Privilege is a car and home insurance provider based in Bromley.
Privilege was established in 1994 and is known for its adverts featuring actress Joanna Lumley and footballer Ian Wright.
Privilege is underwritten by U K Insurance limited, which underwrites other brands such as Direct Line and Churchill.
We don't get paid for any links on our site.
| Customer happiness score | 58.2% |
|---|---|
| Customer trust score | 48.52% |
| Complaints performance | 77.05% |
| Transparency rating | 76.92% |
| Fairer Finance score Reviewed Autumn 2023 |
65% |
| Customer happiness score | 37.33% |
|---|---|
| Customer trust score | 45.33% |
| Complaints performance | 72.36% |
| Transparency rating | 62.34% |
| Fairer Finance score Reviewed Autumn 2023 |
54% |
| Customer happiness score | 49.84% |
|---|---|
| Customer trust score | 43.77% |
| Complaints performance | 77.05% |
| Transparency rating | 80.05% |
| Fairer Finance score Reviewed Autumn 2023 |
63% |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £1,000.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £115.00 |
| Cover limit for stolen keys i | £1,000.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | 5 years |
| Vandalism i |
| Courtesy car for duration of repair i | |
|---|---|
| Uninsured driver promise i | |
| Cover limit for lost keys i | £1,000.00 |
| 24hr helpline available i | |
| New car replacement i | |
| Courtesy car provided if stolen / total loss i | |
| Windscreen repair excess i | £25.00 |
| Windscreen replacement excess i | £115.00 |
| Cover limit for stolen keys i | £1,000.00 |
| Cover for replacing original audio/visual equipment i | Unlimited |
| Repairs guarantee (years) i | 5 years |
| Vandalism i |
| Cover limit for lost keys i | £1,000.00 |
|---|---|
| Courtesy car for duration of repair i | |
| Uninsured driver promise i | |
| Cover limit for Legal Liability Cover for property damage | £20,000,000.00 |
| Underwriter | U K Insurance Limited |
| Cover limit for stolen keys i | £1,000.00 |
| Storage after accident i | |
| Cover for replacing original audio/visual equipment i | Unlimited |
| New car replacement i | |
| Legal cover for manslaughter defence i | Unlimited |
| Vermin & insects i | |
| Misfuelling i | |
| Cancellation fee (within 14 days, box not installed) i | £0.00 |
| 24hr helpline available i | |
| Self-installed or engineer-installed box? i | Insurer's choice |
| Is device removal mandatory at the end of the contract? i | |
| Is there an excessive speeding restriction? | |
| Can your insurance be cancelled due to a poor driving score? | |
| Can premiums increase due to driving score? | On renewal |
| Curfew i | |
| Digital capability i | |
| Are children's car seats covered? | |
| Cover limit for personal belongings inside car | £250.00 |
| Cancellation fee (within 14 days) box installed i | £53.76 |
| Speed restrictions scenario i | Pass |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Home Security Cover i | |
|---|---|
| Home Emergency Cover limit i | £500.00 |
| Primary Heating System i | |
| Cover Type i | Add-On |
| Internal plumbing and drainage i | |
| Boiler breakdown cover i | |
| Pest infestation cover i | |
| Alternative Accommodation Cover i | £250.00 |
| Unoccupied period i | 60 |
| Annual boiler service i | |
| Internal gas supply pipe cover i | |
| Domestic Power supply covered? i | |
| Claims limit i | Unlimited |
| Alternative accommodation cover limit for buildings i | £50,000.00 |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £100.00 |
| Property owner liability i | £5,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £100,000.00 |
| Alternative accommodation cover limit for contents i | £30,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Cancellation fee after 14 days i | £24.64 |
| Liability to domestic employees i | £10,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Liability as a tenant i | £10,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Money in the home i | £500.00 |
| Visitor's possessions i | £1,000.00 |
| Office equipment i | £10,000.00 |
| Alternative accommodation cover limit for buildings i | £50,000.00 |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £100.00 |
| Property owner liability i | £5,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £100,000.00 |
| Alternative accommodation cover limit for contents i | £30,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Cancellation fee after 14 days i | £24.64 |
| Liability to domestic employees i | £10,000,000.00 |
| Trace and access i | £5,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Liability as a tenant i | £10,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Money in the home i | £500.00 |
| Visitor's possessions i | £1,000.00 |
| Office equipment i | £10,000.00 |
| Alternative accommodation cover limit for buildings i | £25,000.00 |
|---|---|
| Theft from outbuildings i | £1,000.00 |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £100.00 |
| Property owner liability i | £2,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £50,000.00 |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Cancellation fee after 14 days i | £24.64 |
| Liability to domestic employees i | £5,000,000.00 |
| Trace and access i | £1,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Liability as a tenant i | £5,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Money in the home i | £250.00 |
| Visitor's possessions i | £0.00 |
| Office equipment i | £0.00 |
| Alternative accommodation cover limit for buildings i | £25,000.00 |
|---|---|
| Theft from outbuildings i | £1,000.00 |
| Protection against inflation (Buildings) | |
| Matching sets (contents) i | |
| Contents compulsory excess i | £100.00 |
| Property owner liability i | £2,000,000.00 |
| Cancellation fee within 14 days i | £0.00 |
| Contents cover limit i | £50,000.00 |
| Alternative accommodation cover limit for contents i | £15,000.00 |
| Buildings cover limit i | £1,000,000.00 |
| Cancellation fee after 14 days i | £24.64 |
| Liability to domestic employees i | £5,000,000.00 |
| Trace and access i | £1,000.00 |
| Keys/locks if lost or stolen (Buildings) i | Sum insured |
| Liability as a tenant i | £5,000.00 |
| Replace belongings new for old i | |
| Flood excess i | £100.00 |
| Escape of water excess (minimum) i | £550.00 |
| Money in the home i | £250.00 |
| Visitor's possessions i | £0.00 |
| Office equipment i | £0.00 |
| Escape of water excess for buildings i | £550.00 |
|---|---|
| Matching sets (Buildings) i | |
| Frozen pipes i | |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Property owner liability i | £5,000,000.00 |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £24.64 |
| Amendment fee (telephone) i | £23.52 |
| Escape of water excess for buildings i | £550.00 |
|---|---|
| Matching sets (Buildings) i | |
| Frozen pipes i | |
| Underground pipes, cables and tanks i | Covered as standard |
| Selling your home i | |
| Emergency entries i | |
| Accidental damage to drains i | |
| Buildings compulsory excess i | £100.00 |
| Unoccupied period i | 60 days |
| Property owner liability i | £2,000,000.00 |
| Helpline i | |
| Cancellation fee after 14 days (buildings) i | £24.64 |
| Amendment fee (telephone) i | £23.52 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Cover for items away from home i | Covered as standard |
| Property owner liability i | £5,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £5,000.00 |
| Cover for items away from home i | Covered as standard |
| Property owner liability i | £5,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £1,000.00 |
| Cover for items away from home i | Optional |
| Property owner liability i | £2,000,000.00 |
| Matching sets (contents) i | |
|---|---|
| Theft from outbuildings i | £1,000.00 |
| Cover for items away from home i | Optional |
| Property owner liability i | £2,000,000.00 |