All the latest insight and commentary from James Daley and the Fairer Finance team.

Blog

15 May 2014

Marks & Spencer Bank - take two

James Daley

M&S has launched a new current account with no monthly fee. Some may say it's proof that there's no appetite for fee-charging accounts. I'm not sure I agree.

Blog

14 May 2014

Why is protection insurance still so unpopular?

James Daley

The number of people complaining about trouble paying their mortgage is on the rise. But why do so few have any safety net built in?

Blog

12 May 2014

Where’s the interest rate on my statement?

James Daley

Many banks are still not showing the most important piece of information that customers need to see on their savings accounts statements: the interest rate.

Blog

9 May 2014

What would happen if the Co-op bank went bust?

James Daley

Barely a day goes by without more bad news emerging about the Co-op. But if the worst were to happen, it's unlikely to be as bad as people fear.

Blog

8 May 2014

Why Woodford is one in 2.3 million

James Daley

The vast majority of active fund managers fail to beat the benchmark. But Neil Woodford is a magician worth following.

Blog

6 May 2014

Do building society chief executives deserve big salaries?

James Daley

Building societies that over pay their chief executives will finder it harder to make the case that the customer always comes first

Blog

1 May 2014

Be careful who you trust

James Daley

High street brands that have branched out into financial services have tended to do well. But being good at selling lingerie or groceries doesn't necessarily make you qualified to sell insurance.

Blog

29 April 2014

Don’t mystery shop us, says Saga

James Daley

Saga's small print says that it doesn't permit mystery shopping on its website. What has it got to hide?

Blog

25 April 2014

Taking out a mortgage is still too much work

James Daley

Mortgage market reforms promise to make the process of taking out a mortgage even more long winded. It's time for the industry to invest in an application process fit for the 21st century.

Blog

24 April 2014

Should there be a charge for keeping the lights on?

James Daley

Working out what to include in the headline price is not always straightforward.