We’re making a noise. Here’s a selection of Fairer Finance’s coverage in print, on television and over the airwaves. Get in touch with us for any media relations requirements.

23 March 2019

The Guardian

James Daley was quoted in the Guardian on 23 March in a piece about companies making it really easy for customers to subscribe to a service but difficult to leave.

21 March 2019

This is Money

James Daley was quoted in This is Money on 20 March in a piece about insurers not paying claims for car break-ins if the customer cannot prove the theft took place. This is an issue for keyless cars where thieves often use electronic trickery to break in.

15 March 2019

Morningstar

James Daley was quoted in the Morningstar on 14 March in a piece about people saving and investing more, which is a good thing as long as firms are clear about what they're charging when they invest consumers money.

13 March 2019

This is Money

James Daley was quoted in This is Money on 2 March in a piece about dual pricing where loyalty is being punished. Customers pay three or four times the market rate after staying with a provider for multiple years.

11 March 2019

The Telegraph

James Daley was quoted in the Telegraph on 8 March in a piece about the cap on the amount consumers can claim though the Financial Ombudsman Service. Specifically how the cap was too low and has now been doubled.

6 March 2019

The Times

Fairer Finance was mentioned in the Times on 6 March in a piece about Access to Cash and how cash is becoming too expensive for many rural businesses.

5 March 2019

This is Money

James Daley was quoted in This is Money on 5 March in a piece about the Co-op refusing to pay a high-value claim for an engagement ring.

4 March 2019

This is Money

James Daley was quoted in This is Money on 2 March in a piece about continuous payments, where customers are being charged monthly subscriptions without them realising.

27 February 2019

This is Money

James Daley was quoted in This is Money on 27 February in a piece about firms charging customers more to use paper and how it discriminates against the most vulnerable in society.

25 February 2019

The Telegraph

James Daley was quoted in The Telegraph on 25 February in a piece about how Brexit has delayed regulation for consumer protection, leading to the continuation of poor practises.

20 February 2019

The Telegraph

James Daley was quoted in the Telegraph on 19 February in a piece about some cremation plans that collect bodies only within office hours.

18 February 2019

This is Money

James Daley was quoted in this is money on 18 February in a piece about the confusion around the questions insurers ask and how they are used to generate a price.

18 February 2019

Daily Mail

James Daley was quoted in the Daily Mail on 18 February in a piece about the complexity of rail fares where there are multiple prices for the same journey and how reform is needed.

14 February 2019

Daily Mail

James Daley was quoted in the Daily mail on 14 February in a piece about people waiting an average of 7 months for a response to a complaint at the Financial Ombudsman service.

6 February 2019

This is Money

James Daley was quoted in this is money on 5 February in a piece about car insurance quotes and if the questions firms ask to generate a quote are fair for the customer.

6 February 2019

Daily Express

James Daley was quoted in the Daily Express on 5 February in a piece about customers being punished for remaining loyal to a company, whereas new customers receive better rates.

4 February 2019

Daily Mail

James Daley was quoted in the Daily Mail on 2 February in a piece about loyal customers who remain with one provider are being charged more than new customers.

29 January 2019

This is Money

James Daley was quoted in This is Money on 29 January in a piece about insurers creating policies with multiple caveats that aren't made clear to the customer. Leading customers to believe they are covered for more than they are.

18 January 2019

The Telegraph

James Daley was quoted in the Telegraph on 17 January in a piece about how subscription traps are still too common and companies need to make it easy for customers to cancel any subscription.

17 January 2019

This is Money

James Daley was quoted in This is Money on 16 January in a piece about price comparison sites for travel insurance has meant many policies are cheap, but don't have the benefits customers expect.

11 January 2019

Financial Times

James Daley was quoted in the Financial Times on 11 January in a piece about open banking not living up to expectations in allowing customers to access the best deal possible.

9 January 2019

The Telegraph

James Daley was quoted in the Telegraph on 9 January in a piece about wedding gift shops exploiting customers by charging twice as much for gifts.