Age Co is the commercial arm of Age UK - the charity which provides a number of support services to help the elderly. The charity was founded in 2009.
Age Co offers car, home, travel and motor breakdown insurances, as well as financial services such as funeral plans and equity release. Due to Age Co's focus on helping older people, you must be over 50 to apply for them.
Its head offices are in London.
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| Customer happiness score | 62.64% |
|---|---|
| Customer trust score | 53.85% |
| Complaints performance | 67.76% |
| Transparency rating | 74.28% |
| Fairer Finance score Reviewed Autumn 2023 |
65% |
| Customer happiness score | 64.55% |
|---|---|
| Customer trust score | 55.45% |
| Complaints performance | 55.81% |
| Transparency rating | 74.65% |
| Fairer Finance score Reviewed Autumn 2023 |
63% |
| Customer happiness score | 73.45% |
|---|---|
| Customer trust score | 65.86% |
| Complaints performance | 63.39% |
| Transparency rating | 75.33% |
| Fairer Finance score Reviewed Autumn 2023 |
69% |
| Cover limit for lost keys i | Unlimited |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £20.00 |
| Windscreen replacement excess i | £95.00 |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | Unlimited |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Cover limit for lost keys i | Unlimited |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Windscreen repair excess i | £20.00 |
| Windscreen replacement excess i | £95.00 |
| Repairs guarantee (years) i | Lifetime |
| New car replacement i | |
| Cover limit for stolen keys i | Unlimited |
| 24hr helpline available i | |
| Courtesy car provided if stolen / total loss i | |
| Vandalism i |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £1,000.00 |
| Internal plumbing and drainage i | |
| Primary Heating System i | |
| Boiler breakdown cover i | |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Pest infestation cover i | |
| Domestic Power supply covered? i | |
| Cover Type i | Add-On |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £1,000.00 |
| Internal plumbing and drainage i | |
| Primary Heating System i | |
| Boiler breakdown cover i | |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Pest infestation cover i | |
| Domestic Power supply covered? i | |
| Cover Type i | Add-On |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Claims limit i | Unlimited |
| Theft from outbuildings i | Sum insured |
|---|---|
| Matching sets (contents) i | 50% of the cost of replacing the undamaged parts |
| Alternative accommodation cover limit for buildings i | £50,000.00 |
| Protection against inflation (Buildings) | |
| Contents cover limit i | £80,000.00 |
| Money in the home i | £500.00 |
| Visitor's possessions i | £1,000.00 |
| Office equipment i | £15,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Alternative accommodation cover limit for contents i | £50,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Cancellation fee after 14 days i | £0.00 |
| Contents compulsory excess i | £100.00 |
| Flood excess i | £500.00 |
| Escape of water excess (minimum) i | £500.00 |
| Property owner liability i | £5,000,000.00 |
| Liability to domestic employees i | £10,000,000.00 |
| Liability as a tenant i | £10,000.00 |
| Replace belongings new for old i |
| Theft from outbuildings i | Sum insured |
|---|---|
| Matching sets (contents) i | 50% of the cost of replacing the undamaged parts |
| Alternative accommodation cover limit for buildings i | £25,000.00 |
| Protection against inflation (Buildings) | |
| Contents cover limit i | £80,000.00 |
| Money in the home i | £250.00 |
| Visitor's possessions i | £0.00 |
| Office equipment i | £5,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Trace and access i | £0.00 |
| Keys/locks if lost or stolen (Buildings) i | £750.00 |
| Alternative accommodation cover limit for contents i | £25,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Cancellation fee after 14 days i | £0.00 |
| Contents compulsory excess i | £100.00 |
| Flood excess i | £500.00 |
| Escape of water excess (minimum) i | £500.00 |
| Property owner liability i | £5,000,000.00 |
| Liability to domestic employees i | £10,000,000.00 |
| Liability as a tenant i | £5,000.00 |
| Replace belongings new for old i |
| Matching sets (Buildings) i | 50% of the cost of replacing the undamaged parts |
|---|---|
| Frozen pipes i | |
| Escape of water excess for buildings i | £500.00 |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £0.00 |
| Amendment fee (telephone) i | £0.00 |
| Property owner liability i | £5,000,000.00 |
| Matching sets (Buildings) i | 50% of the cost of replacing the undamaged parts |
|---|---|
| Frozen pipes i | |
| Escape of water excess for buildings i | £500.00 |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £0.00 |
| Amendment fee (telephone) i | £0.00 |
| Property owner liability i | £5,000,000.00 |
| Matching sets (contents) i | 50% of the cost of replacing the undamaged parts |
|---|---|
| Theft from outbuildings i | Sum insured |
| Cover for items away from home i | Optional |
| Property owner liability i | £5,000,000.00 |
| Matching sets (contents) i | 50% of the cost of replacing the undamaged parts |
|---|---|
| Theft from outbuildings i | Sum insured |
| Cover for items away from home i | Optional |
| Property owner liability i | £5,000,000.00 |