Privilege

Privilege

Car insurance

Ranked 34th of 48 providers reviewed.

Customer happiness 51%
Customer trust 34%
Complaints performance 69%
Transparency rating 59%
Fairer Finance score
Reviewed Spring 2017
53%

Home insurance

Ranked 23rd of 47 providers reviewed.

Customer happiness 50%
Customer trust 34%
Complaints performance 69%
Transparency rating 71%
Fairer Finance score
Reviewed Spring 2017
56%

Car insurance

Privilege

Car Insurance

4 stars
Key and lock cover if lost i £0
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £0
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £10
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 5

Home insurance

Buildings & contents cover

Privilege

Home Insurance

2 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £2,500
Trace & access i £5,000
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £25,000
Money kept at home i £500
24 hour telephone helpline i

Privilege

Platinum Home Insurance

4 stars
Escape of water excess i £350
Matching items i
Theft from outbuildings i £5,000
Trace & access i £10,000
Key and lock cover if lost i Unlimited
New for old i
Alternative accommodation i £50,000
Money kept at home i £1,000
24 hour telephone helpline i

Buildings only

Privilege

Home Insurance

3 stars
Key and lock cover if lost i Unlimited
Trace & access i £5,000
Matching items i
Replacing keys and locks if stolen i Unlimited
Property owner liability i £2,000,000
Escape of water excess i £350
Alternative accommodation i £25,000
24 hour telephone helpline i
Compulsory Excess i £100

Privilege

Platinum Home Insurance

4 stars
Key and lock cover if lost i Unlimited
Trace & access i £10,000
Matching items i
Replacing keys and locks if stolen i Unlimited
Property owner liability i £5,000,000
Escape of water excess i £350
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £100

Contents only

Privilege

Home insurance

3 stars
Key and lock cover if lost i Unlimited
Theft from outbuildings i £2,500
Matching Items i
Replacing keys and locks if stolen i Unlimited
Compulsory Excess i
Money kept at home i £500
Alternative accommodation i £15,000
Bicycle cover i £0
24 hour telephone helpline i

Privilege

Platinum Home Insurance

5 stars
Key and lock cover if lost i Unlimited
Theft from outbuildings i £5,000
Matching Items i
Replacing keys and locks if stolen i Unlimited
Compulsory Excess i
Money kept at home i £1,000
Alternative accommodation i £30,000
Bicycle cover i £1,000
24 hour telephone helpline i