28 March 2024
The Fairer Finance Trust in Insurance Index - Spring 2024
Trust in insurers has declined slightly, on average, between Autumn 2023 and Spring 2024. Rising premiums seem a likely cause.
19 May 2022
Online and Digital Services Are Key to Success in Pet Insurance
Our research shows that for pet insurance - even more than for other insurance sectors - having a good app and website is vital to keeping customers happy.
16 April 2018
The pitfalls of pet insurance co-payments
The complex concept of co-payments. Are insurers doing enough to explain it to consumers?