Travel insurance

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Fairer Finance score

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold ribbon: first place

LV=

LV=
60% 52% 69% 79% 65%
Gold ribbon

Churchill

Churchill
62% 57% 69% 65% 63%
Gold ribbon

Saga

Saga
63% 55% 75% 56% 62%
Gold ribbon

Direct Line

Direct Line
60% 51% 69% 65% 61%
Gold ribbon

Marks & Spencer

Marks & Spencer
63% 55% 67% 60% 61%
Gold ribbon

First Direct

First Direct
62% 61% 69% 52% 61%
Gold ribbon

Post Office

Post Office
63% 56% 66% 53% 60%
Gold ribbon

John Lewis

John Lewis
66% 66% 62% 43% 59%
Gold ribbon

Avanti Travel Insurance

Avanti Travel Insurance
61% 51% 67% 54% 58%
Gold ribbon

More Than

More Than
57% 50% 67% 58% 58%
Gold ribbon

Sainsbury's

Sainsbury's
60% 43% 75% 53% 58%
Silver ribbon

HSBC

HSBC
59% 47% 69% 52% 57%
Silver ribbon

Thomson

Thomson
54% 40% 67% 66% 57%
Silver ribbon

Tesco Bank

Tesco Bank
59% 51% 62% 54% 57%
Silver ribbon

American Express

American Express
61% 54% 67% 44% 56%
Silver ribbon

Axa

Axa
54% 43% 67% 61% 56%
Silver ribbon

AA

AA
55% 47% 75% 44% 55%
Silver ribbon

Columbus Direct

Columbus Direct
52% 37% 66% 66% 55%
Silver ribbon

Barclays

Barclays
51% 40% 74% 56% 55%
Silver ribbon

Aviva

Aviva
58% 49% 69% 42% 55%
Bronze ribbon

esure

esure
50% 40% 76% 50% 54%
Bronze ribbon

Age UK

Age UK
58% 55% 62% 38% 53%
Bronze ribbon

Southdowns

Southdowns
64% 38% 67% 44% 53%
Bronze ribbon

EHIC plus

EHIC plus
61% 49% 54% 46% 53%

Able2Travel

51% 49% 75% 33% 52%

Coverwise

55% 38% 67% 48% 52%

Zurich

41% 36% 73% 57% 51%

Atlas Direct

64% 44% 48% 49% 51%

Cover For You

47% 28% 67% 63% 51%

1Stop Travel Insurance

50% 37% 75% 43% 51%

Debenhams

53% 41% 59% 51% 51%

Santander

49% 43% 64% 47% 50%

Admiral

52% 43% 54% 51% 50%

Jet2.com

57% 44% 59% 39% 49%

Virgin Money

54% 41% 54% 47% 49%

Flexicover

63% 46% 48% 36% 48%

InsureandGo

55% 34% 54% 49% 48%

Alpha Travel Insurance

56% 42% 48% 46% 48%

Staysure.co.uk

55% 42% 55% 40% 48%

TravelInsurance.co.uk

60% 38% 54% 39% 48%

24/7 Travel Insurance

50% 36% 73% 34% 48%

Go Travel Insurance

43% 28% 75% 46% 48%

Thomas Cook

40% 34% 66% 49% 47%

Holidaysafe

54% 35% 48% 49% 46%

Boots

51% 47% 48% 40% 46%

Asda Money

50% 37% 54% 42% 46%

50Plus Insurance

47% 37% 67% 32% 46%

goodtogoinsurance.com

44% 24% 48% 66% 45%

Explorer Travel Insurance

56% 39% 48% 35% 45%

Holiday Extras

46% 30% 67% 34% 44%

Top Dog Insurance

54% 36% 48% 38% 44%

AnnualTravelInsurance.com

45% 26% 54% 46% 43%

Leisure Guard

48% 20% 59% 40% 42%

Covered2Go

25% 20% 48% 45% 34%