Barclays

Barclays

Bank accounts

Ranked 14th of 26 providers reviewed.

Customer happiness 57%
Customer trust 45%
Complaints performance 69%
Transparency rating 66%
Fairer Finance score
Reviewed Autumn 2017
59%
Silver ribbon

Home insurance

Ranked 9th of 46 providers reviewed.

Customer happiness 55%
Customer trust 50%
Complaints performance 73%
Transparency rating 64%
Fairer Finance score
Reviewed Autumn 2017
60%

Life insurance

Ranked 11th of 22 providers reviewed.

Claims score 98.96%
Complaints performance 72%
Transparency rating 62%
Fairer Finance score
Reviewed Autumn 2017
75%

Mortgages

Ranked 14th of 21 providers reviewed.

Customer happiness 53%
Customer trust 38%
Complaints performance 69%
Transparency rating 59%
Fairer Finance score
Reviewed Autumn 2017
55%
Bronze ribbon

Personal loans

Ranked 11th of 25 providers reviewed.

Customer happiness 53%
Customer trust 48%
Complaints performance 69%
Transparency rating 61%
Fairer Finance score
Reviewed Autumn 2017
58%

Savings accounts

Ranked 29th of 34 providers reviewed.

Customer happiness 44%
Customer trust 45%
Complaints performance 69%
Transparency rating 57%
Fairer Finance score
Reviewed Autumn 2017
54%
Gold ribbon

Travel insurance

Ranked 6th of 57 providers reviewed.

Customer happiness 56%
Customer trust 44%
Complaints performance 81%
Transparency rating 55%
Fairer Finance score
Reviewed Autumn 2017
59%

Home insurance

Buildings & contents cover

Barclays

Buildings Insurance

5 stars
Escape of water excess i £0
Matching items i
Theft from outbuildings i £3,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i £100,000
Money kept at home i £500
24 hour telephone helpline i

Barclays

Premium Home Insurance (By Hiscox)

4 stars
Escape of water excess i £150
Matching items i
Theft from outbuildings i £10,000
Trace & access i £15,000
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £150,000
Money kept at home i £2,500
24 hour telephone helpline i

Buildings only

Barclays

Buildings Insurance

5 stars
Key and lock cover if lost i £1,000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1,000
Property owner liability i £2,000,000
Escape of water excess i £0
Alternative accommodation i £100,000
24 hour telephone helpline i Y
Compulsory Excess i £0

Barclays

Premium Home Insurance (By Hiscox)

4 stars
Key and lock cover if lost i Unlimited
Trace & access i £15,000
Matching items i
Replacing keys and locks if stolen i Unlimited
Property owner liability i Unlimited
Escape of water excess i £150
Alternative accommodation i £150,000
24 hour telephone helpline i Y
Compulsory Excess i £150

Contents only

Barclays

contents insurance

5 stars
Key and lock cover if lost i £1,000
Theft from outbuildings i £3,000
Matching Items i
Replacing keys and locks if stolen i £1,000
New for old i
Money kept at home i £500
Alternative accommodation i £10,000
Bicycle cover i part of sum insured
24 hour telephone helpline i Y

Barclays

Premium Home Insurance (By Hiscox)

4 stars
Key and lock cover if lost i unlimited
Theft from outbuildings i £10,000
Matching Items i
Replacing keys and locks if stolen i unlimited
New for old i
Money kept at home i £2,500
Alternative accommodation i reasonable costs
Bicycle cover i unlimited
24 hour telephone helpline i Y

Travel insurance

Single trip travel insurance

Barclays

Standard benefits

3 stars
Medical cover i Unlimited
Cancelling before you travel i £750
Losing your personal possessions i £500
Medical excess i £50
Cutting your trip short i £750
Missing your departure i £750
Abandoning your trip after a long delay i £750
Losing your money i £500
Losing your passport i £1,000

Annual multi trip travel insurance

Barclays

Standard Benefits

3 stars
Medical cover i Unlimited
Cancelling before you travel i £750
Losing your personal possessions i £500
Medical excess i £50
Cutting your trip short i 750
Maximum trip duration 31 days
Abandoning your trip after a long delay i £750
Losing your money i £500
Losing your passport i £1,000