All the latest insight and commentary from James Daley and the Fairer Finance team.
Blog
10 September 2020
How to put your prices up and make your customers happier
Blog
27 August 2020
Time for financial services CSR programmes to become more than PR
Blog
3 June 2020
FCA lets car insurers off the hook on lockdown refunds
Blog
12 May 2020
Life - but not as we know it
Blog
12 May 2020
Coronavirus: Treating customers fairly in a pandemic
Blog
12 May 2020
Are the FCA's new overdraft rules working?
Blog
12 May 2020
Hardwiring inclusivity into our document analysis and awards
Blog
7 May 2020
The coronavirus pandemic and travel insurance
Blog
15 April 2020
Spring 2020 Customer Experience Update
Blog
10 January 2020