Since 1976 Petplan have offered pet insurance for dogs and cats later branching out to rabbits, horses, and exotic pets. Based in Brentford, Petplan's pet insurance is underwritten by Allianz. PetPlan also work alongside charities and formed the Petplan Charitable Trust to raise funds for the health and well-being of the animals.
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| Customer happiness score | 63.49% |
|---|---|
| Customer trust score | 62.47% |
| Complaints performance | 72.33% |
| Transparency rating | 73.99% |
| Fairer Finance score Reviewed Autumn 2023 |
68% |
| Medical excess i | £105.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £12,000.00 |
| Age when compulsory excess rises i | 10 years |
| Annual policy limit i | £12,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £12,000.00 |
| Cruciate ligament damage i | £12,000.00 |
| CT scans i | £12,000.00 |
| MRI scans i | £12,000.00 |
| Prescribed food i | £12,000.00 |
| Complementary treatment i | £2,000.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £3,000.00 |
| Euthanasia cover limit i | £12,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £12,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £105.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £4,000.00 |
| Age when compulsory excess rises i | 10 years |
| Annual policy limit i | £4,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £4,000.00 |
| MRI scans i | £4,000.00 |
| Prescribed food i | £4,000.00 |
| Complementary treatment i | £2,000.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £3,000.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £4,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £105.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £7,000.00 |
| Age when compulsory excess rises i | 10 years |
| Annual policy limit i | £7,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £7,000.00 |
| Cruciate ligament damage i | £7,000.00 |
| CT scans i | £7,000.00 |
| MRI scans i | £7,000.00 |
| Prescribed food i | £7,000.00 |
| Complementary treatment i | £2,000.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £3,000.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £7,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £105.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £12,000.00 |
| Age when compulsory excess rises i | 10 years |
| Annual policy limit i | £12,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £12,000.00 |
| Cruciate ligament damage i | £12,000.00 |
| CT scans i | £12,000.00 |
| MRI scans i | £12,000.00 |
| Prescribed food i | £12,000.00 |
| Complementary treatment i | £2,000.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £0.00 |
| Euthanasia cover limit i | £12,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £12,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £105.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £7,000.00 |
| Age when compulsory excess rises i | 10 years |
| Annual policy limit i | £7,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £7,000.00 |
| Cruciate ligament damage i | £7,000.00 |
| CT scans i | £7,000.00 |
| MRI scans i | £7,000.00 |
| Prescribed food i | £7,000.00 |
| Complementary treatment i | £2,000.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £0.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £7,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £105.00 |
|---|---|
| Type of cover i | Lifetime, annual |
| Medical cover limit i | £4,000.00 |
| Age when compulsory excess rises i | 10 years |
| Annual policy limit i | £4,000.00 |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £4,000.00 |
| MRI scans i | £4,000.00 |
| Prescribed food i | £4,000.00 |
| Complementary treatment i | £2,000.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £0.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £4,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £75.00 |
|---|---|
| Type of cover i | Time-limited |
| Medical cover limit i | £3,000.00 |
| Age when compulsory excess rises i | 8 years |
| Annual policy limit i | |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | |
| Lifetime condition limit i | £3,000.00 |
| Dental cover (if due to an accident) i | £3,000.00 |
| Cruciate ligament damage i | £3,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £3,000.00 |
| Complementary treatment i | £500.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £3,000.00 |
| Euthanasia cover limit i | £3,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £3,000.00 |
| Maximum number of days abroad i |
| Medical excess i | £75.00 |
|---|---|
| Type of cover i | Time-limited |
| Medical cover limit i | £3,000.00 |
| Age when compulsory excess rises i | 8 years |
| Annual policy limit i | |
| Cancellation fee i | £0.00 |
| Annual condition limit i | |
| Amendment fee i | £0.00 |
| Lifetime policy limit i | |
| Lifetime condition limit i | £3,000.00 |
| Dental cover (if due to an accident) i | £3,000.00 |
| Cruciate ligament damage i | £3,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £3,000.00 |
| Complementary treatment i | £500.00 |
| Boarding fees limit i | £2,000.00 |
| Death benefit (illness) i | £0.00 |
| Euthanasia cover limit i | £3,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Quarantine costs cover i | £0.00 |
| Loss of PETS passport or other travel documents i | £0.00 |
| Emergency expenses abroad i | £3,000.00 |
| Maximum number of days abroad i |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £7,000.00 |
| Medical excess i | £120.00 |
| Annual policy limit i | £7,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £7,000.00 |
| Cruciate ligament damage i | £7,000.00 |
| CT scans i | £7,000.00 |
| MRI scans i | £7,000.00 |
| Prescribed food i | £7,000.00 |
| Complementary treatment i | £2,000.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 10 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £120.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £4,000.00 |
| MRI scans i | £4,000.00 |
| Prescribed food i | £4,000.00 |
| Complementary treatment i | £2,000.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 10 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £12,000.00 |
| Medical excess i | £120.00 |
| Annual policy limit i | £12,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £12,000.00 |
| Cruciate ligament damage i | £12,000.00 |
| CT scans i | £12,000.00 |
| MRI scans i | £12,000.00 |
| Prescribed food i | £12,000.00 |
| Complementary treatment i | £2,000.00 |
| Euthanasia cover limit i | £12,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 10 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £12,000.00 |
| Medical excess i | £120.00 |
| Annual policy limit i | £12,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £12,000.00 |
| Cruciate ligament damage i | £12,000.00 |
| CT scans i | £12,000.00 |
| MRI scans i | £12,000.00 |
| Prescribed food i | £12,000.00 |
| Complementary treatment i | £2,000.00 |
| Euthanasia cover limit i | £12,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 10 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £7,000.00 |
| Medical excess i | £120.00 |
| Annual policy limit i | £7,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £7,000.00 |
| Cruciate ligament damage i | £7,000.00 |
| CT scans i | £7,000.00 |
| MRI scans i | £7,000.00 |
| Prescribed food i | £7,000.00 |
| Complementary treatment i | £2,000.00 |
| Euthanasia cover limit i | £7,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 10 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Lifetime, annual |
|---|---|
| Medical cover limit i | £4,000.00 |
| Medical excess i | £120.00 |
| Annual policy limit i | £4,000.00 |
| Annual condition limit i | |
| Lifetime policy limit i | Unlimited |
| Lifetime condition limit i | |
| Dental cover (if due to an accident) i | £4,000.00 |
| Cruciate ligament damage i | £4,000.00 |
| CT scans i | £4,000.00 |
| MRI scans i | £4,000.00 |
| Prescribed food i | £4,000.00 |
| Complementary treatment i | £2,000.00 |
| Euthanasia cover limit i | £4,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 10 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Time-limited |
|---|---|
| Medical cover limit i | £3,000.00 |
| Medical excess i | £85.00 |
| Annual policy limit i | |
| Annual condition limit i | |
| Lifetime policy limit i | |
| Lifetime condition limit i | £3,000.00 |
| Dental cover (if due to an accident) i | £3,000.00 |
| Cruciate ligament damage i | £3,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £3,000.00 |
| Complementary treatment i | £500.00 |
| Euthanasia cover limit i | £3,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 8 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |
| Type of cover i | Time-limited |
|---|---|
| Medical cover limit i | £3,000.00 |
| Medical excess i | £85.00 |
| Annual policy limit i | |
| Annual condition limit i | |
| Lifetime policy limit i | |
| Lifetime condition limit i | £3,000.00 |
| Dental cover (if due to an accident) i | £3,000.00 |
| Cruciate ligament damage i | £3,000.00 |
| CT scans i | £3,000.00 |
| MRI scans i | £3,000.00 |
| Prescribed food i | £3,000.00 |
| Complementary treatment i | £500.00 |
| Euthanasia cover limit i | £3,000.00 |
| Cremation i | £0.00 |
| If renewed, are existing conditions covered? i | |
| Age when compulsory excess rises i | 8 years |
| Amendment fee i | £0.00 |
| Holiday cancellation i | £2,000.00 |
| Holiday cover i | £0.00 |