Blog

By Harry Ashton

Investment account fees are falling on average, but new regulation could mean that more change is on the way.

By Oliver Crawford

The FCA's new Consumer Duty should draw attention to the workings of the balance transfer credit card market, and may force providers to be clearer in their communication with customers.

By Gábor Csontos

To compete with insurance giants, smaller pet insurers look at tech and data solutions to turn profits in new ways. They often claim to provide fairer value, too. What do our ratings show?

By Robert Sheargold

The FCA's new Consumer Duty should focus the minds of over-50s insurers on how best to design their products to meet the needs of vulnerable customers.

By James Daley

The Consumer Duty has been billed by the FCA as a seismic change in the way they regulate. If you're not already discussing your response, why not?

By James Daley

The FCA has confirmed plans to launch a new Consumer Duty - forcing firms to deliver good outcomes for their customers. Here's what it means for financial services firms, and how to prove you're meeting the new requirements

By James Daley

The recent Community Access to Cash pilots have showed the potential of shared bank branches. But they are expensive, and are unlikely to appear on most UK high streets, in spite of their popularity

By James Daley

A new report lays bare the problem of the "poverty premium" in insurance - and points to similar penalties for minorities across the sector. It's time for some boundaries to be drawn in how insurers calculate prices

By James Daley

The FCA's decision to ban commission in the funeral plan market will reduce competition and hand an advantage to inferior over 50s plans.

By James Daley

Insurers will soon need to evidence that they are offering fair value every year. We've created a framework to help firms ensure it's more than just a box-ticking exercise.