Halifax is a large UK bank which is part of Lloyds Banking Group. The other banks in the group are Lloyds Bank, Bank of Scotland and Birmingham Midshires.
Halifax doesn’t just offer banking services, but also provides various insurance products. These are backed by several different underwriters.
Halifax is awarded a Gold Fairer Finance Ribbon for home insurance due to excellent complaints performance and outstanding transparency.
Its car insurance suffers from a fairly low trust and transparency scores, which along with a mediocre happiness rating leaves it towards the bottom of our rankings.
Halifax’s home insurance is underwritten by Lloyds Bank General Insurance, its travel insurance by AXA.
Its car insurance is arranged and administered by BISL Limited, which owns Budget Insurance and Dial Direct. Customers are passed on by BISL to one of a number of other insurers on its panel.