Age UK

Age UK is a charity which provides a number of support services to help the elderly. It also offers a range of financial products.

Age UK's financial products include insurance covers underwritten by the Belgian insurer Ageas. We use Ageas' complaints score for Age UK as they handle their complaints. Because of Age UK's focus on helping older people, you must be over 50 to apply for them.

Although they are a charity, this doesn't mean they'll always offer the cheapest or most suitable insurance for you.

Age UK
Gold ribbon: first place

Car insurance

Ranked 4th of 52 providers reviewed.

Customer happiness 63%
Customer trust 52%
Complaints performance 68%
Transparency rating 65%
Fairer Finance score
Reviewed Spring 2018
62%
Gold ribbon: first place

Home insurance

Ranked 9th of 47 providers reviewed.

Customer happiness 60%
Customer trust 55%
Complaints performance 68%
Transparency rating 61%
Fairer Finance score
Reviewed Spring 2018
61%
Gold ribbon: first place

Travel insurance

Ranked 8th of 56 providers reviewed.

Customer happiness 59%
Customer trust 60%
Complaints performance 68%
Transparency rating 44%
Fairer Finance score
Reviewed Spring 2018
58%

Car insurance

Age UK

Car Insurance

4 stars
Courtesy car for duration of repair i
Cover for keys/locks if lost i £500
Uninsured driver promise i
24hr helpline available i
Cover for keys/locks if stolen i £500
Cover for replacing original audio/visual equipment i Unlimited
Repairs guarantee (years) i 3
Windscreen repair excess i £0
Windscreen replacement excess i £50

Funeral plans

Age UK

Ivy (Burial)

4 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i £1,220
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Wood effect
What index is the disbursement linked to? i RPI

Age UK

Holly (Burial)

4 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i £1,220
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Quality wood effect
What index is the disbursement linked to? i RPI

Age UK

Rowan (Burial)

4 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i £1,220
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Quality wood veneer
What index is the disbursement linked to? i RPI

Age UK

Ivy (Cremation)

4 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i Guaranteed
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Wood effect
What index is the disbursement linked to? i Guaranteed

Age UK

Holly (Cremation)

4 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i Guaranteed
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Quality wood effect
What index is the disbursement linked to? i Guaranteed

Age UK

Rowan (Cremation)

4 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i Guaranteed
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Quality wood veneer
What index is the disbursement linked to? i Guaranteed

Age UK

Basic (Burial)

2 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i £1,220
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Basic
What index is the disbursement linked to? i RPI

Age UK

Basic (Cremation)

2 stars
Cancellation fee i £0
Disbursement (3rd party costs) allowance i Guaranteed
FPA-registered provider? i
Transfer radius i 50
Cooling off period (days) i 30
Is a hearse included? i
Quality of coffin i Basic
What index is the disbursement linked to? i Guaranteed

Home insurance

Age UK

Home Insurance

5 stars
Escape of water excess i £245
Matching sets i 50%
Theft from outbuildings i Sum insured
24hr helpline i
Alternative accommodation i 20% of sum insured
Cover for keys/locks if lost i Sum insured
Money in the home i £500
New for old i

Buildings insurance

Age UK

Home Insurance

5 stars
Cover for keys/locks if lost i Sum insured
Matching sets i 50%
Trace & access i Sum insured
24hr helpline i
Alternative accommodation cover limit i 20% of sum insured
Compulsory excess i £45
Cover for keys/locks if stolen i Sum insured
Escape of water excess i £245
Property owner liability i £2,000,000

Contents insurance

Age UK

Home Insurance

5 stars
Cover for keys/locks if lost i Sum insured
Matching sets i 50%
Theft from outbuildings i Sum insured
24hr helpline i
Alternative accomodation i 20% of sum insured
Cover for keys/locks if stolen i Sum insured
Cycles included whilst in the home i Part of sum insured
Money in the home i £500
New for old i

Travel insurance

Annual multi-trip insurance

Age UK

Annual Multi-Trip

5 stars
Cancelling before travel i £5,000
Medical excess i £75
Personal possessions & baggage - damaged, lost or stolen i £2,500
Abandoning your trip i £5,000
Combined passport & travel i £1,250
Cutting trip short/curtailment i £5,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Max trip duration i 31 days

Single trip insurance

Age UK

Single Trip

5 stars
Cancelling before travel i £5,000
Medical excess i £75
Personal possessions and baggage - damaged, lost or stolen i £2,500
Abandoning your trip i £5,000
Combined passport & travel i £1,250
Cutting trip short/curtailment i £5,000
Emergency medical cover and repatriation i £10,000,000
Lost or stolen cash i £300
Missed departure i £1,000

Travel insurance add-ons

Winter sports add-on

Age UK

Travel insurance

2 stars
Hiring replacement winter sports equipment i £300
Single item limit for owned equipment i £600
Ski equipment owned i £600
Avalanche closure i £300
Piste closure i £300
Single item limit for hired equipment i £150
Ski equipment hired i £150
Ski equipment owned excess i £50
Unused ski pass due to illness or injury i £300