Car insurance

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Fairer Finance score

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold ribbon: first place

NFU Mutual

NFU Mutual
84% 74% 72% 62% 73%
Gold ribbon

CSIS

CSIS
66% 51% 100% 53% 68%
Gold ribbon

Tesco Bank

Tesco Bank
55% 44% 85% 71% 64%
Gold ribbon

LV=

LV=
66% 52% 73% 58% 62%
Gold ribbon

50Plus Insurance

50Plus Insurance
65% 69% 65% 49% 62%
Gold ribbon

Age UK

Age UK
66% 51% 65% 66% 62%
Gold ribbon

John Lewis

John Lewis
68% 60% 65% 53% 61%
Silver ribbon

Saga

Saga
61% 49% 76% 52% 59%
Silver ribbon

Sainsbury's

Sainsbury's
60% 44% 77% 56% 59%
Silver ribbon

Budget Insurance

Budget Insurance
59% 50% 75% 48% 58%
Silver ribbon

RIAS

RIAS
64% 49% 65% 53% 58%
Bronze ribbon

Hastings Direct

Hastings Direct
53% 37% 70% 69% 57%
Bronze ribbon

Direct Line

Direct Line
58% 46% 72% 52% 57%
Bronze ribbon

Aviva

Aviva
57% 47% 69% 55% 57%
Bronze ribbon

Zurich

Zurich
56% 45% 77% 49% 57%
Bronze ribbon

Co-operative Insurance

Co-operative Insurance
59% 52% 75% 42% 57%
Bronze ribbon

Marks & Spencer

Marks & Spencer
62% 50% 75% 40% 57%
Bronze ribbon

Swiftcover

Swiftcover
60% 41% 67% 59% 57%
Bronze ribbon

General Accident

General Accident
54% 42% 69% 62% 57%
Bronze ribbon

More Than

More Than
58% 43% 75% 51% 57%

Churchill

56% 44% 72% 52% 56%

Sheilas' Wheels

58% 43% 81% 43% 56%

Toyota Insurance

66% 56% 63% 39% 56%

Quotemehappy

57% 41% 69% 58% 56%

4 Young Drivers

63% 56% 69% 35% 56%

Hughes Insurance

59% 37% 71% 55% 56%

Swinton

55% 40% 71% 55% 55%

RAC

56% 47% 75% 43% 55%

Post Office

58% 43% 75% 43% 55%

esure

53% 38% 81% 44% 54%

Halifax

57% 45% 75% 38% 54%

Axa

50% 39% 67% 59% 54%

A Choice

51% 54% 67% 40% 53%

Admiral

51% 39% 74% 48% 53%

Adrian Flux

56% 46% 71% 39% 53%

Privilege

50% 35% 72% 54% 53%

Diamond

51% 35% 74% 50% 53%

AA

54% 48% 64% 41% 52%

Acorn Insurance

51% 42% 71% 42% 51%

Lloyds Bank

51% 41% 75% 38% 51%

Autonet

48% 19% 77% 60% 51%

Bell Insurance

44% 34% 74% 50% 50%

Endsleigh

47% 31% 85% 37% 50%

Zenith Insurance

48% 38% 67% 45% 49%

Dial Direct

47% 26% 75% 48% 49%

Elephant

41% 29% 74% 51% 49%

1st Central

57% 40% 52% 44% 48%

Geoffrey Insurance

51% 31% 67% 36% 46%

Legal & General

41% 26% 75% 38% 45%

GoSkippy

41% 28% 68% 34% 43%

One Call Insurance

50% 31% 50% 40% 43%