Hastings Direct

Hastings Direct
Bronze ribbon

Car insurance

Ranked 12th of 51 providers reviewed.

Customer happiness 53%
Customer trust 37%
Complaints performance 70%
Transparency rating 69%
Fairer Finance score
Reviewed Autumn 2017
57%

Home insurance

Ranked 39th of 46 providers reviewed.

Customer happiness 49%
Customer trust 39%
Complaints performance 70%
Transparency rating 51%
Fairer Finance score
Reviewed Autumn 2017
52%

Car insurance

Hastings Direct

Car Insurance

3 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £25
Windscreen replace excess i £85
24 hour telephone helpline i
Repairs guarantee (years) 5

Hastings Direct

Essential Car Insurance

1 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £300
Replacing original audio/visual equipment i £0
Windscreen repair excess i £0
Windscreen replace excess i £0
24 hour telephone helpline i
Repairs guarantee (years) 5

Hastings Direct

Premier Car Insurance

3 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £25
Windscreen replace excess i £85
24 hour telephone helpline i
Repairs guarantee (years) 5

Home insurance

Buildings & contents cover

Hastings Direct

Direct Home Insurance

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i sum insured
Trace & access i £5,000
Key and lock cover if lost i £0
New for old i
Alternative accommodation i £100,000
Money kept at home i £500
24 hour telephone helpline i

Hastings Direct

Premier Home Insurance

4 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i sum insured
Trace & access i £5,000
Key and lock cover if lost i £0
New for old i
Alternative accommodation i £200,000
Money kept at home i £500
24 hour telephone helpline i

Buildings only

Hastings Direct

Direct Home Insurance

3 stars
Key and lock cover if lost i £0
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £100,000
24 hour telephone helpline i Y
Compulsory Excess i £100

Hastings Direct

Premier Home Insurance

3 stars
Key and lock cover if lost i £0
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £200,000
24 hour telephone helpline i Y
Compulsory Excess i £75

Contents only

Hastings Direct

Direct Home Insurance

3 stars
Key and lock cover if lost i £0
Theft from outbuildings i sum insured
Matching Items i
Replacing keys and locks if stolen i £500
New for old i
Money kept at home i £500
Alternative accommodation i £10,000
Bicycle cover i part of sum insured
24 hour telephone helpline i Y

Hastings Direct

premier Home Insurance

3 stars
Key and lock cover if lost i £0
Theft from outbuildings i sum insured
Matching Items i
Replacing keys and locks if stolen i £500
New for old i
Money kept at home i £500
Alternative accommodation i £15,000
Bicycle cover i part of sum insured
24 hour telephone helpline i Y