Virgin Money

Virgin Money was launched by Sir Richard Branson back in the mid 1990s, starting out in the savings and investments market before slowly expanding into mortgages, credit cards and insurance.

Virgin Money acquired its banking license in 2010 through the acquisition of Church House Trust, although at this time it had no branches. In 2012, it bought itself a high street presence, by acquiring Northern Rock and in 2014 the bank was floated on the London Stock Exchange.

In 2018 Virgin Money was bought by Clydesdale and Yorkshire Banking Group - which owns Clydesdale Bank and Yorkshire Bank.

Virgin money offers a full range of banking and insurance products including: bank accounts, credit cards and travel insurance. Its travel insurance is underwritten by the ERGO Travel Insurance Services Ltd.

Virgin Money
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Bank accounts

Ranked 15th of 30 providers reviewed.

Customer happiness score 59.68%
Customer trust score 54.37%
Complaints performance 61.89%
Transparency rating 85.85%
Fairer Finance score
Reviewed Autumn 2023
65%

Credit cards

Ranked 20th of 34 providers reviewed.

Customer happiness score 56.3%
Customer trust score 52.52%
Complaints performance 61.87%
Transparency rating 66.87%
Fairer Finance score
Reviewed Autumn 2023
59%
Gold ribbon: first place

Life insurance

Ranked 7th of 24 providers reviewed.

Claims score 93.76%
Complaints performance 79.69%
Transparency rating 60.5%
Fairer Finance score
Reviewed Autumn 2023
78%

Mortgages

Ranked 11th of 23 providers reviewed.

Customer happiness score 53.88%
Customer trust score 52.45%
Complaints performance 69.32%
Transparency rating 75.25%
Fairer Finance score
Reviewed Autumn 2023
63%

Personal loans

Ranked 21st of 27 providers reviewed.

Customer happiness score 57.08%
Customer trust score 50.94%
Complaints performance 62.01%
Transparency rating 71.49%
Fairer Finance score
Reviewed Autumn 2023
60%

Savings Accounts

Ranked 38th of 53 providers reviewed.

Customer happiness score 55.31%
Customer trust score 52.01%
Complaints performance 62.01%
Transparency rating 78.75%
Fairer Finance score
Reviewed Autumn 2023
62%

Travel insurance

Ranked 37th of 45 providers reviewed.

Customer happiness score 44.82%
Customer trust score 40.09%
Complaints performance 60.55%
Transparency rating 57.85%
Fairer Finance score
Reviewed Autumn 2023
51%

Bank accounts

Basic bank accounts

Virgin Money

M Account

5 stars
Cash withdrawal fee in UK (own bank) i £0.00
Annual fee i £0.00
Part of FSCS i
Bankers draft/cheque fee i Not available
Unpaid transaction fee i
Faster Payment limit i £100,000.00
Maximum cash machine withdrawal per day i £350.00
Can you use your card to pay for items overseas? i

Current accounts

Virgin Money

M Plus Account

4 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

Virgin Money

M Account

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Virgin Money

Club M Account

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Virgin Money

Private Account

4 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Virgin Money

M Plus Account

4 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

Overdrafts

Virgin Money

Private Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 14.9%

Virgin Money

M Plus Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 19.9%

Virgin Money

Club M Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 19.9%

Premium bank accounts

Virgin Money

Club M Account

4 stars
Add-ons, cashback and rewards i AIG worldwide travel insurance with winter sports cover for holder and family (includes 24 hour access to a doctor at home or abroad), Green Flag UK breakdown cover, Assurant mobile and gadget insurance for holder and family
Part of FSCS or international equivalent i

Credit cards

0% balance transfer credit cards

Virgin Money

20 Month 2% Fee Balance Transfer Card

5 stars
Duration of 0% balance transfer offer period i 20 months
Balance transfer fee during promotional period i 2%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

18 Month Low Fee Balance Transfer Credit Card

4 stars
Duration of 0% balance transfer offer period i 18 months
Balance transfer fee during promotional period i 1.75%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 1.75%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

12 Month Money and Balance Transfer Card

4 stars
Duration of 0% balance transfer offer period i 12 months
Balance transfer fee during promotional period i 1%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 1%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

18 Month Balance Transfer Credit Card

4 stars
Duration of 0% balance transfer offer period i 18 months
Balance transfer fee during promotional period i 1.75%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 1.75%
Representative balance transfer rate i 2.2072%
Risk based? i

Virgin Money

Travel Card

3 stars
Duration of 0% balance transfer offer period i 9 months
Balance transfer fee during promotional period i 2%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

20 Month Balance Transfer Card

3 stars
Duration of 0% balance transfer offer period i 20 months
Balance transfer fee during promotional period i 3%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

12 Month Balance Transfer Card

3 stars
Duration of 0% balance transfer offer period i 12 months
Balance transfer fee during promotional period i 3%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3%
Representative balance transfer rate i 2.2072%
Risk based? i

Virgin Money

Dual Credit Card

3 stars
Duration of 0% balance transfer offer period i 16 months
Balance transfer fee during promotional period i 3%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

14 Month Balance Transfer Card

3 stars
Duration of 0% balance transfer offer period i 14 months
Balance transfer fee during promotional period i 2.5%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.5%
Representative balance transfer rate i 2.2072%
Risk based? i

Virgin Money

12 Month All Round Credit Card Mastercard

3 stars
Duration of 0% balance transfer offer period i 12 months
Balance transfer fee during promotional period i 3%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3%
Representative balance transfer rate i 2.2072%
Risk based? i

Virgin Money

27 Month Balance Transfer Credit Card

3 stars
Duration of 0% balance transfer offer period i 27 months
Balance transfer fee during promotional period i 3.25%
Representative APR i 24.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3.25%
Representative balance transfer rate i 1.874%
Risk based? i

Virgin Money

All Round Credit Card

3 stars
Duration of 0% balance transfer offer period i 18 months
Balance transfer fee during promotional period i 3%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3%
Representative balance transfer rate i 2.2072%
Risk based? i

Virgin Money

9 Month All Round Credit Card Mastercard

2 stars
Duration of 0% balance transfer offer period i 9 months
Balance transfer fee during promotional period i 3%
Representative APR i 29.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3%
Representative balance transfer rate i 2.2072%
Risk based? i

0% purchase credit cards

Virgin Money

Dual Credit Card

4 stars
Duration of purchases offer period i 13 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

Travel Card

4 stars
Duration of purchases offer period i 9 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

All Round Credit Card

3 stars
Duration of purchases offer period i 12 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.2072%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

9 Month All Round Credit Card Mastercard

3 stars
Duration of purchases offer period i 9 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.2072%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

12 Month All Round Credit Card Mastercard

3 stars
Duration of purchases offer period i 12 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.2072%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

12 Month Money and Balance Transfer Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

27 Month Balance Transfer Credit Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

20 Month Balance Transfer Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

18 Month Balance Transfer Credit Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.2072%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

18 Month Low Fee Balance Transfer Credit Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

20 Month 2% Fee Balance Transfer Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 24.9%
Highest APR i 26.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.874%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

12 Month Balance Transfer Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.2072%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Virgin Money

14 Month Balance Transfer Card

2 stars
Duration of purchases offer period i 3 months
Representative APR i 29.9%
Highest APR i 29.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 2.2072%
Number of days before interest is charged on purchases i 50 days
Risk based? i

Credit builder credit cards

Virgin Money

12 Month All Round Credit Card Mastercard

3 stars
Representative APR i 29.9%
Representative cash transaction interest rate i 2.2072%
Representative purchase rate i 2.2072%
Risk based? i
Initial minimum credit limit i Subject to status
Statement Due Date Change Fee i
Representative balance transfer rate i 2.2072%

Virgin Money

12 Month Balance Transfer Card

3 stars
Representative APR i 29.9%
Representative cash transaction interest rate i 2.2072%
Representative purchase rate i 2.2072%
Risk based? i
Initial minimum credit limit i Subject to status
Statement Due Date Change Fee i
Representative balance transfer rate i 2.2072%

Virgin Money

18 Month Balance Transfer Credit Card

3 stars
Representative APR i 29.9%
Representative cash transaction interest rate i 2.2072%
Representative purchase rate i 2.2072%
Risk based? i
Initial minimum credit limit i Subject to status
Statement Due Date Change Fee i
Representative balance transfer rate i 2.2072%

Virgin Money

9 Month All Round Credit Card Mastercard

3 stars
Representative APR i 29.9%
Representative cash transaction interest rate i 2.2072%
Representative purchase rate i 2.2072%
Risk based? i
Initial minimum credit limit i Subject to status
Statement Due Date Change Fee i
Representative balance transfer rate i 2.2072%

Foreign use credit cards

Virgin Money

Travel Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Virgin Money

9 Month All Round Credit Card Mastercard

2 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.2072%

Virgin Money

Dual Credit Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Virgin Money

27 Month Balance Transfer Credit Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Virgin Money

12 Month All Round Credit Card Mastercard

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.2072%

Virgin Money

18 Month Balance Transfer Credit Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.2072%

Virgin Money

12 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.2072%

Virgin Money

14 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.2072%

Virgin Money

12 Month Money and Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Virgin Money

20 Month 2% Fee Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Virgin Money

18 Month Low Fee Balance Transfer Credit Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Virgin Money

All Round Credit Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 29.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 2.2072%

Virgin Money

20 Month Balance Transfer Card

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 5%
Representative APR i 24.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.874%

Money transfer credit cards

Virgin Money

18 Month Low Fee Balance Transfer Credit Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

27 Month Balance Transfer Credit Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

20 Month Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

12 Month Money and Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

Dual Credit Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

20 Month 2% Fee Balance Transfer Card

5 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Virgin Money

All Round Credit Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.2072%

Virgin Money

9 Month All Round Credit Card Mastercard

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 9 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.2072%

Virgin Money

12 Month All Round Credit Card Mastercard

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.2072%

Virgin Money

18 Month Balance Transfer Credit Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.2072%

Virgin Money

12 Month Balance Transfer Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.2072%

Virgin Money

14 Month Balance Transfer Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 12 months
Money transfer fee during promotional period i 4%
Representative APR i 29.9%
Risk based? i
Representative cash transaction interest rate i 2.2072%

Virgin Money

Travel Card

4 stars
Money transfer rate during promotional period i 0%
Duration of money transfer offer period i 9 months
Money transfer fee during promotional period i 4%
Representative APR i 24.9%
Risk based? i
Representative cash transaction interest rate i 2.207%

Gadget insurance

Virgin Money

Club M Mobile & Gadget Insurance

3 stars
Accidental loss cover i
Mechanical breakdown cover i
Maximum single-item cover limit i £2,000.00
Type of product i Stand-Alone
Territorial limits restriction i
Accidental damage cover i
Mechanical breakdown cover replacement limit i £2,000.00
Theft Cover i
Theft replacement limit i £2,000.00
Malicious damage cover i
Unauthorised usage cover i £1,200.00
Unauthorised usage cover (E-wallet) i £0.00
Accessories cover limit i £250.00
How is the excess charged? i Standard excess applied to all gadgets and claim types
Lowest excess i £25.00
Liquid damage excess i £25.00
Theft & loss claims excess i £25.00
Accidental damage and breakdown claims excess i £25.00
Cancellation fee i £0.00
Arrangement fee i £0.00
Additional early claims excess i £0.00
Immediate cover with no additional excess in the first 30 days of the policy i
High end smartphones (>£1,000) minimum excess i £75.00
High end tablets (>£1,200) minimum excess i £25.00
High end laptops (>=£1,500) minimum excess i £50.00
High end MacBooks (>=£1,500) minimum excess i £50.00
Rapid replacement i
Pro-rata refund i N/A (No Annual Option)
Claim under warranty i
Replacement claims limit per Item for accidental damage/mechanical failure i 2.00
Replacement claims limit per Item for theft or loss i 2.00
Replacement warranty i 12 months
International cover limit (Days) i Unlimited
Universal gadget policy? i
Family cover i
Multi cover discounts i
Underwriter i Assurant General Insurance Limited
Age of customer requirement i 18.00 years
No claims period i Immediate Cover
Refurbished device cover i
Second hand device cover i
Territorial limits restriction i Only for UK
Maximum age of phones i 60 months
Maximum age of gadgets eligible for cover i 60 months
Smartphones i
Tablets i
Smart watches i
Game Consoles i
Headphones i
Cameras i
E-readers i
Sat-Navs i
MP3 Players i
MacBooks or Laptops

Home insurance (building and contents)

Virgin Money

Your Home Insurance

2 stars
Theft from outbuildings i £2,000.00
Matching sets (contents) i
Alternative accommodation cover limit for buildings i £40,000.00
Protection against inflation (Buildings)
Contents cover limit i £50,000.00
Money in the home i £500.00
Visitor's possessions i £500.00
Office equipment i £5,000.00
Buildings cover limit i £400,000.00
Trace and access i £0.00
Keys/locks if lost or stolen (Buildings) i £750.00
Alternative accommodation cover limit for contents i £10,000.00
Cancellation fee within 14 days i £0.00
Cancellation fee after 14 days i £0.00
Contents compulsory excess i £50.00
Flood excess i £50.00
Escape of water excess (minimum) i £50.00
Property owner liability i £2,000,000.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £10,000.00
Replace belongings new for old i

Buildings insurance

Virgin Money

Your Home Insurance

2 stars
Matching sets (Buildings) i
Frozen pipes i Optional -Accidental Damage
Escape of water excess for buildings i £50.00
Underground pipes, cables and tanks i Optional
Selling your home i
Emergency entries i
Accidental damage to drains i
Buildings compulsory excess i £50.00
Unoccupied period i 60 days
Helpline i
Cancellation fee after 14 days (buildings) i £0.00
Amendment fee (telephone) i £0.00
Property owner liability i £2,000,000.00

Contents insurance

Virgin Money

Your Home Insurance

3 stars
Matching sets (contents) i
Theft from outbuildings i £2,000.00
Cover for items away from home i Optional
Property owner liability i £2,000,000.00

Investing and pensions

Ready-made General Investment Accounts

Virgin Money

Virgin Money portfolio

4 stars
Cost (Year 1) i £375.00
Account closure fee £0.00
Charge for transferring investments to another platform i
Does the provider have a mobile app?
Charge for selling holdings if not enough money in account for charges
Completing paper applications £0.00
Cash withdrawal by BACs £0.00
Same day payment/payment by CHAPs £25.00
Early account closure fee £0.00
Cost of receiving paper statements for a year £0.00
Charge for transferring cash to another platform i £0.00

Ready-made Stocks and Shares ISAs

Virgin Money

Virgin Money portfolio

4 stars
Cost (Year 1) i £375.00
Account closure fee £0.00
Charge for transferring investments to another platform i
Charge for selling holdings if not enough money in account for charges
Completing paper applications £0.00
Cash withdrawal by BACs £0.00
Same day payment/payment by CHAPs £25.00
Early account closure fee £0.00
Cost of receiving paper statements for a year £0.00
Charge for transferring cash to another platform i £0.00
Is there a mobile app?

Personal loans

Virgin Money

Existing Customer Personal Loan

Representative APR (on £5,000 loan, 36 month term) 7.4%
Unpaid Repayment Fee i £0.00
Early settlement fee (Days interest) 58 days
Available to new customers? i
Eligibility checker
Minimum borrowing amount £1,000.00
Maximum borrowing amount £35,000.00
Minimum borrowing length 12 months
Maximum borrowing length 84 months

Savings Accounts

1 Year Fixed Rate Accounts

Virgin Money

1 Year Fixed Rate E-Bond Issue 569

Interest Rate (AER) i 4.86%
Minimum Opening Balance i £1.00
What happens at maturity? i The provider will contact you before the account matures. If you don't instruct them the money will be transferred into a variable rate account until you instruct them further or withdraw the funds.
Part of FSCS i
Maximum Balance i £1,000,000.00
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Can you make early withdrawals? i
Withdrawal Penalty i

Easy Access Accounts

Virgin Money

Defined Access E-Saver Issue 22

Interest Rate (AER) i 5.11%
Balance Tiers i 2.00% from £1
Minimum Opening Balance i £1.00
Withdrawal Penalty i If less than 4 withdrawals are made per calendar year a higher rate will be paid
Part of FSCS i
Maximum Balance i £250,000.00
Minimum Age to Open Account i 16
Penalty free withdrawals? i
Sharia Account i
Additional Information i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Additional Opening Criteria i

Virgin Money

Club M Saver

Interest Rate (AER) i 3.55%
Balance Tiers i 3.55% from £1, 2.52% from £25001
Minimum Opening Balance i £0.00
Withdrawal Penalty i
Part of FSCS i
Maximum Balance i Unlimited
Minimum Age to Open Account i 18
Penalty free withdrawals? i
Sharia Account i
Additional Information i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Additional Opening Criteria i Must be a Virgin Money Club M current account customer

Virgin Money

M Plus Saver

Interest Rate (AER) i 3.55%
Balance Tiers i 3.55% from £1, 2.52% from £25001
Minimum Opening Balance i £0.00
Withdrawal Penalty i
Part of FSCS i
Maximum Balance i Unlimited
Minimum Age to Open Account i 16
Penalty free withdrawals? i
Sharia Account i
Additional Information i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Additional Opening Criteria i Must be a Virgin Money M Plus account customer

Virgin Money

M Saver

Interest Rate (AER) i 3.55%
Balance Tiers i 3.55% from £1, 2.52% from £25001
Minimum Opening Balance i £0.00
Withdrawal Penalty i
Part of FSCS i
Maximum Balance i Unlimited
Minimum Age to Open Account i 16
Penalty free withdrawals? i
Sharia Account i
Additional Information i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Additional Opening Criteria i Must be a Virgin Money M Account customer

Regular Savers

Virgin Money

Home Buying Coach Regular Saver Issue 23

Interest Rate (AER) i 3%
Maximum Balance i £3,500.00
Withdrawal Penalty i
Minimum Monthly Investment i £1.00
Maximum Monthly Investment i £250.00
Minimum Opening Balance i £1.00
Minimum Age to Open Account i 16
Sharia Account i
Part of FSCS i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i Only available to first-time buyers using the Virgin Money Home Buying Coach app.
Notice Period i
Fixed Term Length i 1 Year Bond
Additional Information i

Savings Accounts (ISAs)

1 Year Fixed Rate ISAs

Virgin Money

1 Year Fixed Rate Cash E-ISA Issue 632

Interest Rate (AER) i 4.85%
Minimum Opening Balance i £1.00
What happens at maturity? i The provider will contact you before the account matures. If you don't instruct them the money will be paid into a variable rate account until you instruct them further or withdraw the funds.
Part of FSCS i
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i Must be a new or existing Virgin Money current account customers from 04/12/2019 or an existing customers that opened a Clydesdale Bank, Yorkshire Bank or B current account.
Can you make early withdrawals? i
Withdrawal Penalty (days) i Early access will incur a 60 day loss of interest.
Can you transfer in funds from another cash ISA? i
Can you transfer in funds from a stocks and shares ISA? i

Virgin Money

1 Year Fixed Rate Cash ISA Exclusive Issue 11

Interest Rate (AER) i 5.25%
Minimum Opening Balance i £0.00
What happens at maturity? i The provider will contact you before the account matures. If you don't instruct them the money will be paid into a variable rate account until you instruct them further or withdraw the funds.
Part of FSCS i
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i New and existing Virgin Money current account customers or existing customers that originally opened a Clydesdale Bank, Yorkshire Bank or B current account.
Can you make early withdrawals? i
Withdrawal Penalty (days) i 60 day loss of interest.
Can you transfer in funds from another cash ISA? i
Can you transfer in funds from a stocks and shares ISA? i

Easy Access ISAs

Virgin Money

Defined Access Cash E-ISA Issue 25

Interest Rate (AER) i 2%
Minimum Opening Balance i £1.00
Part of FSCS i
Withdrawal Penalty i If less than 4 withdrawals are made per year a higher rate will be paid
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Penalty free withdrawals? i
Can you transfer in funds from another cash ISA? i
Can you transfer in funds from a stocks and shares ISA? i

Virgin Money

Easy Access Cash ISA Exclusive Issue 2

Interest Rate (AER) i 4.76%
Minimum Opening Balance i £0.00
Part of FSCS i
Withdrawal Penalty i
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i Must be a Virgin Money current account customer
Penalty free withdrawals? i
Can you transfer in funds from another cash ISA? i
Can you transfer in funds from a stocks and shares ISA? i

Travel insurance

Annual multi-trip insurance

Virgin Money

Silver

4 stars
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cancelling before travel cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £12,500,000.00
Mental health cover i
Personal money i £750.00
Combined passport & travel documents cover limit i £300.00
Cutting trip short (curtailment) cover limit i £5,000.00
Abandoning your trip (abandonment) cover limit i £5,000.00
Natural disaster relocation cover i
Max trip duration i 45 days
4 stars
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £3,000.00
Cancelling before travel cover limit i £7,500.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Mental health cover i
Personal money i £1,000.00
Combined passport & travel documents cover limit i £500.00
Cutting trip short (curtailment) cover limit i £7,500.00
Abandoning your trip (abandonment) cover limit i £7,500.00
Natural disaster relocation cover i
Max trip duration i 94 days
3 stars
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,250.00
Cancelling before travel cover limit i £3,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Mental health cover i
Personal money i £500.00
Combined passport & travel documents cover limit i £200.00
Cutting trip short (curtailment) cover limit i £3,000.00
Abandoning your trip (abandonment) cover limit i £3,000.00
Natural disaster relocation cover i
Max trip duration i 31 days

Single trip insurance

Virgin Money

Silver

4 stars
Cancelling before travel cover limit i £5,000.00
Medical excess i £75.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000.00
Cutting trip short curtailment cover limit i £5,000.00
Missed departure cover limit i £1,000.00
Abandoning your trip (abandonment) cover limit i £5,000.00
Emergency medical cover and repatriation cover limit i £12,500,000.00
Personal money i £750.00
Combined passport & travel documents limit i £300.00
4 stars
Cancelling before travel cover limit i £7,500.00
Medical excess i £50.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £3,000.00
Cutting trip short curtailment cover limit i £7,500.00
Missed departure cover limit i £1,500.00
Abandoning your trip (abandonment) cover limit i £7,500.00
Emergency medical cover and repatriation cover limit i £15,000,000.00
Personal money i £1,000.00
Combined passport & travel documents limit i £500.00
3 stars
Cancelling before travel cover limit i £3,000.00
Medical excess i £100.00
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £1,250.00
Cutting trip short curtailment cover limit i £3,000.00
Missed departure cover limit i £500.00
Abandoning your trip (abandonment) cover limit i £3,000.00
Emergency medical cover and repatriation cover limit i £10,000,000.00
Personal money i £500.00
Combined passport & travel documents limit i £200.00

Travel insurance add-on: cruise cover

5 stars
Missed port departure cover limit i £1,000.00
Re-joining a cruise cover limit i £1,000.00
Cabin confinement cover limit i £1,000.00
Missed port departure excess i £50.00
Timetable/itinerary change cover limit i £500.00
Unused excursions cover limit i £750.00

Virgin Money

Silver

4 stars
Missed port departure cover limit i £750.00
Re-joining a cruise cover limit i £750.00
Cabin confinement cover limit i £750.00
Missed port departure excess i £75.00
Timetable/itinerary change cover limit i £500.00
Unused excursions cover limit i £500.00
3 stars
Missed port departure cover limit i £500.00
Re-joining a cruise cover limit i £500.00
Cabin confinement cover limit i £500.00
Missed port departure excess i £100.00
Timetable/itinerary change cover limit i £250.00
Unused excursions cover limit i £300.00

Travel insurance add-on: winter sports

5 stars
Ski equipment owned cover limit i £1,000.00
Single owned item cover limit i £500.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £600.00
Avalanche closure cover limit i £500.00
Piste closure cover limit i £600.00
Ski equipment owned excess i £50.00
Ski equipment hired i £600.00
Single item limit for hired equipment i £500.00
Unused ski pass due to illness or injury i £600.00

Virgin Money

Silver

4 stars
Ski equipment owned cover limit i £750.00
Single owned item cover limit i £300.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £450.00
Avalanche closure cover limit i £400.00
Piste closure cover limit i £450.00
Ski equipment owned excess i £75.00
Ski equipment hired i £450.00
Single item limit for hired equipment i £300.00
Unused ski pass due to illness or injury i £450.00
3 stars
Ski equipment owned cover limit i £500.00
Single owned item cover limit i £200.00
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300.00
Avalanche closure cover limit i £300.00
Piste closure cover limit i £300.00
Ski equipment owned excess i £100.00
Ski equipment hired i £300.00
Single item limit for hired equipment i £200.00
Unused ski pass due to illness or injury i £300.00