Our blog: Bank accounts

Can Atom Bank live up to its own hype?

29 July 2015

Can Atom Bank live up to its own hype?

Atom Bank has an engaging website and is counting down to its launch later in the year. It makes bold promises about being different to other banks - but does it amount to any more than good marketing?

Are Apple and Google safer than the banks?

23 July 2015

Are Apple and Google safer than the banks?

New research from Which? has identified a security glitch with contactless cards. It's a gift for the likes of Apple and Google, which are setting themselves up as the trustworthy alternative to the UK's banks.

Culling of the consumer champions

17 July 2015

Culling of the consumer champions

The head of the Financial Conduct Authority has been sacked just days after Barclays' forward thinking CEO suffered the same fate. There's a power shift taking place in the world of banking.

Shareholders 1 Customers 0: back to business as usual at Barclays

8 July 2015

Shareholders 1 Customers 0: back to business as usual at Barclays

Antony Jenkins led a revolution within Barclays - unwinding a decade of malpractice and putting customers first again. His dismissal is yet another victory for shareholders over customers.

Is your money safe with Renault’s new bank?

16 June 2015

Is your money safe with Renault’s new bank?

Car maker Renault is the latest unexpected entrant to the UK savings industry. Its rates are attractive, but can you have confidence that your money will be secure?

Comparison sites must put customers first

11 June 2015

Comparison sites must put customers first

Dispatches embarrassed Confused.com into pulling down its savings account comparison tool. But there are plenty of other examples of profit being put before customer needs in the comparison site sector.

Could Lloyds chief be the next to have his bonus clawed back?

4 June 2015

Could Lloyds chief be the next to have his bonus clawed back?

Lloyds is to be fined over 100m for failings in its PPI complaints handling, just weeks after shareholders approved an 11m pay package for its CEO. Will he have to give his bonus back?

Has your bank been picking your pocket while you’re on your holidays?

2 June 2015

Has your bank been picking your pocket while you’re on your holidays?

Banks and credit card companies continue to charge far too much for using your plastic overseas. It's time for the regulator to get involved.

Banking challengers join forces

19 May 2015

Banking challengers join forces

Metrobank and Zopa have joined forces in their battle to challenge their bigger rivals. But can their combined might crack this sticky market?

PPI: the bad smell that won’t go away

14 April 2015

PPI: the bad smell that won’t go away

Clydesdale Bank has been fined for failing to deal with its PPI complaints fairly. It's the latest chapter in what has become a never-ending blight on the reputation of the financial services industry.