Columbus Direct

Columbus Direct was founded in 1988. They are owned by The Collinson Group, a travel and marketing company.

Columbus Direct provides travel insurance.

Their headquarters are based in London, UK.


Columbus Direct
Visit provider's website

We don't get paid for any links on our site.

Travel insurance

Ranked 21st of 36 providers reviewed.

Customer happiness 51.94%
Customer trust 39.56%
Complaints performance 57.18%
Transparency rating 46.55%
Fairer Finance score
Reviewed Autumn 2021
49%

Travel insurance

Annual multi-trip insurance

5 stars
Cancelling before travel cover limit i £3,000
Medical excess i £75
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,000
Cutting trip short cover limit i £3,000
Abandoning your trip cover limit i £3,000
Emergency medical cover and repatriation cover limit i £10,000,000
Mental health cover i
Lost or stolen cash i £300
Combined passport & travel cover limit i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 45 days
5 stars
Cancelling before travel cover limit i £5,000
Medical excess i £50
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £2,500
Cutting trip short cover limit i £5,000
Abandoning your trip cover limit i £5,000
Emergency medical cover and repatriation cover limit i £15,000,000
Mental health cover i
Lost or stolen cash i £300
Combined passport & travel cover limit i £500
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 45 days
2 stars
Cancelling before travel cover limit i £0
Medical excess i £150
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £500
Cutting trip short cover limit i £1,000
Abandoning your trip cover limit i £500
Emergency medical cover and repatriation cover limit i £5,000,000
Mental health cover i
Lost or stolen cash i £200
Combined passport & travel cover limit i £250
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 31 days

Single trip insurance

5 stars
Cancelling before travel cover limit i £3,000
Medical excess i £75
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,000
Cutting trip short cover limit i £3,000
Abandoning your trip cover limit i £3,000
Emergency medical cover and repatriation cover limit i £10,000,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £250
Missed departure cover limit i £750
5 stars
Cancelling before travel cover limit i £5,000
Medical excess i £50
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £2,500
Cutting trip short cover limit i £5,000
Abandoning your trip cover limit i £5,000
Emergency medical cover and repatriation cover limit i £15,000,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £500
Missed departure cover limit i £1,500
2 stars
Cancelling before travel cover limit i £500
Medical excess i £150
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £500
Cutting trip short cover limit i £1,000
Abandoning your trip cover limit i £500
Emergency medical cover and repatriation cover limit i £5,000,000
Lost or stolen cash i £200
Combined passport & travel cover limit i £250
Missed departure cover limit i £300

Travel insurance add-on: winter sports

4 stars
Ski equipment owned cover limit i £1,000
Single owned item cover limit i £500
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £400
Avalanche closure cover limit i £500
Piste closure cover limit i £400
Ski equipment owned excess i £50
Ski equipment hired i £300
Single item limit for hired equipment i £300
Unused ski pass due to illness or injury i £500

Columbus Direct

Pioneer (Comparison Site)

4 stars
Ski equipment owned cover limit i £500
Single owned item cover limit i £250
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £400
Avalanche closure cover limit i £300
Piste closure cover limit i £400
Ski equipment owned excess i £50
Ski equipment hired i £250
Single item limit for hired equipment i £250
Unused ski pass due to illness or injury i £500
3 stars
Ski equipment owned cover limit i £500
Single owned item cover limit i £300
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300
Avalanche closure cover limit i £400
Piste closure cover limit i £300
Ski equipment owned excess i £75
Ski equipment hired i £200
Single item limit for hired equipment i £200
Unused ski pass due to illness or injury i £400

Columbus Direct

Voyager (Comparison Site)

3 stars
Ski equipment owned cover limit i £400
Single owned item cover limit i £250
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £300
Avalanche closure cover limit i £300
Piste closure cover limit i £300
Ski equipment owned excess i £100
Ski equipment hired i £250
Single item limit for hired equipment i £250
Unused ski pass due to illness or injury i £400

Columbus Direct

Traveller (Comparison Site)

2 stars
Ski equipment owned cover limit i £300
Single owned item cover limit i £250
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £200
Avalanche closure cover limit i £300
Piste closure cover limit i £200
Ski equipment owned excess i £150
Ski equipment hired i £250
Single item limit for hired equipment i £250
Unused ski pass due to illness or injury i £300
1 stars
Ski equipment owned cover limit i £400
Single owned item cover limit i £250
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £200
Avalanche closure cover limit i £300
Piste closure cover limit i £200
Ski equipment owned excess i £150
Ski equipment hired i £150
Single item limit for hired equipment i £150
Unused ski pass due to illness or injury i £300

Travel Insurance Covid-19 Cover

3 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)
3 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)
3 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)