Virgin Money

Virgin Money was launched by Sir Richard Branson back in the mid 1990s, starting out in the savings and investments market before slowly expanding into mortgages, credit cards and insurance.

Virgin Money acquired its banking license in 2010 through the acquisition of Church House Trust, although at this time it had no branches. In 2012, it bought itself a high street presence, by acquiring Northern Rock and in 2014 the bank was floated on the London Stock Exchange.

In 2018 Virgin Money was bought by Clydesdale and Yorkshire Banking Group - which owns Clydesdale Bank and Yorkshire Bank.

Virgin money offers a full range of banking and insurance products including: bank accounts, credit cards and travel insurance. Its travel insurance is underwritten by the ERGO Travel Insurance Services Ltd.

Visit provider's website

We don't get paid for any links on our site.

Bank accounts

Ranked 15^th of 30 providers reviewed.

Customer happiness score	59.68%
Customer trust score	54.37%
Complaints performance	61.89%
Transparency rating	85.85%
Fairer Finance score Reviewed Autumn 2023	65%

Credit cards

Ranked 20^th of 34 providers reviewed.

Customer happiness score	56.3%
Customer trust score	52.52%
Complaints performance	61.87%
Transparency rating	66.87%
Fairer Finance score Reviewed Autumn 2023	59%

Life insurance

Ranked 7^th of 24 providers reviewed.

Claims score	93.76%
Complaints performance	79.69%
Transparency rating	60.5%
Fairer Finance score Reviewed Autumn 2023	78%

Mortgages

Ranked 11^th of 23 providers reviewed.

Customer happiness score	53.88%
Customer trust score	52.45%
Complaints performance	69.32%
Transparency rating	75.25%
Fairer Finance score Reviewed Autumn 2023	63%

Personal loans

Ranked 21^st of 27 providers reviewed.

Customer happiness score	57.08%
Customer trust score	50.94%
Complaints performance	62.01%
Transparency rating	71.49%
Fairer Finance score Reviewed Autumn 2023	60%

Savings Accounts

Ranked 38^th of 53 providers reviewed.

Customer happiness score	55.31%
Customer trust score	52.01%
Complaints performance	62.01%
Transparency rating	78.75%
Fairer Finance score Reviewed Autumn 2023	62%

Travel insurance

Ranked 37^th of 45 providers reviewed.

Customer happiness score	44.82%
Customer trust score	40.09%
Complaints performance	60.55%
Transparency rating	57.85%
Fairer Finance score Reviewed Autumn 2023	51%

Cash withdrawal fee in UK (own bank) i	£0.00
Annual fee i	£0.00
Part of FSCS i
Unpaid transaction fee i
Bankers draft/cheque fee i	Not available
Faster Payment limit i	£100,000.00
Maximum cash machine withdrawal per day i	£350.00
Can you use your card to pay for items overseas? i

Foreign cash withdrawal fee i	0%
Foreign cash withdrawal additional charge i	£0.00
Foreign purchases fee i	0%
Is there a limit on free cash withdrawals? i	Unlimited

Add-ons, cashback and rewards i	AIG worldwide travel insurance with winter sports cover for holder and family (includes 24 hour access to a doctor at home or abroad), Green Flag UK breakdown cover, Assurant mobile and gadget insurance for holder and family
Part of FSCS or international equivalent i

Duration of 0% balance transfer offer period i	20 months
Balance transfer fee during promotional period i	2%
Representative APR i	24.9%
Balance transfer rate during promotional period i	0%
Highest balance transfer fee during promotional period (%) i	2%
Representative balance transfer rate i	1.874%
Risk based? i

Duration of 0% balance transfer offer period i	18 months
Balance transfer fee during promotional period i	1.75%
Representative APR i	24.9%
Balance transfer rate during promotional period i	0%
Highest balance transfer fee during promotional period (%) i	1.75%
Representative balance transfer rate i	1.874%
Risk based? i

Duration of 0% balance transfer offer period i	12 months
Balance transfer fee during promotional period i	1%
Representative APR i	24.9%
Balance transfer rate during promotional period i	0%
Highest balance transfer fee during promotional period (%) i	1%
Representative balance transfer rate i	1.874%
Risk based? i

Duration of purchases offer period i	13 months
Representative APR i	24.9%
Highest APR i	26.9%
Purchase rate during promotional period i	0%
Representative purchase rate i	1.874%
Number of days before interest is charged on purchases i	50 days
Risk based? i

Money transfer rate during promotional period i	0%
Duration of money transfer offer period i	12 months
Money transfer fee during promotional period i	4%
Representative APR i	24.9%
Representative cash transaction interest rate i	2.207%
Risk based? i

Money transfer rate during promotional period i	0%
Duration of money transfer offer period i	9 months
Money transfer fee during promotional period i	4%
Representative APR i	29.9%
Representative cash transaction interest rate i	2.2072%
Risk based? i

Cost (Year 1) i	£375.00
Account closure fee	£0.00
Charge for transferring investments to another platform i
Does the provider have a mobile app?
Charge for selling holdings if not enough money in account for charges
Completing paper applications	£0.00
Cash withdrawal by BACs	£0.00
Same day payment/payment by CHAPs	£25.00
Early account closure fee	£0.00
Cost of receiving paper statements for a year	£0.00
Charge for transferring cash to another platform i	£0.00

Medical excess i	£75.00
Cancelling before travel cover limit i	£5,000.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i	£2,000.00
Emergency medical cover and repatriation cover limit i	£12,500,000.00
Mental health cover i
Max trip duration i	45 days
Cutting trip short (curtailment) cover limit i	£5,000.00
Abandoning your trip (abandonment) cover limit i	£5,000.00
Personal money i	£750.00
Combined passport & travel documents cover limit i	£300.00
Natural disaster relocation cover i

Medical excess i	£50.00
Cancelling before travel cover limit i	£7,500.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i	£3,000.00
Emergency medical cover and repatriation cover limit i	£15,000,000.00
Mental health cover i
Max trip duration i	94 days
Cutting trip short (curtailment) cover limit i	£7,500.00
Abandoning your trip (abandonment) cover limit i	£7,500.00
Personal money i	£1,000.00
Combined passport & travel documents cover limit i	£500.00
Natural disaster relocation cover i

Cancelling before travel cover limit i	£5,000.00
Medical excess i	£75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i	£2,000.00
Emergency medical cover and repatriation cover limit i	£12,500,000.00
Cutting trip short curtailment cover limit i	£5,000.00
Missed departure cover limit i	£1,000.00
Abandoning your trip (abandonment) cover limit i	£5,000.00
Personal money i	£750.00
Combined passport & travel documents limit i	£300.00

Cancelling before travel cover limit i	£7,500.00
Medical excess i	£50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i	£3,000.00
Emergency medical cover and repatriation cover limit i	£15,000,000.00
Cutting trip short curtailment cover limit i	£7,500.00
Missed departure cover limit i	£1,500.00
Abandoning your trip (abandonment) cover limit i	£7,500.00
Personal money i	£1,000.00
Combined passport & travel documents limit i	£500.00

Missed port departure cover limit i	£1,000.00
Re-joining a cruise cover limit i	£1,000.00
Cabin confinement cover limit i	£1,000.00
Missed port departure excess i	£50.00
Timetable/itinerary change cover limit i	£500.00
Unused excursions cover limit i	£750.00

Ski equipment owned cover limit i	£1,000.00
Single owned item cover limit i	£500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i	£600.00
Ski equipment owned excess i	£50.00
Ski equipment hired i	£600.00
Single item limit for hired equipment i	£500.00
Avalanche closure cover limit i	£500.00
Piste closure cover limit i	£600.00
Unused ski pass due to illness or injury i	£600.00

Virgin Money

Bank accounts

Basic bank accounts

Current accounts

Foreign use bank accounts

Premium bank accounts

Credit cards

0% balance transfer credit cards

0% purchase credit cards

Money transfer credit cards

Investing and pensions

Ready-made General Investment Accounts

Ready-made Stocks and Shares ISAs

Travel insurance

Annual multi-trip insurance

Single trip insurance

Travel insurance add-on: cruise cover

Travel insurance add-on: winter sports

Search Fairer Finance