Post Office

Post Office

Car insurance

Ranked 36th of 48 providers reviewed.

Customer happiness 58%
Customer trust 41%
Complaints performance 66%
Transparency rating 44%
Fairer Finance score
Reviewed Spring 2017
52%

Credit cards

Ranked 25th of 38 providers reviewed.

Customer happiness 55%
Customer trust 41%
Complaints performance 59%
Transparency rating 58%
Fairer Finance score
Reviewed Spring 2017
53%

Home insurance

Ranked 42nd of 47 providers reviewed.

Customer happiness 51%
Customer trust 43%
Complaints performance 66%
Transparency rating 37%
Fairer Finance score
Reviewed Spring 2017
49%

Life insurance

Ranked 15th of 21 providers reviewed.

Claims score 97.91%
Complaints performance 76%
Transparency rating 53%
Fairer Finance score
Reviewed Spring 2017
69%

Savings accounts

Ranked 33rd of 34 providers reviewed.

Customer happiness 45%
Customer trust 46%
Complaints performance 59%
Transparency rating 38%
Fairer Finance score
Reviewed Spring 2017
47%
Gold ribbon

Travel insurance

Ranked 7th of 54 providers reviewed.

Customer happiness 63%
Customer trust 56%
Complaints performance 66%
Transparency rating 53%
Fairer Finance score
Reviewed Spring 2017
60%

Car insurance

Post Office

Under 50s Car Insurance

2 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 3

Post Office

Over 50s Car Insurance

4 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £500
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £0
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 3

Home insurance

Buildings & contents cover

Post Office

Home Insurance (Over 50s)

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,000
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i Unlimited
Money kept at home i £1,000
24 hour telephone helpline i

Post Office

Home Insurance (Under 50s)

3 stars
Escape of water excess i £250
Matching items i
Theft from outbuildings i £2,000
Trace & access i £5,000
Key and lock cover if lost i £500
New for old i
Alternative accommodation i Unlimited
Money kept at home i £1,000
24 hour telephone helpline i

Buildings only

Post Office

Home Insurance (Over 50s)

3 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i
Compulsory Excess i £100

Post Office

Home Insurance (Under 50s)

3 stars
Key and lock cover if lost i £500
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i £500
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i Unlimited
24 hour telephone helpline i
Compulsory Excess i £100

Contents only

Post Office

Home Insurance (Over 50s)

4 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,000
Matching Items i
Replacing keys and locks if stolen i £500
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i £7,000
Bicycle cover i £350
24 hour telephone helpline i

Post Office

Home Insurance (Under 50s)

4 stars
Key and lock cover if lost i £500
Theft from outbuildings i £2,000
Matching Items i
Replacing keys and locks if stolen i £500
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i £7,000
Bicycle cover i £350
24 hour telephone helpline i

Travel insurance

Single trip travel insurance

Post Office

Super Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,000
Losing your personal possessions i £1,000
Medical excess i £150
Cutting your trip short i £1,000
Missing your departure i £0
Abandoning your trip after a long delay i £1,000
Losing your money i £0
Losing your passport i £100

Post Office

Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,500
Losing your personal possessions i £1,500
Medical excess i £125
Cutting your trip short i £1,500
Missing your departure i £0
Abandoning your trip after a long delay i £1,500
Losing your money i £250
Losing your passport i £100

Post Office

Standard

2 stars
Medical cover i £5,000,000
Cancelling before you travel i £2,000
Losing your personal possessions i £1,500
Medical excess i £100
Cutting your trip short i £2,000
Missing your departure i £750
Abandoning your trip after a long delay i £2,000
Losing your money i £250
Losing your passport i £100

Post Office

Premier

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical excess i £50
Cutting your trip short i £5,000
Missing your departure i £1,000
Abandoning your trip after a long delay i £5,000
Losing your money i £350
Losing your passport i £125

Post Office

Premier Plus

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £10,000
Losing your personal possessions i £3,000
Medical excess i £0
Cutting your trip short i £10,000
Missing your departure i £1,500
Abandoning your trip after a long delay i £10,000
Losing your money i £525
Losing your passport i £200

Annual multi trip travel insurance

Post Office

Super Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,000
Losing your personal possessions i £1,000
Medical excess i £150
Cutting your trip short i £1,000
Maximum trip duration 17 days
Abandoning your trip after a long delay i £1,000
Losing your money i £0
Losing your passport i £100

Post Office

Economy

1 stars
Medical cover i £2,000,000
Cancelling before you travel i £1,500
Losing your personal possessions i £1,500
Medical excess i £125
Cutting your trip short i £1,500
Maximum trip duration 17 days
Abandoning your trip after a long delay i £1,500
Losing your money i £250
Losing your passport i £100

Post Office

Standard

2 stars
Medical cover i £5,000,000
Cancelling before you travel i £2,000
Losing your personal possessions i £1,500
Medical excess i £100
Cutting your trip short i £2,000
Maximum trip duration 17 days
Abandoning your trip after a long delay i £2,000
Losing your money i £250
Losing your passport i £100

Post Office

Premier

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical excess i £50
Cutting your trip short i £5,000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £5,000
Losing your money i £350
Losing your passport i £125

Post Office

Premier Plus

4 stars
Medical cover i £10,000,000
Cancelling before you travel i £10,000
Losing your personal possessions i £3,000
Medical excess i £0
Cutting your trip short i £10,000
Maximum trip duration 31 days
Abandoning your trip after a long delay i £10,000
Losing your money i £525
Losing your passport i £200