Top Dog Insurance
Top Dog is one of a number of brands owned by specialist travel insurance broker, Citybond Holdings.
As well as Top Dog, Citybond owns other brands, such as Flexicover and a division called Citybond Suretravel. Top Dog’s travel insurance is underwritten by Cigna Europe Insurance Company.
None of Citybond's brands perform particularly well in our customer happiness survey, and this isn’t helped by Top Dog’s performance in our customer trust ratings.
They use Spanish insurance firm MAPFRE to administer claims, and MAPFRE's complaints record is below average, resulting in Top Dog being placed near the bottom of our overall rankings.