Car insurance

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Fairer Finance score

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold ribbon: first place

NFU Mutual

NFU Mutual
82% 75% 67% 59% 71%
Gold ribbon

CSIS

CSIS
63% 49% 100% 61% 69%
Gold ribbon

Tesco Bank

Tesco Bank
57% 45% 85% 70% 64%
Gold ribbon

Nationwide

Nationwide
67% 57% 69% 58% 63%
Gold ribbon

LV=

LV=
67% 52% 69% 63% 62%
Gold ribbon

Sainsbury's

Sainsbury's
62% 46% 77% 59% 61%
Gold ribbon

RIAS

RIAS
66% 53% 66% 57% 60%
Gold ribbon

Age UK

Age UK
59% 51% 62% 68% 60%
Gold ribbon

Ford

Ford
64% 54% 67% 56% 60%
Gold ribbon

John Lewis

John Lewis
65% 57% 62% 56% 60%
Silver ribbon

Aviva

Aviva
58% 46% 69% 60% 58%
Silver ribbon

Saga

Saga
61% 48% 74% 49% 58%
Silver ribbon

Sheilas' Wheels

Sheilas' Wheels
57% 41% 78% 55% 58%
Silver ribbon

Toyota Insurance

Toyota Insurance
66% 55% 68% 42% 58%
Silver ribbon

Hastings Direct

Hastings Direct
54% 36% 69% 72% 58%
Bronze ribbon

50Plus Insurance

50Plus Insurance
66% 54% 62% 48% 57%
Bronze ribbon

Swinton

Swinton
56% 39% 69% 63% 57%
Bronze ribbon

Co-operative Insurance

Co-operative Insurance
61% 47% 72% 47% 57%
Bronze ribbon

More Than

More Than
58% 43% 74% 53% 57%
Bronze ribbon

Churchill

Churchill
57% 45% 69% 56% 57%
Bronze ribbon

Direct Line

Direct Line
58% 43% 69% 56% 57%

Swiftcover

57% 38% 67% 62% 56%

esure

53% 36% 78% 55% 56%

Budget Insurance

60% 47% 66% 50% 56%

Diamond

54% 37% 75% 55% 55%

Quotemehappy

58% 43% 69% 48% 55%

RAC

57% 49% 66% 46% 55%

Admiral

51% 37% 75% 55% 55%

Axa

52% 37% 67% 62% 54%

AA

55% 47% 62% 53% 54%

Zurich

58% 43% 73% 43% 54%

Bell Insurance

52% 35% 75% 55% 54%

General Accident

50% 32% 69% 64% 54%

Privilege

51% 34% 69% 59% 53%

Marks & Spencer

60% 47% 66% 37% 52%

Post Office

58% 41% 66% 44% 52%

Halifax

57% 43% 66% 41% 52%

Elephant

41% 31% 75% 55% 51%

Endsleigh

52% 38% 81% 31% 50%

Acorn Insurance

50% 45% 68% 36% 50%

Lloyds Bank

53% 37% 66% 41% 49%

Zenith Insurance

49% 32% 64% 48% 48%

1st Central

58% 36% 51% 43% 47%

Legal & General

47% 33% 66% 41% 47%

Dial Direct

44% 23% 66% 50% 46%

Geoffrey Insurance

51% 27% 64% 38% 45%

One Call Insurance

48% 30% 48% 38% 41%

GoSkippy

32% 19% 69% 36% 39%