Our blog: Mortgages

Defining excellence in banking customer service

14 June 2019

Defining excellence in banking customer service

Measuring quality in banking is no mean feat, but our new report aims to do just that.

Why I won’t be adding my rent payments to my credit score

2 November 2018

Why I won’t be adding my rent payments to my credit score

Although I'd like to (and need to) add my monthly rent payments to my credit score, there's just one problem stopping me - trust.

Still no closer to clear mortgage comparison

25 November 2015

Still no closer to clear mortgage comparison

Which? & the CML have completed their work on simplifying mortgage charges. But they've not cracked the bigger problem of helping customers compare loans on a like for like basis.

Does our mortgage market work?

7 October 2015

Does our mortgage market work?

The regulator is considering whether it needs to launch a full blown inquiry into the state of competition in our mortgage market. We'd be in full support.

Who’s the fairest of them all in the savings and mortgage markets?

30 September 2015

Who’s the fairest of them all in the savings and mortgage markets?

Building societies sit at the top of Fairer Finance's new savings and mortgage tables. But a few banks make it into the top end of our new rankings as well.

The easy way to lose a few thousand pounds

19 March 2015

The easy way to lose a few thousand pounds

A lot of time and effort goes into saving a few pounds on household bills, but many families obliviously waste thousands on their mortgage. A review by Which? and the mortgage trade body should help reduce the number of costly mistakes.

Are mortgages designed to confuse customers?

3 November 2014

Are mortgages designed to confuse customers?

New Which? research shows that 97% of people can't pick the best deal when faced with a choice of mortgages. Do lenders make products more complex on purpose?