Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
61.52% 54.13% 96.55% 69.93% 70%
Gold

Nationwide

Nationwide
65.02% 58.55% 75.59% 78.32% 69%
Gold

Yorkshire Building Society

Yorkshire Building Society
59.57% 53.93% 91.08% 70.21% 69%
Gold

Principality Building Society

Principality Building Society
75.95% 64.5% 87.36% 45.77% 68%
Gold

First Direct

First Direct
68.19% 65.72% 77.09% 60.26% 68%
Silver

Skipton Building Society

Skipton Building Society
63.86% 50% 81.1% 53.9% 62%
Silver

HSBC

HSBC
57.77% 49.75% 77.09% 64.03% 62%
Silver

Chelsea Building Society

Chelsea Building Society
47.03% 49.98% 91.08% 59.01% 62%
Silver

Halifax

Halifax
56.72% 50.68% 82.24% 56.64% 62%
Bronze

Leeds Building Society

Leeds Building Society
55.03% 45.37% 89.31% 55.51% 61%
Bronze

Yorkshire Bank

Yorkshire Bank
62.35% 42.18% 79.65% 59.96% 61%

Lloyds Bank

55.47% 46.56% 79.04% 60.16% 60%

NatWest

56.86% 48.8% 77.8% 57.12% 60%

Virgin Money

47.69% 42.37% 74.33% 71.62% 59%

AIB

54.32% 47.44% 84% 48.65% 59%

Clydesdale Bank

50.33% 45.11% 79.65% 55.68% 58%

Santander

55.57% 45.52% 74.33% 50.39% 56%

Barclays

58.36% 48.23% 72.5% 38.09% 54%

Royal Bank of Scotland

46.62% 33.01% 77.69% 58.45% 54%

TSB

59.17% 47.98% 61.69% 42.35% 53%

Bank of Ireland (UK)

40.64% 39.76% 80.35% 49.83% 53%

More customer experience ratings