Sainsbury's

Sainsbury's
Silver ribbon

Car insurance

Ranked 9th of 51 providers reviewed.

Customer happiness 60%
Customer trust 44%
Complaints performance 77%
Transparency rating 56%
Fairer Finance score
Reviewed Autumn 2017
59%
Silver ribbon

Credit cards

Ranked 13th of 36 providers reviewed.

Customer happiness 63%
Customer trust 50%
Complaints performance 78%
Transparency rating 54%
Fairer Finance score
Reviewed Autumn 2017
61%
Bronze ribbon

Home insurance

Ranked 18th of 47 providers reviewed.

Customer happiness 57%
Customer trust 47%
Complaints performance 77%
Transparency rating 51%
Fairer Finance score
Reviewed Autumn 2017
58%

Life insurance

Ranked 13th of 22 providers reviewed.

Claims score 98.54%
Complaints performance 87%
Transparency rating 51%
Fairer Finance score
Reviewed Autumn 2017
75%
Gold ribbon

Personal loans

Ranked 7th of 25 providers reviewed.

Customer happiness 58%
Customer trust 44%
Complaints performance 78%
Transparency rating 64%
Fairer Finance score
Reviewed Autumn 2017
61%

Pet insurance

Ranked 11th of 15 providers reviewed.

Customer happiness 56%
Customer trust 50%
Complaints performance 69%
Transparency rating 40%
Fairer Finance score
Reviewed Autumn 2017
54%

Savings accounts

Ranked 20th of 34 providers reviewed.

Customer happiness 48%
Customer trust 47%
Complaints performance 78%
Transparency rating 62%
Fairer Finance score
Reviewed Autumn 2017
58%
Gold ribbon

Travel insurance

Ranked 7th of 56 providers reviewed.

Customer happiness 58%
Customer trust 45%
Complaints performance 82%
Transparency rating 50%
Fairer Finance score
Reviewed Autumn 2017
59%

Car insurance

Sainsbury's

Car Insurance

5 stars
Key and lock cover if lost i £1,000
Courtesy car for the duration of repair i
Uninsured driver promise i
Key and lock cover if stolen i £1,000
Replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £10
Windscreen replace excess i £75
24 hour telephone helpline i
Repairs guarantee (years) 5

Home insurance

Buildings & contents cover

Sainsbury's

Home Insurance

5 stars
Escape of water excess i £250
Matching items i Yes - 50%
Theft from outbuildings i £3,000
Trace & access i £10,000
Key and lock cover if lost i £750
New for old i
Alternative accommodation i £50,000
Money kept at home i £500
24 hour telephone helpline i

Buildings only

Sainsbury's

Home Insurance

5 stars
Key and lock cover if lost i £750
Trace & access i £10,000
Matching items i Yes-50%
Replacing keys and locks if stolen i £750
Property owner liability i £2,000,000
Escape of water excess i £250
Alternative accommodation i £50,000
24 hour telephone helpline i
Compulsory Excess i £100

Contents only

Sainsbury's

Home Insurance

5 stars
Key and lock cover if lost i £750
Theft from outbuildings i £3,000
Matching Items i
Replacing keys and locks if stolen i £750
New for old i
Money kept at home i £500
Alternative accommodation i £15,000
Bicycle cover i £750
24 hour telephone helpline i

Pet insurance

Travel insurance

Single trip travel insurance

Sainsbury's

Platinum

5 stars
Medical excess i £0
Cancelling before you travel i £7,500
Losing your personal possessions i £3,000
Medical cover i Unlimited
Cutting your trip short i £7,500
Missing your departure i £1,250
Abandoning your trip after a long delay i £7,500
Losing your money i £500
Losing your passport i £750

Sainsbury's

Silver

4 stars
Medical excess i £100
Cancelling before you travel i £3,000
Losing your personal possessions i £1,250
Medical cover i £10,000,000
Cutting your trip short i £3,000
Missing your departure i £300
Abandoning your trip after a long delay i £2,500
Losing your money i £200
Losing your passport i £100
5 stars
Medical excess i £50
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical cover i £15,000,000
Cutting your trip short i £5,000
Missing your departure i £1,000
Abandoning your trip after a long delay i £5,000
Losing your money i £400
Losing your passport i £600

Annual multi trip travel insurance

Sainsbury's

Platinum

5 stars
Medical excess i £0
Cancelling before you travel i £7,500
Losing your personal possessions i £3,000
Medical cover i Unlimited
Cutting your trip short i £7,500
Maximum trip duration 92
Abandoning your trip after a long delay i £7,500
Losing your money i £400
Losing your passport i £600

Sainsbury's

Silver

4 stars
Medical excess i £100
Cancelling before you travel i £3,000
Losing your personal possessions i £1,250
Medical cover i £10,000,000
Cutting your trip short i £3,000
Maximum trip duration 60
Abandoning your trip after a long delay i £3,000
Losing your money i £200
Losing your passport i £100
5 stars
Medical excess i £50
Cancelling before you travel i £5,000
Losing your personal possessions i £2,000
Medical cover i £15,000,000
Cutting your trip short i £5,000
Maximum trip duration 62
Abandoning your trip after a long delay i £5,000
Losing your money i £400
Losing your passport i £600

Over 50s life insurance

Sainsbury's

Over 50s Cover Fixed Plan

3 stars
Premium ending age i 90
Waiting period (months) i 12
Cover for accidental death in the waiting period i full payout
Maximum age i 80
Reducing monthly premiums i Yes (after one year)
Missed payments allowance i 30
Payout for accidental death outside waiting period i full payout
Funeral benefit option i Not offered
Protection for consumers past the crossover point i

Sainsbury's

Over 50s Cover Increasing Plan

3 stars
Premium ending age i 90
Waiting period (months) i 12
Cover for accidental death in the waiting period i full payout
Maximum age i 80
Reducing monthly premiums i Yes (after one year)
Missed payments allowance i 30
Payout for accidental death outside waiting period i full payout
Funeral benefit option i Not offered
Protection for consumers past the crossover point i