Co-operative Bank

Co-operative Bank
Gold ribbon

Bank accounts

Ranked 4th of 21 providers reviewed.

Customer happiness 69%
Customer trust 57%
Complaints performance 78%
Transparency rating 74%
Fairer Finance score
Reviewed Spring 2017
70%
Gold ribbon

Credit cards

Ranked 4th of 38 providers reviewed.

Customer happiness 63%
Customer trust 51%
Complaints performance 78%
Transparency rating 76%
Fairer Finance score
Reviewed Spring 2017
67%

Mortgages

Ranked 20th of 21 providers reviewed.

Customer happiness 46%
Customer trust 33%
Complaints performance 68%
Transparency rating 38%
Fairer Finance score
Reviewed Spring 2017
46%
Silver ribbon

Personal loans

Ranked 7th of 24 providers reviewed.

Customer happiness 60%
Customer trust 56%
Complaints performance 78%
Transparency rating 48%
Fairer Finance score
Reviewed Spring 2017
60%
Bronze ribbon

Savings accounts

Ranked 14th of 34 providers reviewed.

Customer happiness 53%
Customer trust 49%
Complaints performance 78%
Transparency rating 65%
Fairer Finance score
Reviewed Spring 2017
61%