Life insurance

Brand Claims
score

What does this mean? This score is the percentage of claims which are paid by this insurer.

Complaints
performance

What does this mean? This score shows how good a company is at handling complaints. A higher score means the company gets it right more often than its competitors.

Transparency
rating

What does this mean? This score shows how good a company is at telling you everything you need to know, in a language you can understand. A higher score means the company is more transparent than its competitors.

Fairer Finance score

Smart Insurance

99.59% 100% 59% 85%

Sunlife

99.59% 78% 72% 82%

Budget

99.59% 100% 48% 81%

Beagle Street

99.59% 100% 48% 81%

Direct Line

98.59% 100% 51% 79%

Scottish Widows

99.10% 84% 55% 77%

Sainsbury's

98.59% 84% 56% 75%

NFU Mutual

100.00% 67% 56% 74%

Barclays

98.96% 75% 57% 74%

Nationwide

98.59% 84% 51% 74%

Legal & General

98.59% 84% 51% 74%

AA

98.59% 84% 49% 73%

LV=

97.50% 69% 74% 73%

Royal London

97.28% 76% 66% 72%

Post Office

97.91% 76% 53% 69%

Aviva

98.96% 75% 43% 69%

Zurich

97.00% 79% 58% 69%

Santander

98.96% 75% 42% 69%

Vitality Life

98.81% 70% 47% 68%

Aegon

97.68% 72% 39% 62%

AIG Life

92.24% 73% 56% 51%