Co-operative Bank

The Co-operative Bank is now mostly owned by private equity investors, with only a small percentage of shares owned by the Co-operative Group.

Although the bank is undergoing a period of considerable change, it continues to retain its ethical focus. It offers a number of banking services, including credit cards, personal loans and mortgages. You can also open a current or savings account.

Co-operative Bank
Gold ribbon: first place

Bank accounts

Ranked 8th of 27 providers reviewed.

Customer happiness 68%
Customer trust 59%
Complaints performance 77%
Transparency rating 71%
Fairer Finance score
Reviewed Spring 2018
69%
Gold ribbon: first place

Credit cards

Ranked 2nd of 35 providers reviewed.

Customer happiness 61%
Customer trust 54%
Complaints performance 77%
Transparency rating 82%
Fairer Finance score
Reviewed Spring 2018
68%

Mortgages

Ranked 20th of 21 providers reviewed.

Customer happiness 46%
Customer trust 37%
Complaints performance 73%
Transparency rating 41%
Fairer Finance score
Reviewed Spring 2018
49%
Gold ribbon: first place

Personal loans

Ranked 8th of 25 providers reviewed.

Customer happiness 57%
Customer trust 50%
Complaints performance 77%
Transparency rating 58%
Fairer Finance score
Reviewed Spring 2018
61%
Gold ribbon: first place

Savings accounts

Ranked 10th of 36 providers reviewed.

Customer happiness 54%
Customer trust 54%
Complaints performance 77%
Transparency rating 74%
Fairer Finance score
Reviewed Spring 2018
65%

We don't currently rate Co-operative Bank in our Product Ratings.