Barclays

Barclays

Bank accounts

Ranked 13th of 21 providers reviewed.

Customer happiness 56%
Customer trust 42%
Complaints performance 70%
Transparency rating 64%
Fairer Finance score
Reviewed Spring 2017
58%
Bronze ribbon

Home insurance

Ranked 18th of 47 providers reviewed.

Customer happiness 54%
Customer trust 47%
Complaints performance 75%
Transparency rating 57%
Fairer Finance score
Reviewed Spring 2017
58%

Life insurance

Ranked 9th of 21 providers reviewed.

Claims score 98.96%
Complaints performance 75%
Transparency rating 57%
Fairer Finance score
Reviewed Spring 2017
74%

Mortgages

Ranked 15th of 21 providers reviewed.

Customer happiness 54%
Customer trust 36%
Complaints performance 67%
Transparency rating 48%
Fairer Finance score
Reviewed Spring 2017
51%

Personal loans

Ranked 16th of 24 providers reviewed.

Customer happiness 51%
Customer trust 42%
Complaints performance 70%
Transparency rating 52%
Fairer Finance score
Reviewed Spring 2017
54%

Savings accounts

Ranked 28th of 34 providers reviewed.

Customer happiness 43%
Customer trust 41%
Complaints performance 70%
Transparency rating 61%
Fairer Finance score
Reviewed Spring 2017
54%
Silver ribbon

Travel insurance

Ranked 19th of 54 providers reviewed.

Customer happiness 51%
Customer trust 40%
Complaints performance 74%
Transparency rating 56%
Fairer Finance score
Reviewed Spring 2017
55%

Home insurance

Buildings & contents cover

Barclays

Premium Home Insurance (By Hiscox)

4 stars
Escape of water excess i £150
Matching items i
Theft from outbuildings i £10,000
Trace & access i £10,000
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £150,000
Money kept at home i £2,500
24 hour telephone helpline i

Barclays

Buildings Insurance

5 stars
Escape of water excess i £0
Matching items i
Theft from outbuildings i £3,000
Trace & access i £5,000
Key and lock cover if lost i £1,000
New for old i
Alternative accommodation i £100,000
Money kept at home i £500
24 hour telephone helpline i

Buildings only

Barclays

Premium Home Insurance (By Hiscox)

4 stars
Key and lock cover if lost i Unlimited
Trace & access i £10,000
Matching items i
Replacing keys and locks if stolen i Unlimited
Property owner liability i Unlimited
Escape of water excess i £150
Alternative accommodation i £150,000
24 hour telephone helpline i
Compulsory Excess i £150

Barclays

Buildings Insurance

5 stars
Key and lock cover if lost i £1000
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £1000
Property owner liability i £2,000,000
Escape of water excess i £0
Alternative accommodation i £100,000
24 hour telephone helpline i
Compulsory Excess i £0

Contents only

Barclays

Contents Insurance

5 stars
Key and lock cover if lost i £1000
Theft from outbuildings i £3,000
Matching Items i
Replacing keys and locks if stolen i £1000
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £10,000
Bicycle cover i Part of Sum Insured
24 hour telephone helpline i

Travel insurance

Single trip travel insurance

Barclays

Standard benefits

3 stars
Medical cover i Unlimited
Cancelling before you travel i £750
Losing your personal possessions i £500
Medical excess i £50
Cutting your trip short i £750
Missing your departure i £750
Abandoning your trip after a long delay i £750
Losing your money i £500
Losing your passport i £1,000

Annual multi trip travel insurance

Barclays

Standard Benefits

3 stars
Medical cover i Unlimited
Cancelling before you travel i £750
Losing your personal possessions i £500
Medical excess i £50
Cutting your trip short i £750
Maximum trip duration 31 days
Abandoning your trip after a long delay i £750
Losing your money i £500
Losing your passport i £1,000