Mortgages

Start your search for good value mortgages by taking a look at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness score
Customer
trust score
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Coventry Building Society

Coventry Building Society
63% 57% 95% 79% 74%
Gold

Nationwide

Nationwide
67% 62% 79% 82% 73%
Gold

Chelsea Building Society

Chelsea Building Society
64% 61% 81% 77% 71%
Gold

First Direct

First Direct
73% 65% 78% 63% 70%
Silver

Principality Building Society

Principality Building Society
73% 63% 82% 54% 68%
Silver

Skipton Building Society

Skipton Building Society
62% 55% 80% 72% 67%
Silver

Halifax

Halifax
60% 56% 79% 69% 66%
Bronze

Yorkshire Building Society

Yorkshire Building Society
57% 56% 81% 67% 65%
Bronze

Lloyds Bank

Lloyds Bank
60% 59% 79% 60% 65%

Bank of Scotland

56% 53% 79% 64% 63%

Virgin Money

54% 52% 69% 75% 63%

Yorkshire Bank

64% 60% 70% 57% 63%

Santander

59% 53% 75% 58% 61%

AIB

47% 50% 73% 72% 61%

Barclays

60% 55% 62% 65% 60%

HSBC

56% 52% 78% 54% 60%

Leeds Building Society

58% 45% 77% 58% 60%

NatWest

57% 50% 74% 52% 58%

Royal Bank of Scotland

48% 46% 75% 60% 57%

Bank of Ireland (UK)

44% 45% 82% 58% 57%

TSB

53% 47% 70% 55% 56%

Bath Building Society

17% 26% 100% 80% 56%

Platform

32% 31% 60% 53% 44%

More customer experience ratings