Blog – Page 37

The FCA's review into overdrafts has the chance to finally bring transparency to an area of the market that has been becoming more complex

The regulator's latest complaints data unfairly punishes larger companies who are doing a good job.

Comparison sites have helped drive down prices on credit and insurance. But they've also made it harder for companies to take the moral high ground.

With trust in banks and insurers at an all time low, financial advisers need to lead the way in rebuilding the industry's reputation. But the FCA's latest review shows that many IFAs are still part of the problem.

When Fairer Finance was deciding who to bank with, we looked no further than our own bank account tables. The best performing company that offers business banking was Metrobank.

The FCA has announced a competition review of the credit card market, which is certain to uncover some areas of market failure. It may be hard to fix them without pushing prices back up.

The Financial Ombudsman Service and the Financial Conduct Authority both publish complaints data. But good luck making any sense of it.

Fairer Finance's trust scores differ considerably from our happiness scores. So how can a customer be happy but not trust their bank?

A number of lesser known names can be found at the top of Fairer Finance's tables. Next time you switch, why not put your faith in a smaller brand, to help them provide a real challenge to big banks and insurers

The Financial Conduct Authority (FCA) has been hyperactive since its launch last year. But the narrative for companies is clear - if you've got any skeletons left in your closet, sort them out now or have them sorted out for you.

Santander's new ads declare that they are "Simple. Personal. Fair". Customers will be the judge of that, not the bank's advertising agency.

It's almost 10 years since Santander bought Abbey. This week, it is reported to be on the verge of receiving a 12.5m fine for giving poor investment advice. The latest in a string of bad news stories for the Spanish bank.