Post Office

Post Office

Bank accounts

Ranked 17th of 26 providers reviewed.

Customer happiness 61%
Customer trust 43%
Complaints performance 62%
Transparency rating 59%
Fairer Finance score
Reviewed Autumn 2017
57%

Car insurance

Ranked 29th of 51 providers reviewed.

Customer happiness 58%
Customer trust 43%
Complaints performance 75%
Transparency rating 43%
Fairer Finance score
Reviewed Autumn 2017
55%

Credit cards

Ranked 27th of 36 providers reviewed.

Customer happiness 53%
Customer trust 39%
Complaints performance 62%
Transparency rating 56%
Fairer Finance score
Reviewed Autumn 2017
53%

Home insurance

Ranked 40th of 46 providers reviewed.

Customer happiness 55%
Customer trust 46%
Complaints performance 75%
Transparency rating 32%
Fairer Finance score
Reviewed Autumn 2017
52%

Life insurance

Ranked 13th of 22 providers reviewed.

Claims score 97.91%
Complaints performance 79%
Transparency rating 60%
Fairer Finance score
Reviewed Autumn 2017
73%

Savings accounts

Ranked 32nd of 34 providers reviewed.

Customer happiness 46%
Customer trust 48%
Complaints performance 62%
Transparency rating 42%
Fairer Finance score
Reviewed Autumn 2017
50%
Gold ribbon

Travel insurance

Ranked 10th of 57 providers reviewed.

Customer happiness 61%
Customer trust 55%
Complaints performance 68%
Transparency rating 46%
Fairer Finance score
Reviewed Autumn 2017
58%

Car insurance

Post Office

Over 50s Car Insurance

4 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 3

Post Office

Under 50s Car Insurance

2 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 3

Home insurance

Buildings & contents cover

Post Office

Over 50s Home Insurance

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,000
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i Unlimited
Money kept at home i £1,000
24 hour telephone helpline i

Post Office

Under 50s Home Insurance

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,000
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i Unlimited
Money kept at home i £1,000
24 hour telephone helpline i

Buildings only

Post Office

Over 50s Home Insurance

3 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i Y
Compulsory Excess i £100

Post Office

Under 50s Home Insurance

3 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i Y
Compulsory Excess i £100

Contents only

Post Office

Over 50s Home Insurance

3 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,000
Matching Items i
Replacing keys and locks if stolen i £500
New for old i
Money kept at home i £1,000
Alternative accommodation i £7,000
Bicycle cover i £350
24 hour telephone helpline i Y

Post Office

Under 50s Home Insurance

3 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,000
Matching Items i
Replacing keys and locks if stolen i £500
New for old i
Money kept at home i £1,000
Alternative accommodation i £7,000
Bicycle cover i £350
24 hour telephone helpline i Y

Travel insurance

Single trip travel insurance

Post Office

Super Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,000
Losing your personal possessions i £1,000
Medical excess i £150
Cutting your trip short i £1,000
Missing your departure i £0
Abandoning your trip after a long delay i £1,000
Losing your money i £0
Losing your passport i £100

Post Office

Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,500
Losing your personal possessions i £1,500
Medical excess i £125
Cutting your trip short i £1,500
Missing your departure i £0
Abandoning your trip after a long delay i £1,500
Losing your money i £250
Losing your passport i £100

Post Office

Standard

2 stars
Medical cover i £5,000,000
Cancelling before you travel i £2,000
Losing your personal possessions i £1,500
Medical excess i £100
Cutting your trip short i £2,000
Missing your departure i £750
Abandoning your trip after a long delay i £2,000
Losing your money i £250
Losing your passport i £100

Post Office

Premier

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical excess i £50
Cutting your trip short i £5,000
Missing your departure i £1,000
Abandoning your trip after a long delay i £5,000
Losing your money i £350
Losing your passport i £125

Post Office

Premier Plus

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £10,000
Losing your personal possessions i £3,000
Medical excess i £0
Cutting your trip short i £10,000
Missing your departure i £1,500
Abandoning your trip after a long delay i £10,000
Losing your money i £525
Losing your passport i £200

Annual multi trip travel insurance

Post Office

Super Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,000
Losing your personal possessions i £1,000
Medical excess i £150
Cutting your trip short i 1000
Maximum trip duration 17 days
Abandoning your trip after a long delay i £1,000
Losing your money i £0
Losing your passport i £100

Post Office

Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,500
Losing your personal possessions i £1,500
Medical excess i £125
Cutting your trip short i 1500
Maximum trip duration 17 days
Abandoning your trip after a long delay i £1,500
Losing your money i £250
Losing your passport i £100

Post Office

Standard

2 stars
Medical cover i £5,000,000
Cancelling before you travel i £2,000
Losing your personal possessions i £1,500
Medical excess i £100
Cutting your trip short i 2000
Maximum trip duration 17 days
Abandoning your trip after a long delay i £2,000
Losing your money i £250
Losing your passport i £100

Post Office

Premier

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical excess i £50
Cutting your trip short i 5000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £5,000
Losing your money i £350
Losing your passport i £125

Post Office

Premier Plus

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £10,000
Losing your personal possessions i £3,000
Medical excess i £0
Cutting your trip short i 10000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £10,000
Losing your money i £525
Losing your passport i £200