Blog – Page 5
All the latest insight and commentary from James Daley and the Fairer Finance team.
30th July 2024
Ensuring Compliance: Are Home Emergency Add-Ons Meeting Consumer Duty Standards?
Home emergency add-ons are struggling to meet the new FCA Consumer Duty standards. How can insurers address longstanding issues to meet this higher bar?
Read more
24th July 2024
The Evolving Funeral Plan Market: How Providers Can Improve Transparency
How have prepaid funeral providers' offerings and journeys changed in light of regulation and what more can be done to improve?
Read more
22nd July 2024
The Fairer Finance Trust in Banking Index - 2024
Trust has increased in banks over the last decade - which banks are most trusted and why?
Read more
17th July 2024
Home insurers make it hard work to become a part-time Airbnb host
Renting out your home on Airbnb could invalidate your home insurance
Read more
11th July 2024
Divide and conquer: How many products can you cover in a single Ts&Cs document?
You want to improve your Terms and Conditions (Ts&Cs)... but what if you have multiple different products to cover in the Ts&Cs?
Read more
28th June 2024
Santander starts to live up to its strapline
It's 10 years since Santander launched an ad campaign describing itself as "Simple, Personal, Fair". For a long time, it failed to live up to those values - but things look like they are changing
Read more
28th June 2024
Four ways to future-proof your credit card business
Read more
21st June 2024
The Rise of Essentials Car Insurance Policies
What can providers do to make the limitations of stripped-back car insurance policies comprehensible to customers?
Read more
31st May 2024
Who is confident managing money?
Our latest polling has some interesting results on which groups are more confident than others when it comes to money.
Read more
20th May 2024
Information foraging – navigating the digital jungle
Five tips for communicating with people who 'forage' for information
Read more
1st May 2024
How do private health insurers' hospital lists compare across the UK?
Our latest data on private medical insurers' hospital lists reveals interesting variation between regions.
Read more
28th March 2024
The Fairer Finance Trust in Insurance Index - Spring 2024
Trust in insurers has declined slightly, on average, between Autumn 2023 and Spring 2024. Rising premiums seem a likely cause.
Read more