Pass |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Cancellation fee (within 14 days, box not installed) i | £0.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Cover limit for stolen keys i | £1,000.00 |
| Legal cover for manslaughter defence i | Unlimited |
| Are children's car seats covered? | |
| Cover limit for personal belongings inside car | £250.00 |
| Underwriter | U K Insurance Limited |
| Storage after accident i | |
| Vermin & insects i | |
| Misfuelling i |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Internal plumbing and drainage i | |
| Primary Heating System i | |
| Boiler breakdown cover i | |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Pest infestation cover i | |
| Domestic Power supply covered? i | |
| Cover Type i | Add-On |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Internal plumbing and drainage i | |
| Primary Heating System i | |
| Boiler breakdown cover i | |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Pest infestation cover i | |
| Domestic Power supply covered? i | |
| Cover Type i | Add-On |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Claims limit i | Unlimited |
| Theft from outbuildings i | £5,000.00 |
|---|---|
| Matching sets (contents) i | |
| Alternative accommodation cover limit for buildings i | £50,000.00 |
| Protection against inflation (Buildings) | |
| Contents cover limit i | £100,000.00 |
| Money in the home i | £500.00 |
| Visitor's possessions i | £1,000.00 |
| Office equipment i | £10,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Alternative accommodation cover limit for contents i | £30,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Cancellation fee after 14 days i | £24.64 |
| Contents compulsory excess i | £100.00 |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Property owner liability i | £5,000,000.00 |
| Liability to domestic employees i | £10,000,000.00 |
| Liability as a tenant i | £10,000.00 |
| Replace belongings new for old i |
| Theft from outbuildings i | £5,000.00 |
|---|---|
| Matching sets (contents) i | |
| Alternative accommodation cover limit for buildings i | £50,000.00 |
| Protection against inflation (Buildings) | |
| Contents cover limit i | £100,000.00 |
| Money in the home i | £500.00 |
| Visitor's possessions i | £1,000.00 |
| Office equipment i | £10,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Alternative accommodation cover limit for contents i | £30,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Cancellation fee after 14 days i | £24.64 |
| Contents compulsory excess i | £100.00 |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Property owner liability i | £5,000,000.00 |
| Liability to domestic employees i | £10,000,000.00 |
| Liability as a tenant i | £10,000.00 |
| Replace belongings new for old i |
| Theft from outbuildings i | £1,000.00 |
|---|---|
| Matching sets (contents) i | |
| Alternative accommodation cover limit for buildings i | £25,000.00 |
| Protection against inflation (Buildings) | |
| Contents cover limit i | £50,000.00 |
| Money in the home i | £250.00 |
| Visitor's possessions i | £0.00 |
| Office equipment i | £0.00 |
| Buildings cover limit i | £1,000,000.00 |
| Trace and access i | £1,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Cancellation fee after 14 days i | £24.64 |
| Contents compulsory excess i | £100.00 |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Property owner liability i | £2,000,000.00 |
| Liability to domestic employees i | £5,000,000.00 |
| Liability as a tenant i | £5,000.00 |
| Replace belongings new for old i |
| Theft from outbuildings i | £1,000.00 |
|---|---|
| Matching sets (contents) i | |
| Alternative accommodation cover limit for buildings i | £25,000.00 |
| Protection against inflation (Buildings) | |
| Contents cover limit i | £50,000.00 |
| Money in the home i | £250.00 |
| Visitor's possessions i | £0.00 |
| Office equipment i | £0.00 |
| Buildings cover limit i | £1,000,000.00 |
| Trace and access i | £1,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Cancellation fee after 14 days i | £24.64 |
| Contents compulsory excess i | £100.00 |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Property owner liability i | £2,000,000.00 |
| Liability to domestic employees i | £5,000,000.00 |
| Liability as a tenant i | £5,000.00 |
| Replace belongings new for old i |
| Matching sets (Buildings) i | |
|---|---|
| Frozen pipes i | |
| Escape of water excess for buildings i | £550.00 |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £24.64 |
| Amendment fee (telephone) i | £23.52 |
| Property owner liability i | £5,000,000.00 |
| Matching sets (Buildings) i | |
|---|---|
| Frozen pipes i | |
| Escape of water excess for buildings i | £550.00 |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £24.64 |
| Amendment fee (telephone) i | £23.52 |
| Property owner liability i | £2,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Cover for items away from home i | Covered as standard |
| Property owner liability i | £5,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Cover for items away from home i | Covered as standard |
| Property owner liability i | £5,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £1,000.00 |
| Cover for items away from home i | Optional |
| Property owner liability i | £2,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £1,000.00 |
| Cover for items away from home i | Optional |
| Property owner liability i | £2,000,000.00 |