Bank of Scotland

Bank of Scotland is one of the oldest banks in the UK, with a history dating back to 1695. It has been a subsidiary of Lloyds Banking Group since 2009. 

Lloyds Banking Group is listed on the London Stock Exchange and is a member of the FTSE 100.

As well as the Lloyds and Bank of Scotland brands, the group also owns Halifax, MBNA, Scottish Widows and Birmingham Midshires.

Bank of Scotland offers a comprehensive range of banking and insurance products. You can open a current account or savings account and take out a mortgage or personal loan. It also offers credit cards and several insurance products. 

Bank of Scotland
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Gold ribbon: first place

Bank accounts

Ranked 8th of 31 providers reviewed.

Customer happiness 63.42%
Customer trust 61.95%
Complaints performance 71.47%
Transparency rating 75.13%
Fairer Finance score
Reviewed Spring 2023
68%
Gold ribbon: first place

Breakdown Cover

Ranked 12th of 27 providers reviewed.

Customer happiness 51.69%
Customer trust 61.24%
Complaints performance 70.35%
Transparency rating 71.55%
Fairer Finance score
Reviewed Spring 2023
64%
Gold ribbon: first place

Car insurance

Ranked 7th of 53 providers reviewed.

Customer happiness 70.4%
Customer trust 70.15%
Complaints performance 75.28%
Transparency rating 70.34%
Fairer Finance score
Reviewed Spring 2023
72%
Gold ribbon: first place

Credit cards

Ranked 2nd of 31 providers reviewed.

Customer happiness 60.75%
Customer trust 62.86%
Complaints performance 71.77%
Transparency rating 75.02%
Fairer Finance score
Reviewed Spring 2023
68%

Home Emergency Cover

Ranked 18th of 28 providers reviewed.

Customer happiness 41.24%
Customer trust 55.84%
Complaints performance 78.69%
Transparency rating 76.34%
Fairer Finance score
Reviewed Spring 2023
63%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 7th of 48 providers reviewed.

Customer happiness 68.17%
Customer trust 62.5%
Complaints performance 72.97%
Transparency rating 76.95%
Fairer Finance score
Reviewed Spring 2023
70%
Gold ribbon: first place

Investing and pensions

Ranked 1st of 24 providers reviewed.

Customer happiness 65.38%
Customer trust 63.46%
Complaints performance 88.56%
Transparency rating 80.41%
Fairer Finance score
Reviewed Spring 2023
74%

Mortgages

Ranked 11th of 23 providers reviewed.

Customer happiness 59.01%
Customer trust 59.01%
Complaints performance 78.47%
Transparency rating 54.92%
Fairer Finance score
Reviewed Spring 2023
63%
Gold ribbon: first place

Personal loans

Ranked 9th of 26 providers reviewed.

Customer happiness 54.21%
Customer trust 57.63%
Complaints performance 71.47%
Transparency rating 71.04%
Fairer Finance score
Reviewed Spring 2023
64%
Gold ribbon: first place

Savings Accounts

Ranked 20th of 53 providers reviewed.

Customer happiness 57.14%
Customer trust 63.58%
Complaints performance 71.47%
Transparency rating 76.27%
Fairer Finance score
Reviewed Spring 2023
67%

Bank accounts

Basic bank accounts

Bank of Scotland

Basic Account

4 stars
Cash withdrawal fee in UK (own bank) i £0.00
Annual fee i £0.00
Part of FSCS i
Faster Payment limit i £50,000.00
Maximum cash machine withdrawal per day i £500.00
Can you use your card to pay for items overseas? i

Current accounts

Bank of Scotland

Classic Account

3 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Bank of Scotland

Classic Account with Vantage

3 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

Bank of Scotland

Basic Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Silver Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Silver Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Student Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Basic Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Classic Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Platinum Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Platinum Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Graduate Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Graduate Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Student Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Bank of Scotland

Classic Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Overdrafts

Bank of Scotland

Platinum Account

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Bank of Scotland

Platinum Account with vantage

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Bank of Scotland

Silver Account

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Bank of Scotland

Silver Account with vantage

2 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £50.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Bank of Scotland

Classic Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Bank of Scotland

Classic Account with Vantage

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Premium bank accounts

Bank of Scotland

Silver Account

4 stars
Add-ons, cashback and rewards i European and UK family travel insurance from AWP Assistance UK Ltd, AA Breakdown Family Cover and Mobile Phone Insurance.
Part of FSCS or international equivalent i

Bank of Scotland

Silver Account with vantage

4 stars
Add-ons, cashback and rewards i European and UK Family Travel Insurance from AWP Assistance UK Ltd, AA family breakdown cover (UK), mobile phone insurance from LSG
Part of FSCS or international equivalent i

Bank of Scotland

Platinum Account with vantage

4 stars
Add-ons, cashback and rewards i Worldwide AWP Assistance UK travel insurance (including winter sports) for holder & family, AA family breakdown cover (UK), mobile phone insurance from LSG
Part of FSCS or international equivalent i

Bank of Scotland

Platinum Account

3 stars
Add-ons, cashback and rewards i Worldwide AWP Assistance UK travel insurance (including winter sports) for holder & family, AA family breakdown cover (UK), mobile phone insurance from LSG
Part of FSCS or international equivalent i

Student bank accounts

Bank of Scotland

Graduate Account

4 stars
Arranged overdraft limit i £2,000.00
Tiered repayment of overdraft i
Switching / sign up incentive i

Bank of Scotland

Student Account

4 stars
Arranged overdraft limit i £2,000.00
Tiered repayment of overdraft i
Switching / sign up incentive i

Breakdown Cover

UK Breakdown Cover

Bank of Scotland

Roadside, Recovery & At Home Breakdown Cover

2 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 0
Emergency Overnight Accommodation i
Available to purchase alone?

Bank of Scotland

Roadside Breakdown Cover

1 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 0
Emergency Overnight Accommodation i
Available to purchase alone?

Bank of Scotland

Roadside & Recovery Breakdown Cover

1 stars
Roadside recovery
Home Start i
Nationwide recovery
Maximum call outs per year Unlimited
Replacement Hire Car i
Will they recover your car in cases of misfuelling? i
Will you be recovered if you run out of fuel?
Will they attend to assist with a flat battery? i
Will they attend to assist with a flat tyre? i
Will they attend if keys are locked in the vehicle?
Will they attend/cover if keys are lost/broken/stolen?
Compulsory call out excess £0.00
Cancellation window (days) 14
Pro rata refund
Will they drain wrong fuel and replace in cases of misfuelling? i
Number of passengers permitted for onward travel as standard in the UK i 0
Emergency Overnight Accommodation i
Available to purchase alone?

Business Credit Cards

Everyday Business Credit Cards

Bank of Scotland

Business Credit Card Mastercard

1 stars
Representative APR i 22.4%
Annual fee in first year i £32.00
Using card in Europe charge i 2.95%
Using card worldwide charge i 2.95%

Foreign Use Business Credit Cards

Bank of Scotland

Business Credit Card Mastercard

3 stars
Using card in Europe charge i 2.95%
Using card worldwide charge i 2.95%
Annual fee in first year i £32.00
Representative APR i 22.4%
Rewards i

Car insurance

Bank of Scotland

Car Insurance (with guaranteed replacement car, keycare and RAC Breakdown)

3 stars
Cover limit for lost keys i £1,000.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £25.00
Windscreen replacement excess i £75.00
Repairs guarantee (years) i 3 years
New car replacement i
Cover limit for stolen keys i £1,000.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Bank of Scotland

Car Insurance

2 stars
Cover limit for lost keys i £0.00
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
Windscreen repair excess i £25.00
Windscreen replacement excess i £100.00
Repairs guarantee (years) i 3 years
New car replacement i
Cover limit for stolen keys i £500.00
24hr helpline available i
Courtesy car provided if stolen / total loss i
Vandalism i

Credit cards

0% balance transfer credit cards

Bank of Scotland

Low Fee 0% Balance Transfer

3 stars
Duration of 0% balance transfer offer period i 22 or 14 months
Balance transfer fee during promotional period i 1.99% or 3.49%
Representative APR i 22.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3.49%
Representative balance transfer rate i 1.736%
Risk based? i

Bank of Scotland

0% Purchase and Balance Transfer

3 stars
Duration of 0% balance transfer offer period i 17 or 12 months
Balance transfer fee during promotional period i 2.99% or 3.49%
Representative APR i 22.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 3.49%
Representative balance transfer rate i 1.736%
Risk based? i

0% purchase credit cards

Bank of Scotland

0% Purchase and Balance Transfer

4 stars
Duration of purchases offer period i 17 or 12 months
Representative APR i 22.9%
Highest APR i 28.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.736%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Bank of Scotland

Low Fee 0% Balance Transfer

3 stars
Duration of purchases offer period i 6 months
Representative APR i 22.9%
Highest APR i 28.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.736%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Foreign use credit cards

Bank of Scotland

Low Fee 0% Balance Transfer

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Representative APR i 22.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.736%

Bank of Scotland

0% Purchase and Balance Transfer

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Representative APR i 22.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.736%

Bank of Scotland

Bank of Scotland Credit Card

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 5%
Representative APR i 10.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 0.869%

Low rate credit cards

Bank of Scotland

Bank of Scotland Credit Card

3 stars
Representative APR i 10.9%
Highest APR i 17.9%
Representative purchase rate i 0.869%
Risk based? i
Representative balance transfer rate i 0.869%
Representative money transfer rate i 0.869%

Money transfer credit cards

Bank of Scotland

Low Fee 0% Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 22.9%
Risk based? i
Representative cash transaction interest rate i 1.736%

Bank of Scotland

0% Purchase and Balance Transfer

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 22.9%
Risk based? i
Representative cash transaction interest rate i 1.736%

Bank of Scotland

Bank of Scotland Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 10.9%
Risk based? i
Representative cash transaction interest rate i 0.869%

Home Emergency Cover

Bank of Scotland

Home Emergency Cover (Select)

4 stars
Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i Covered under the home insurance policy
Cover Type i Add-On
Home Emergency Cover limit i £1,000.00
Minimum Excess i £0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i No Exclusion
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i No Exclusion
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i £500.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i £500.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i £500.00
Domestic Power supply covered? i
Roof damage i Covered under the home emergency policy
Pest infestation cover i
Underwriter i AWP P&C SA
Maximum Excess i £0.00
Alternative Accommodation Cover i £250.00
24/7 Claims Helpline i
Unoccupied period i 60

Home insurance (building and contents)

Bank of Scotland

Bank of Scotland Insurance Bronze

4 stars
Alternative accommodation cover limit for buildings i £100,000.00
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £25,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i Sum insured
Keys/locks if lost or stolen (Buildings) i Sum Insured
Money in the home i £500.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £10,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i Unlimited
Contents cover limit i £50,000.00
Underwriter Lloyds bank
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i £0.00
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline Home Emergency Only
Cancellation fee before 14 days £0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection £1,000.00
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £2,500.00
Visitor's possessions Sum Insured
Out in open cover
Frozen Food Cover £500.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i Sum Insured
Credit cards i £0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £0.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit Not Offered
Special events (weddings and civil ceremonies) - days Not Offered
Special events (births) - limit Not Offered
Special events (births) - days Not Offered
Special events (anniversaries and birthdays) - limit Not Offered
Special events (anniversaries and birthdays) - days Not Offered
Special events (religious events) - limit Not Offered
Special events (religious events) - days Not Offered
Cover for home emergency i
Cover for legal protection/expenses i Not Offered
Cover for items away from home? i Not Offered
Personal possessions cover whilst living in a nursing home or residential care setting i £0.00
Medical equipment loan i £0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined

Bank of Scotland

Bank of Scotland Insurance Silver

4 stars
Alternative accommodation cover limit for buildings i £100,000.00
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £25,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i Sum insured
Keys/locks if lost or stolen (Buildings) i Sum Insured
Money in the home i £500.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £10,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i Unlimited
Contents cover limit i £100,000.00
Underwriter Lloyds bank
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i £0.00
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline Home Emergency Only
Cancellation fee before 14 days £0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection £1,000.00
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £2,500.00
Visitor's possessions Sum Insured
Out in open cover
Frozen Food Cover £500.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i Sum Insured
Credit cards i £0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £0.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit Not Offered
Special events (weddings and civil ceremonies) - days Not Offered
Special events (births) - limit Not Offered
Special events (births) - days Not Offered
Special events (anniversaries and birthdays) - limit Not Offered
Special events (anniversaries and birthdays) - days Not Offered
Special events (religious events) - limit Not Offered
Special events (religious events) - days Not Offered
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i £0.00
Medical equipment loan i £0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined

Bank of Scotland

Bank of Scotland Insurance Gold

4 stars
Alternative accommodation cover limit for buildings i £100,000.00
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Theft from outbuildings cover limit i £5,000.00
Escape of water excess i £500.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i £25,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i Sum insured
Keys/locks if lost or stolen (Buildings) i Sum Insured
Money in the home i £500.00
Replace belongings new for old i
Trace and access i £5,000.00
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Escape of water (plus compulsory excess) i £500.00
Compulsory excess (contents) i £100.00
Additional flood excess i £0.00
Standard excess for subsidence claims £1,000.00
Liability as a tenant i £10,000.00
Liability to domestic employees i £10,000,000.00
Property owner liability i £2,000,000.00
Buildings cover limit i Unlimited
Contents cover limit i £250,000.00
Underwriter Lloyds bank
24hr helpline i
Unoccupied period i 60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i £0.00
Cancellation fee after 14 days i £0.00
Protected no claims discount option
24-hour claims helpline Home Emergency Only
Cancellation fee before 14 days £0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection £1,000.00
Blocked drains i
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents £2,500.00
Visitor's possessions Sum Insured
Out in open cover
Frozen Food Cover £500.00
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i Sum Insured
Credit cards i £0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment £0.00
Household removals
Student's belongings i
Shopping in transit i £0.00
Cover Away from Home offered for: Electronics Optional
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional
Special events (weddings and civil ceremonies) - limit Not Offered
Special events (weddings and civil ceremonies) - days Not Offered
Special events (births) - limit Not Offered
Special events (births) - days Not Offered
Special events (anniversaries and birthdays) - limit Not Offered
Special events (anniversaries and birthdays) - days Not Offered
Special events (religious events) - limit Not Offered
Special events (religious events) - days Not Offered
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i £0.00
Medical equipment loan i £0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined

Buildings insurance

Bank of Scotland

Bank of Scotland Insurance Bronze

3 stars
Trace and access i £5,000.00
Keys/locks if lost or stolen (buildings) i Sum Insured
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Alternative accommodation cover limit for buildings i £100,000.00
Blocked drains i
Fire, smoke, explosion, lightning, or earthquake i
Cover for collision and falling objects (including trees, animals, satellite, vehicle) i
Civil riot or commotion i
Cover for malicious damage
Theft of attempted theft Sum Insured
Cover for storm and flood
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined
Escape of water (plus compulsory excess) i £500.00
Buildings compulsory excess i £100.00
Escape of water excess i £500.00
Flood excess i £100.00
Unoccupied period i 60
24hr helpline i
Repairs guarentee i
Cancellation fee after 14 days i £0.00
Amendment fee (telephone) i £0.00
Property owner liability i £2,000,000.00

Bank of Scotland

Bank of Scotland Insurance Silver

3 stars
Trace and access i £5,000.00
Keys/locks if lost or stolen (buildings) i Sum Insured
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Alternative accommodation cover limit for buildings i £100,000.00
Blocked drains i
Fire, smoke, explosion, lightning, or earthquake i
Cover for collision and falling objects (including trees, animals, satellite, vehicle) i
Civil riot or commotion i
Cover for malicious damage
Theft of attempted theft Sum Insured
Cover for storm and flood
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined
Escape of water (plus compulsory excess) i £500.00
Buildings compulsory excess i £100.00
Escape of water excess i £500.00
Flood excess i £100.00
Unoccupied period i 60
24hr helpline i
Repairs guarentee i
Cancellation fee after 14 days i £0.00
Amendment fee (telephone) i £0.00
Property owner liability i £2,000,000.00

Bank of Scotland

Bank of Scotland Insurance Gold

3 stars
Trace and access i £5,000.00
Keys/locks if lost or stolen (buildings) i Sum Insured
Matching sets (Buildings) i 50% of the cost of replacing the undamaged parts
Alternative accommodation cover limit for buildings i £100,000.00
Blocked drains i
Fire, smoke, explosion, lightning, or earthquake i
Cover for collision and falling objects (including trees, animals, satellite, vehicle) i
Civil riot or commotion i
Cover for malicious damage
Theft of attempted theft Sum Insured
Cover for storm and flood
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined
Escape of water (plus compulsory excess) i £500.00
Buildings compulsory excess i £100.00
Escape of water excess i £500.00
Flood excess i £100.00
Unoccupied period i 60
24hr helpline i
Repairs guarentee i
Cancellation fee after 14 days i £0.00
Amendment fee (telephone) i £0.00
Property owner liability i £2,000,000.00

Contents insurance

Bank of Scotland

Bank of Scotland Insurance Bronze

4 stars
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Cover for keys if lost or stolen (contents) i Sum insured
Theft from outbuildings cover limit i £5,000.00
Credit cards i £0.00
Amendment fee (telephone) i £0.00
Cycles included whilst in the home i
Replace belongings new for old i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (including animals, trees, satellites, and moving vehicles) i
Escape of water or oil from heating systems covered? i
Escape water or oil from appliances i
Storm and flood i
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined
Contents cover limit i £50,000.00
Music, film, or electronic downloads i
Documents i £2,500.00
Frozen Food Cover i £500.00
Business equipment i 0
Tenants improvements i
Items covered whilst you are living in a nursing home, residential care?
Medical equipment loan?
Cover for employee's contents i
Household removals
Student's belongings
Shopping in transit 0
Visitor's possessions i Sum Insured
Temporary freezer storage
Money in the home i £500.00
Theft from bogus officials
Garden plants
Garden protection 1,000.00
Out in open cover
Alternative accommodation cover limit for contents i £25,000.00
Storage fees (alternative accommodation) i
Cover for pets? i
Compulsory excess (contents) i £100.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £10,000.00
Property owner liability i £2,000,000.00
Personal assault (death benefit) i
Cancellation fee before 14 days £0.00
24-hour claims helpline Home Emergency Only
Jury service
24hr helpline i
Protection against inflation i
Underwriter Lloyds bank
Unoccupied period i 60
Protected no claims discount option
Repairs guarantee
Cancellation fee after 14 days i £0.00
Wedding and civil ceremonies - limits/days Cover Limit: Not Offered / Day limit: Not Offered
Births - limit/days Cover Limit: Not Offered / Day limit: Not Offered
Anniversaries - Limits/days Cover Limit: Not Offered / Day limit: Not Offered
Religious events -Limits/days Cover Limit: Not Offered / Day limit: Not Offered
Dual contents i
Cover away from home offered for:electronics
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional

Bank of Scotland

Bank of Scotland Insurance Silver

4 stars
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Cover for keys if lost or stolen (contents) i Sum insured
Theft from outbuildings cover limit i £5,000.00
Credit cards i £0.00
Amendment fee (telephone) i £0.00
Cycles included whilst in the home i
Replace belongings new for old i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (including animals, trees, satellites, and moving vehicles) i
Escape of water or oil from heating systems covered? i
Escape water or oil from appliances i
Storm and flood i
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined
Contents cover limit i £100,000.00
Music, film, or electronic downloads i
Documents i £2,500.00
Frozen Food Cover i £500.00
Business equipment i 0
Tenants improvements i
Items covered whilst you are living in a nursing home, residential care?
Medical equipment loan?
Cover for employee's contents i
Household removals
Student's belongings
Shopping in transit 0
Visitor's possessions i Sum Insured
Temporary freezer storage
Money in the home i £500.00
Theft from bogus officials
Garden plants
Garden protection 1,000.00
Out in open cover
Alternative accommodation cover limit for contents i £25,000.00
Storage fees (alternative accommodation) i
Cover for pets? i
Compulsory excess (contents) i £100.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £10,000.00
Property owner liability i £2,000,000.00
Personal assault (death benefit) i
Cancellation fee before 14 days £0.00
24-hour claims helpline Home Emergency Only
Jury service
24hr helpline i
Protection against inflation i
Underwriter Lloyds bank
Unoccupied period i 60
Protected no claims discount option
Repairs guarantee
Cancellation fee after 14 days i £0.00
Wedding and civil ceremonies - limits/days Cover Limit: Not Offered / Day limit: Not Offered
Births - limit/days Cover Limit: Not Offered / Day limit: Not Offered
Anniversaries - Limits/days Cover Limit: Not Offered / Day limit: Not Offered
Religious events -Limits/days Cover Limit: Not Offered / Day limit: Not Offered
Dual contents i
Cover away from home offered for:electronics
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional

Bank of Scotland

Bank of Scotland Insurance Gold

4 stars
Matching sets (contents) i 50% of the cost of replacing the undamaged parts
Cover for keys if lost or stolen (contents) i Sum insured
Theft from outbuildings cover limit i £5,000.00
Credit cards i £0.00
Amendment fee (telephone) i £0.00
Cycles included whilst in the home i
Replace belongings new for old i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (including animals, trees, satellites, and moving vehicles) i
Escape of water or oil from heating systems covered? i
Escape water or oil from appliances i
Storm and flood i
Snow depth (cm) i Not Defined
Rainfall (mm) i Not Defined
Windspeed (mph) i Not Defined
Contents cover limit i £250,000.00
Music, film, or electronic downloads i
Documents i £2,500.00
Frozen Food Cover i £500.00
Business equipment i 0
Tenants improvements i
Items covered whilst you are living in a nursing home, residential care?
Medical equipment loan?
Cover for employee's contents i
Household removals
Student's belongings
Shopping in transit 0
Visitor's possessions i Sum Insured
Temporary freezer storage
Money in the home i £500.00
Theft from bogus officials
Garden plants
Garden protection 1,000.00
Out in open cover
Alternative accommodation cover limit for contents i £25,000.00
Storage fees (alternative accommodation) i
Cover for pets? i
Compulsory excess (contents) i £100.00
Liability to domestic employees i £10,000,000.00
Liability as a tenant i £10,000.00
Property owner liability i £2,000,000.00
Personal assault (death benefit) i
Cancellation fee before 14 days £0.00
24-hour claims helpline Home Emergency Only
Jury service
24hr helpline i
Protection against inflation i
Underwriter Lloyds bank
Unoccupied period i 60
Protected no claims discount option
Repairs guarantee
Cancellation fee after 14 days i £0.00
Wedding and civil ceremonies - limits/days Cover Limit: Not Offered / Day limit: Not Offered
Births - limit/days Cover Limit: Not Offered / Day limit: Not Offered
Anniversaries - Limits/days Cover Limit: Not Offered / Day limit: Not Offered
Religious events -Limits/days Cover Limit: Not Offered / Day limit: Not Offered
Dual contents i
Cover away from home offered for:electronics
Cover away from home offered for: money Optional
Cover away from home offered for: jewellery Optional
Cover away from home offered for: bicycles & other Optional

Investing and pensions

Fund and Share Accounts (for high frequency trading)

Bank of Scotland

Share Dealing Account

2 stars
Account closure fee £0.00
Charge for transferring investments to another platform i £0.00
Charge for automatic reinvestment 2% (Max £9.50)
Charge for transferring cash to another platform £0.00
Early Account Closure Fee (12 months or less) £0.00
Inactivity Charge £0.00
Charge for selling holdings if not enough money in account to pay other charges £9.50
Same Day Payment Charge £0.00
Cost of receiving paper statements for a year £0.00
App available i
Charge for telephone/postal share dealing £25.00

Fund and Share Accounts (for low frequency trading)

Bank of Scotland

Share Dealing Account

4 stars
Account closure fee £0.00
Charge for transferring investments to another platform i 0
Charge for automatic reinvestment 2% (Max £9.50)
Charge for telephone/postal share dealing £25.00
App available i
Charge for transferring cash to another platform £0.00
Early Account Closure Fee (12 months or less) £0.00
Inactivity Charge £0.00
Charge for selling holdings if not enough money in account to pay other charges £9.50
Same Day Payment Charge £0.00
Cost of receiving paper statements for a year £0.00

Income Drawdown products (self-invested)

3 stars
Annual cost of regular payments (drawdown) £180.00
Fee for setting up drawdown £0.00
Charge for taking whole pot under triviality rules £90.00
Charge for withdrawing your tax-free lump sum £90.00
Cost of adding funds to drawdown, or reviewing flexi-access drawdown (not capped) £90.00
Charge for purchasing an annuity £90.00
Charge for telephone/postal share dealing £25.00
Account closure fee £0.00
Charge for transferring cash to another platform £0.00
Charge for transferring investments to another platform i £0.00
Charge for automatic reinvestment 2% (Max £9.50)
Same Day Payment Charge £0.00
Cost of receiving paper statements for a year £50.00

Ready-made General Investment Accounts

Bank of Scotland

Bank of Scotland portfolio

4 stars
Cost (Year 1) i £278.33
Account closure fee £0.00
Charge for transferring investments to another platform i £0.00
Does the provider have a mobile app?
Charge for selling holdings if not enough money in account for charges £0.00
Completing paper applications £0.00
Cash withdrawal by BACs £0.00
Same day payment/payment by CHAPs £25.00
Early account closure fee £0.00
Cost of receiving paper statements for a year £50.00
Charge for transferring cash to another platform i £0.00

Ready-made Stocks and Shares ISAs

Bank of Scotland

Bank of Scotland portfolio

4 stars
Cost (Year 1) i £278.33
Account closure fee £0.00
Charge for transferring investments to another platform i £0.00
Charge for selling holdings if not enough money in account for charges £0.00
Completing paper applications £0.00
Cash withdrawal by BACs £0.00
Same day payment/payment by CHAPs £25.00
Early account closure fee £0.00
Cost of receiving paper statements for a year £50.00
Charge for transferring cash to another platform i £0.00
Is there a mobile app?

Self-invested Personal Pensions (SIPPs)

4 stars
Account closure fee £0.00
Charge for transferring investments to another platform i £0.00
Charge for automatic reinvestment 2% (Max £9.50)
Charge for transferring cash to another platform i £0.00
Early Account Closure Fee (12 months or less) £0.00
Charge for selling holdings if not enough money in account to pay other charges £9.50
Charge for telephone/postal share dealing £25.00
Cost of receiving paper statements for a year £50.00
Charge for writing to a third party to confirm the value of the account (Including probate valuations) £12.50

Stocks and Shares ISAs (self-invested)

Bank of Scotland

Self Select Stocks & Shares ISA

4 stars
Account closure fee £0.00
Charge for transferring investments to another platform i £0.00
Charge for automatic reinvestment 2% (Max £9.50)
Charge for telephone/postal share dealing £25.00
Charge for transferring cash to another platform £0.00
Inactivity Charge £0.00
Charge for selling holdings if not enough money in account to pay other charges £9.50
Repairing or voiding an ISA, when required under HMRC rules £12.50
Same Day Payment Charge £0.00
Cost of receiving paper statements for a year £0.00

Personal loans

Bank of Scotland

Existing Customer Personal Loan

Representative APR (on £5,000 loan, 36 month term) Illustrative rates shown
Unpaid Repayment Fee i £25.00
Early settlement fee (Days interest) 58 days
Available to new customers? i
Eligibility checker
Minimum borrowing amount £1,000.00
Maximum borrowing amount £50,000.00
Minimum borrowing length 12 months
Maximum borrowing amount 60 months

Savings Accounts

1 Year Fixed Rate Accounts

Bank of Scotland

Fixed Rate Bond

Interest Rate (AER) i 3.7%
Minimum Opening Balance i £2,000.00
What happens at maturity? i
Part of FSCS i
Maximum Balance i £9,000,000.00
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Can you make early withdrawals? i
Withdrawal Penalty (days) i

2 Year Fixed Rate Accounts

Bank of Scotland

Fixed Rate Bond

Interest Rate (AER) i 4.25%
Minimum Opening Balance i £2,000.00
What happens at maturity? i The provider will contact you before the account matures. If you don't instruct them the money will be transferred into a variable rate account until you instruct them further or withdraw the funds.
Part of FSCS i
Maximum Balance i £9,000,000.00
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Can you make early withdrawals? i
Withdrawal Penalty (days) i Earlier access costs 180 days interest

Easy Access Accounts

Bank of Scotland

Access Saver

Interest Rate (AER) i 1%
Maximum Balance i £9,000,000.00
Part of FSCS i
Withdrawal Penalty i
Additional Information i This account will become an Instant Access Savings after 12 months.
Minimum Opening Balance i £1.00
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Penalty free withdrawals? i

Bank of Scotland

Advantage Saver

Interest Rate (AER) i 2.25%
Maximum Balance i £9,000,000.00
Part of FSCS i
Withdrawal Penalty i AER drops to 0.30% after four or more withdrawals within 12 months.
Additional Information i This account will become an Instant Access Savings after 12 months.
Minimum Opening Balance i £1.00
Minimum Age to Open Account i 18
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Penalty free withdrawals? i

Regular Savers

Bank of Scotland

Monthly Saver

Interest Rate (AER) i 5.5%
Maximum Balance i £3,000.00
Withdrawal Penalty i
Minimum Monthly Investment i £25.00
Maximum Monthly Investment i £250.00
Penalty free withdrawals? i
Minimum Opening Balance i £25.00
Minimum Age to Open Account i 16
Sharia Account i
Part of FSCS i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i This is a linked product to both existing and new current account customers.
Notice Period i
Fixed Term Length i 12 Month Bond
Additional Information i Reverts into Instant Access Savings after 12 months.

Savings Accounts (ISAs)

1 Year Fixed Rate ISAs

Bank of Scotland

Fixed Cash ISA

Interest Rate (AER) i 3.7%
Minimum Opening Balance i £500.00
What happens at maturity? i
Part of FSCS i
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Can you make early withdrawals? i
Withdrawal Penalty (days) i
Can you transfer in funds from another cash ISA?
Can you transfer in funds from a stocks and shares ISA?

2 Year Fixed Rate ISAs

Bank of Scotland

Fixed Cash ISA

Interest Rate (AER) i 4.25%
Minimum Opening Balance i £500.00
What happens at maturity? i The provider will contact you before the account matures. If you don't instruct them the money will be transferred into a variable rate account until you instruct them further or withdraw the funds.
Part of FSCS i
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Can you make early withdrawals? i
Withdrawal Penalty (days) i Earlier access costs 180 days interest
Can you transfer in funds from another cash ISA?
Can you transfer in funds from a stocks and shares ISA?

Easy Access ISAs

Bank of Scotland

Access Cash ISA

Interest Rate (AER) i 1%
Part of FSCS i
Withdrawal Penalty i
Minimum Opening Balance i £1.00
Minimum Age to Open Account i 16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Penalty free withdrawals? i
Can you transfer in funds from another cash ISA?
Can you transfer in funds from a stocks and shares ISA?

Bank of Scotland

Advantage ISA Saver

Interest Rate (AER) i 0.8%
Part of FSCS i
Withdrawal Penalty i Higher rate is paid if there are less than 4 withdrawals in a year
Minimum Opening Balance i £1.00
Minimum Age to Open Account i 18
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i This is a linked product for existing Current Account Customers (with Vantage).
Penalty free withdrawals? i
Can you transfer in funds from another cash ISA?
Can you transfer in funds from a stocks and shares ISA?