Age UK

Age UK
Gold ribbon

Car insurance

Ranked 6th of 51 providers reviewed.

Customer happiness 66%
Customer trust 51%
Complaints performance 65%
Transparency rating 66%
Fairer Finance score
Reviewed Autumn 2017
62%
Silver ribbon

Home insurance

Ranked 7th of 46 providers reviewed.

Customer happiness 60%
Customer trust 58%
Complaints performance 65%
Transparency rating 64%
Fairer Finance score
Reviewed Autumn 2017
62%
Silver ribbon

Travel insurance

Ranked 16th of 57 providers reviewed.

Customer happiness 59%
Customer trust 59%
Complaints performance 65%
Transparency rating 41%
Fairer Finance score
Reviewed Autumn 2017
56%

Car insurance

Age UK

Car Insurance

5 stars
Key and lock cover if lost i £500
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £50
24 hour telephone helpline i
Repairs guarantee (years) 3

Home insurance

Buildings & contents cover

Age UK

Home Insurance

5 stars
Escape of water excess i £245
Matching items i
Theft from outbuildings i £60,000
Trace & access i sum insured
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £100,000
Money kept at home i £500
24 hour telephone helpline i

Buildings only

Age UK

Home Insurance

5 stars
Key and lock cover if lost i sum insured
Trace & access i sum insured
Matching items i
Replacing keys and locks if stolen i sum insured
Property owner liability i £2,000,000
Escape of water excess i £245
Alternative accommodation i £100,000
24 hour telephone helpline i Y
Compulsory Excess i £45

Contents only

Age UK

Home Insurance

5 stars
Key and lock cover if lost i unlimited
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i unlimited
New for old i
Money kept at home i £500
Alternative accommodation i £12,000
Bicycle cover i part of sum insured
24 hour telephone helpline i Y

Travel insurance

Single trip travel insurance

Age UK

Single Trip

5 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,500
Medical excess i £75
Cutting your trip short i £5,000
Missing your departure i £1,000
Abandoning your trip after a long delay i £5,000
Losing your money i £300
Losing your passport i £1,250

Annual multi trip travel insurance

Age UK

Single Trip

5 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,500
Medical excess i £75
Cutting your trip short i 5000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £5,000
Losing your money i £300
Losing your passport i £1,250