Travel insurance

Brand Customer
happiness

What does this mean? This score shows how happy a company's customers are with it. A higher score means a company has happier customers than most of its competitors.

Customer
trust

What does this mean? This score shows how much trust customers place in a brand. A higher score means more customers trust the brand than others in this sector.

Complaints
performance

What does this mean? This score shows how good a company is at handling complaints. A higher score means the company gets it right more often than its competitors.

Transparency
rating

What does this mean? This score shows how good a company is at telling you everything you need to know, in a language you can understand. A higher score means the company is more transparent than its competitors.

Fairer Finance score

LV=

64% 53% 69% 73% 65%

Saga

64% 55% 68% 59% 62%

Churchill

61% 54% 65% 64% 61%

More Than

66% 54% 67% 56% 61%

Direct Line

60% 52% 65% 64% 60%

First Direct

59% 56% 70% 53% 60%

Post Office

62% 55% 62% 56% 59%

Tesco Bank

59% 48% 62% 64% 58%

Marks & Spencer

61% 52% 63% 56% 58%

Lloyds Bank

54% 40% 63% 74% 58%

Halifax

49% 40% 63% 74% 56%

HSBC

57% 45% 70% 53% 56%

American Express

60% 51% 63% 49% 56%

Sainsbury's

59% 41% 69% 54% 56%

Aviva

58% 48% 70% 46% 56%

Avanti Travel Insurance

63% 48% 60% 50% 55%

Thomson

56% 46% 63% 55% 55%

Axa

52% 41% 63% 61% 54%

AA

55% 45% 68% 48% 54%

Columbus Direct

51% 35% 60% 68% 54%

1Stop Travel Insurance

53% 42% 68% 48% 53%

Barclays

49% 36% 66% 59% 53%

Age UK

60% 49% 62% 39% 53%

Atlas Direct

65% 43% 48% 54% 52%

EHIC plus

58% 49% 51% 44% 51%

Zurich

37% 34% 68% 61% 50%

Esure

49% 35% 70% 46% 50%

Coverwise

52% 36% 63% 49% 50%

Admiral

57% 47% 48% 46% 49%

50Plus Insurance

51% 42% 63% 40% 49%

Santander

50% 41% 57% 47% 49%

Alpha Travel Insurance

53% 40% 47% 53% 48%

Flexicover

61% 41% 51% 39% 48%

Virgin Money

52% 40% 51% 48% 48%

InsureandGo

54% 33% 51% 52% 48%

Holiday Extras

50% 32% 67% 41% 48%

Staysure.co.uk

55% 41% 52% 40% 47%

Jet2.com

53% 43% 48% 42% 46%

Go Travel Insurance

42% 28% 68% 48% 46%

Debenhams

49% 38% 48% 49% 46%

Cover For You

48% 27% 48% 60% 46%

Holidaysafe

47% 31% 47% 56% 45%

Thomas Cook

41% 32% 60% 46% 45%

Top Dog Insurance

53% 33% 51% 39% 44%

AnnualTravelInsurance.com

47% 25% 51% 51% 44%

24/7 Travel Insurance

47% 33% 47% 46% 43%

goodtogoinsurance.com

47% 21% 47% 54% 42%

Asda Money

44% 32% 51% 39% 42%