Home insurance

Start your search for a good value home insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness score
Customer
trust score
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Ecclesiastical

Ecclesiastical
82% 83% 85% 86% 83%
Gold

NFU Mutual

NFU Mutual
69% 68% 77% 77% 73%
Gold

Bank of Scotland

Bank of Scotland
70% 62% 73% 81% 72%
Gold

NatWest

NatWest
66% 63% 77% 79% 71%
Gold

Saga

Saga
65% 61% 80% 76% 71%
Gold

Nationwide

Nationwide
65% 70% 67% 79% 70%
Gold

Churchill

Churchill
63% 59% 77% 82% 70%
Silver

TSB

TSB
70% 69% 73% 66% 69%
Silver

Age Co

Age Co
73% 66% 63% 75% 69%
Silver

Direct Line

Direct Line
60% 55% 77% 82% 69%
Silver

Lloyds Bank

Lloyds Bank
60% 62% 73% 80% 69%
Silver

Co-operative Insurance

Co-operative Insurance
64% 62% 74% 74% 69%
Silver

Marks & Spencer

Marks & Spencer
65% 61% 73% 79% 69%
Bronze

Halifax

Halifax
57% 57% 73% 79% 67%
Bronze

Tesco Bank

Tesco Bank
60% 53% 80% 76% 67%
Bronze

Santander

Santander
60% 56% 73% 76% 67%
Bronze

AA

AA
59% 58% 64% 86% 67%
Bronze

John Lewis

John Lewis
59% 60% 67% 79% 67%
Bronze

HSBC

HSBC
64% 61% 73% 65% 67%
Bronze

RAC

RAC
56% 52% 72% 75% 67%
Bronze

Age Partnership

Age Partnership
60% 59% 64% 73% 66%
Bronze

Sainsbury's

Sainsbury's
63% 59% 73% 67% 66%
Bronze

Urban Jungle

Urban Jungle
55% 46% 95% 72% 66%
Bronze

LV=

LV=
58% 53% 74% 78% 66%
Bronze

Admiral

Admiral
59% 54% 69% 80% 66%

Aviva

57% 55% 73% 76% 65%

Privilege

50% 44% 77% 80% 63%

Royal Bank of Scotland

46% 47% 77% 80% 63%

Swiftcover

57% 45% 61% 81% 62%

Post Office

60% 54% 63% 73% 62%

More Than

59% 50% 67% 74% 62%

Sheilas' Wheels

54% 47% 70% 76% 62%

AXA

56% 52% 61% 75% 62%

Swinton

50% 44% 69% 80% 62%

RIAS

58% 53% 63% 70% 61%

Bradford & Bingley

53% 54% 74% 62% 61%

Hastings Direct

55% 50% 64% 73% 60%

Quotemehappy

53% 41% 73% 75% 60%

First Direct

50% 53% 73% 66% 60%

One Call Insurance

50% 40% 87% 61% 60%

Dial Direct

54% 50% 74% 63% 60%

esure

54% 47% 70% 64% 59%

Ageas

46% 44% 63% 79% 58%

Homeprotect

45% 37% 61% 80% 56%

Policy Expert

51% 42% 62% 65% 55%

Budget

36% 28% 74% 68% 54%

More customer experience ratings