Travel insurance

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Fairer Finance score

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold ribbon: first place

LV=

LV=
57% 52% 73% 73% 64%
Gold ribbon

Saga

Saga
63% 57% 81% 53% 64%
Gold ribbon

Churchill

Churchill
60% 56% 72% 59% 62%
Gold ribbon

Direct Line

Direct Line
61% 53% 72% 59% 61%
Gold ribbon

Marks & Spencer

Marks & Spencer
63% 55% 67% 56% 60%
Gold ribbon

Barclays

Barclays
56% 44% 81% 55% 59%
Gold ribbon

Sainsbury's

Sainsbury's
58% 45% 82% 50% 59%
Gold ribbon

esure

esure
48% 41% 82% 62% 58%
Gold ribbon

TSB

TSB
64% 52% 69% 47% 58%
Gold ribbon

Post Office

Post Office
61% 55% 68% 46% 58%
Gold ribbon

First Direct

First Direct
62% 55% 69% 43% 57%
Gold ribbon

More Than

More Than
57% 49% 69% 53% 57%
Gold ribbon

Tesco Bank

Tesco Bank
57% 53% 65% 54% 57%
Gold ribbon

AA

AA
50% 46% 81% 50% 57%
Gold ribbon

John Lewis

John Lewis
60% 59% 65% 42% 57%
Silver ribbon

Age UK

Age UK
59% 59% 65% 41% 56%
Silver ribbon

Thomson

Thomson
58% 40% 67% 60% 56%
Silver ribbon

Yorkshire Bank

Yorkshire Bank
56% 32% 74% 61% 56%
Bronze ribbon

Aviva

Aviva
60% 51% 69% 40% 55%
Bronze ribbon

Columbus Direct

Columbus Direct
52% 39% 68% 59% 55%

Atlas Direct

69% 50% 53% 45% 54%

HSBC

58% 47% 69% 42% 54%

AllClear

55% 42% 68% 51% 54%

Able2Travel

53% 52% 82% 29% 54%

Go Travel Insurance

49% 36% 81% 48% 54%

1Stop Travel Insurance

49% 36% 81% 48% 54%

Jet2.com

59% 49% 64% 42% 53%

50Plus Insurance

60% 54% 67% 32% 53%

Santander

52% 48% 68% 45% 53%

Cover For You

58% 36% 67% 52% 53%

Axa

53% 42% 67% 50% 53%

American Express

59% 52% 56% 43% 53%

Avanti Travel Insurance

52% 46% 68% 44% 52%

Thomas Cook

49% 43% 68% 49% 52%

Coverwise

58% 40% 67% 43% 52%

Zurich

44% 37% 77% 48% 52%

Boots

54% 48% 53% 48% 51%

Alpha Travel Insurance

58% 44% 53% 46% 50%

Flexicover

63% 49% 53% 36% 50%

Debenhams

50% 39% 64% 46% 50%

TravelInsurance.co.uk

60% 42% 55% 39% 49%

EHIC plus

51% 45% 55% 45% 49%

Admiral

49% 43% 55% 47% 49%

Holiday Extras

48% 34% 69% 43% 48%

InsureandGo

55% 37% 55% 47% 48%

Holidaysafe

58% 34% 53% 47% 48%

Asda Money

56% 42% 55% 38% 48%

Virgin Money

52% 40% 55% 44% 47%

Staysure.co.uk

53% 42% 53% 41% 47%

goodtogoinsurance.com

48% 30% 53% 58% 47%

24/7 Travel Insurance

43% 31% 77% 34% 47%

Top Dog Insurance

58% 41% 53% 35% 47%

Explorer Travel Insurance

56% 38% 53% 35% 45%

AnnualTravelInsurance.com

47% 32% 55% 42% 44%

Leisure Guard

46% 22% 64% 41% 43%

Insure For Travel

43% 18% 64% 45% 42%

Covered2Go

28% 18% 53% 51% 37%