Travel insurance

Brand Customer
happiness

What does this mean? This score shows how happy a company's customers are with it. A higher score means a company has happier customers than most of its competitors.

Customer
trust

What does this mean? This score shows how much trust customers place in a brand. A higher score means more customers trust the brand than others in this sector.

Complaints
performance

What does this mean? This score shows how good a company is at handling complaints. A higher score means the company gets it right more often than its competitors.

Transparency
rating

What does this mean? This score shows how good a company is at telling you everything you need to know, in a language you can understand. A higher score means the company is more transparent than its competitors.

Fairer Finance score

LV=

60% 52% 69% 79% 65%

Churchill

62% 57% 69% 65% 63%

Saga

63% 55% 75% 56% 62%

Direct Line

60% 51% 69% 65% 61%

Marks & Spencer

63% 55% 67% 60% 61%

First Direct

62% 61% 69% 52% 61%

Post Office

63% 56% 66% 53% 60%

John Lewis

66% 66% 62% 43% 59%

Avanti Travel Insurance

61% 51% 67% 54% 58%

More Than

57% 50% 67% 58% 58%

Sainsbury's

60% 43% 75% 53% 58%

HSBC

59% 47% 69% 52% 57%

Thomson

54% 40% 67% 66% 57%

Tesco Bank

59% 51% 62% 54% 57%

American Express

61% 54% 67% 44% 56%

Axa

54% 43% 67% 61% 56%

AA

55% 47% 75% 44% 55%

Columbus Direct

52% 37% 66% 66% 55%

Barclays

51% 40% 74% 56% 55%

Aviva

58% 49% 69% 42% 55%

esure

50% 40% 76% 50% 54%

Age UK

58% 55% 62% 38% 53%

Southdowns

64% 38% 67% 44% 53%

EHIC plus

61% 49% 54% 46% 53%

Able2Travel

51% 49% 75% 33% 52%

Coverwise

55% 38% 67% 48% 52%

Zurich

41% 36% 73% 57% 51%

Atlas Direct

64% 44% 48% 49% 51%

Cover For You

47% 28% 67% 63% 51%

1Stop Travel Insurance

50% 37% 75% 43% 51%

Debenhams

53% 41% 59% 51% 51%

Santander

49% 43% 64% 47% 50%

Admiral

52% 43% 54% 51% 50%

Jet2.com

57% 44% 59% 39% 49%

Virgin Money

54% 41% 54% 47% 49%

Flexicover

63% 46% 48% 36% 48%

InsureandGo

55% 34% 54% 49% 48%

Alpha Travel Insurance

56% 42% 48% 46% 48%

Staysure.co.uk

55% 42% 55% 40% 48%

TravelInsurance.co.uk

60% 38% 54% 39% 48%

24/7 Travel Insurance

50% 36% 73% 34% 48%

Go Travel Insurance

43% 28% 75% 46% 48%

Holidaysafe

54% 35% 67% 34% 47%

Thomas Cook

40% 34% 66% 49% 47%

Boots

51% 47% 48% 40% 46%

Asda Money

50% 37% 54% 42% 46%

50Plus Insurance

47% 37% 67% 32% 46%

goodtogoinsurance.com

44% 24% 48% 66% 45%

Explorer Travel Insurance

56% 39% 48% 35% 45%

Top Dog Insurance

54% 36% 48% 38% 44%

Holiday Extras

46% 30% 48% 49% 43%

AnnualTravelInsurance.com

45% 26% 54% 46% 43%

Leisure Guard

48% 20% 59% 40% 42%

Covered2Go

25% 20% 48% 45% 34%