Blog – Page 6
All the latest insight and commentary from James Daley and the Fairer Finance team.
28th June 2024
Santander starts to live up to its strapline
It's 10 years since Santander launched an ad campaign describing itself as "Simple, Personal, Fair". For a long time, it failed to live up to those values - but things look like they are changing
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28th June 2024
Four ways to future-proof your credit card business
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21st June 2024
The Rise of Essentials Car Insurance Policies
What can providers do to make the limitations of stripped-back car insurance policies comprehensible to customers?
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31st May 2024
Who is confident managing money?
Our latest polling has some interesting results on which groups are more confident than others when it comes to money.
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20th May 2024
Information foraging – navigating the digital jungle
Five tips for communicating with people who 'forage' for information
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1st May 2024
How do private health insurers' hospital lists compare across the UK?
Our latest data on private medical insurers' hospital lists reveals interesting variation between regions.
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28th March 2024
The Fairer Finance Trust in Insurance Index - Spring 2024
Trust in insurers has declined slightly, on average, between Autumn 2023 and Spring 2024. Rising premiums seem a likely cause.
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5th March 2024
Navigating Auto-renewals in Home Insurance: A Guide to Consumer-centric Practices
Are home insurance customers going through unnecessary hoops to opt out of auto-renewal? Here are my top tips for designing online renewals that are FCA complaint, using best UX practices.
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16th February 2024
Compliant FinProms: Five top tips
Financial Promotions are on the FCA's radar. So, how can firms keep their adverts appealing, but maintain compliance? Our five top tips are a good place to start...
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19th December 2023
How do investment platforms compare when it comes to offering and displaying the interest offered on cash balances?
The FCA has drawn attention to the issue of interest on cash balances held in investment accounts. Providers can do more to make this information easily available to customers.
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15th December 2023
How Trusted are Car Insurers?
The latest data from our Trust in Insurance Index reveals that trust in insurers has levelled off and shows signs of declining in the car insurance sector. This blog looks into why.
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15th November 2023
Our new private medical insurance product ratings
Private medical insurance (PMI) is growing in popularity. What marks out the top products?
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