OneFamily is a financial services company, offering a range of savings and investment products – as well as equity release plans.
Founded in 2015 it is based in Brighton and is a mutual, meaning it is owned by its customers. OneFamily was created when Engage Mutual Assurance and Family Investments merged.
It is a trading name of Family Assurance Friendly Society Limited.
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We don't currently rate OneFamily in our Customer Experience Ratings.
| Cost (Year 1) i | £572.50 |
|---|---|
| Account closure fee | £0.00 |
| Charge for transferring investments to another platform i | £0.00 |
| Is there a mobile app? | |
| Charge for selling holdings if not enough money in account for charges | |
| Completing paper applications | |
| Cash withdrawal by BACs | £0.00 |
| Same day payment/payment by CHAPs | |
| Early account closure fee | £0.00 |
| Cost of receiving paper statements for a year | £0.00 |
| Charge for transferring cash to another platform i | £0.00 |
| Cost (Year 1) i | £770.00 |
|---|---|
| Account closure fee | £0.00 |
| Charge for transferring investments to another platform i | £0.00 |
| Does the provider have a mobile app? | |
| Charge for selling holdings if not enough money in account for charges | |
| Completing paper applications | |
| Cash withdrawal by BACs | £0.00 |
| Same day payment/payment by CHAPs | |
| Early account closure fee | £0.00 |
| Cost of receiving paper statements for a year | £0.00 |
| Charge for transferring cash to another platform i | £0.00 |
| How long after policy is started can full benefits be claimed? i | 24 months |
|---|---|
| Age when premiums stop i | 90 |
| Cover type (level or increasing) i | Level |
| Cover for accidental death in waiting period i | 300% |
| Signing up incentive i | |
| Can you reduce monthly payments? i | |
| Minimum age i | 50 |
| If a payment is missed, how long until the policy is cancelled? i | 60 days |
| Maximum age i | 80 |
| Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i | |
| Rate used to calculate increasing cover i | |
| Cover for non-accidental death in waiting period (% of premiums paid) i | 150% |
| Payout for accidental death outside waiting period i | 150% |
| How much for terminal illness benefit? i | 100% of life cover paid (after 2 years) |
| How much will be paid for serious illness? i | 20% of sum insured |
| Discount offered with a funeral provider? i | £300 |
| Funeral benefit option provider i | Golden Charter |