Axa

Axa

Car insurance

Ranked 29th of 48 providers reviewed.

Customer happiness 52%
Customer trust 37%
Complaints performance 67%
Transparency rating 62%
Fairer Finance score
Reviewed Spring 2017
54%

Home insurance

Ranked 27th of 47 providers reviewed.

Customer happiness 49%
Customer trust 38%
Complaints performance 67%
Transparency rating 68%
Fairer Finance score
Reviewed Spring 2017
55%
Silver ribbon

Travel insurance

Ranked 16th of 54 providers reviewed.

Customer happiness 54%
Customer trust 43%
Complaints performance 67%
Transparency rating 61%
Fairer Finance score
Reviewed Spring 2017
56%

Car insurance

Axa

Car Insurance

5 stars
Key and lock cover if lost i £2500
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £2500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £15
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 99

Home insurance

Buildings & contents cover

Axa

Home Smart

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £2,500
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i £50,000
Money kept at home i £500
24 hour telephone helpline i

Axa

Home Sure

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £5,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i £50,000
Money kept at home i £1,000
24 hour telephone helpline i

Axa

Home Safe

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £5,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i £100,000
Money kept at home i £1,000
24 hour telephone helpline i

Buildings only

Axa

Home Smart

4 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £100

Axa

Home Sure

4 stars
Key and lock cover if lost i £1000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £50

Axa

Home Safe

4 stars
Key and lock cover if lost i £1000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £100,000
24 hour telephone helpline i
Compulsory Excess i £0

Contents only

Axa

Home Smart

3 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i £500
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £20,000
Bicycle cover i £0
24 hour telephone helpline i

Axa

Home Sure

3 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £5,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i £20,000
Bicycle cover i £0
24 hour telephone helpline i

Axa

Home Safe

3 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £5,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i £25,000
Bicycle cover i £0
24 hour telephone helpline i

Travel insurance

Single trip travel insurance

Axa

Basic

1 stars
Medical cover i £1,000,000
Cancelling before you travel i £750
Losing your personal possessions i £750
Medical excess i £125
Cutting your trip short i £750
Missing your departure i £0
Abandoning your trip after a long delay i £0
Losing your money i £0
Losing your passport i £0

Axa

Extra

3 stars
Medical cover i £5,000,000
Cancelling before you travel i £1,500
Losing your personal possessions i £1,500
Medical excess i £75
Cutting your trip short i £1,500
Missing your departure i £500
Abandoning your trip after a long delay i £0
Losing your money i £250
Losing your passport i £250

Axa

Premier

3 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical excess i £25
Cutting your trip short i £5,000
Missing your departure i £1,000
Abandoning your trip after a long delay i £0
Losing your money i £500
Losing your passport i £500

Annual multi trip travel insurance

Axa

Extra

3 stars
Medical cover i £5,000,000
Cancelling before you travel i £1,500
Losing your personal possessions i £1,500
Medical excess i £75
Cutting your trip short i £1,500
Maximum trip duration 31 days
Abandoning your trip after a long delay i £0
Losing your money i £250
Losing your passport i £250

Axa

Premier

3 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical excess i £25
Cutting your trip short i £5,000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £0
Losing your money i £500
Losing your passport i £500

Axa

Basic

1 stars
Medical cover i £1,000,000
Cancelling before you travel i £750
Losing your personal possessions i £750
Medical excess i £125
Cutting your trip short i £750
Maximum trip duration 31 days
Abandoning your trip after a long delay i £0
Losing your money i £0
Losing your passport i £0