Columbus Direct
Columbus Direct was founded in 1988. They are owned by The Collinson Group, a travel and marketing company.
Columbus Direct provides travel insurance.
Their headquarters are based in London, UK.
Travel insurance
Ranked 17th of 44 providers reviewed.
| Customer happiness score | 52.26% |
|---|---|
| Customer trust score | 42.58% |
| Complaints performance | 72.01% |
| Transparency rating | 68.84% |
| Fairer Finance score Reviewed Autumn 2023 |
59% |
Travel insurance
Annual multi-trip insurance
| Medical excess i | £75.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,000.00 |
| Cancelling before travel cover limit i | £3,000.00 |
| Emergency medical cover and repatriation cover limit i | £10,000,000.00 |
| Mental health cover i | |
| Personal money i | £300.00 |
| Combined passport & travel documents cover limit i | £300.00 |
| Cutting trip short (curtailment) cover limit i | £3,000.00 |
| Abandoning your trip (abandonment) cover limit i | £3,000.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 45 days |
Columbus Direct
Gold
| Medical excess i | £50.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,500.00 |
| Cancelling before travel cover limit i | £5,000.00 |
| Emergency medical cover and repatriation cover limit i | £15,000,000.00 |
| Mental health cover i | |
| Personal money i | £500.00 |
| Combined passport & travel documents cover limit i | £500.00 |
| Cutting trip short (curtailment) cover limit i | £5,000.00 |
| Abandoning your trip (abandonment) cover limit i | £5,000.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 45 days |
Columbus Direct
Bronze
| Medical excess i | £150.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £500.00 |
| Cancelling before travel cover limit i | £500.00 |
| Emergency medical cover and repatriation cover limit i | £5,000,000.00 |
| Mental health cover i | |
| Personal money i | £300.00 |
| Combined passport & travel documents cover limit i | £300.00 |
| Cutting trip short (curtailment) cover limit i | £1,000.00 |
| Abandoning your trip (abandonment) cover limit i | £500.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 31 days |
Columbus Direct
Globetrotter
| Medical excess i | £60.00 |
|---|---|
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £750.00 |
| Cancelling before travel cover limit i | £1,000.00 |
| Emergency medical cover and repatriation cover limit i | £10,000,000.00 |
| Mental health cover i | |
| Personal money i | £200.00 |
| Combined passport & travel documents cover limit i | £200.00 |
| Cutting trip short (curtailment) cover limit i | £1,000.00 |
| Abandoning your trip (abandonment) cover limit i | £0.00 |
| Natural disaster relocation cover i | |
| Natural disaster baggage cover i | |
| Max trip duration i | 365 days |
Single trip insurance
Columbus Direct
Silver
| Cancelling before travel cover limit i | £3,000.00 |
|---|---|
| Medical excess i | £75.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,000.00 |
| Cutting trip short curtailment cover limit i | £3,000.00 |
| Missed departure cover limit i | £750.00 |
| Abandoning your trip (abandonment) cover limit i | £3,000.00 |
| Emergency medical cover and repatriation cover limit i | £10,000,000.00 |
| Personal money i | £300.00 |
| Combined passport & travel documents limit i | £300.00 |
Columbus Direct
Gold
| Cancelling before travel cover limit i | £5,000.00 |
|---|---|
| Medical excess i | £50.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £2,500.00 |
| Cutting trip short curtailment cover limit i | £5,000.00 |
| Missed departure cover limit i | £1,500.00 |
| Abandoning your trip (abandonment) cover limit i | £5,000.00 |
| Emergency medical cover and repatriation cover limit i | £15,000,000.00 |
| Personal money i | £500.00 |
| Combined passport & travel documents limit i | £500.00 |
Columbus Direct
Bronze
| Cancelling before travel cover limit i | £500.00 |
|---|---|
| Medical excess i | £150.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £500.00 |
| Cutting trip short curtailment cover limit i | £1,000.00 |
| Missed departure cover limit i | £300.00 |
| Abandoning your trip (abandonment) cover limit i | £500.00 |
| Emergency medical cover and repatriation cover limit i | £5,000,000.00 |
| Personal money i | £300.00 |
| Combined passport & travel documents limit i | £300.00 |
Columbus Direct
Globetrotter
| Cancelling before travel cover limit i | £1,000.00 |
|---|---|
| Medical excess i | £60.00 |
| Personal Possessions and Baggage - damaged, lost or stolen - cover limit i | £750.00 |
| Cutting trip short curtailment cover limit i | £1,000.00 |
| Missed departure cover limit i | £0.00 |
| Abandoning your trip (abandonment) cover limit i | £0.00 |
| Emergency medical cover and repatriation cover limit i | £10,000,000.00 |
| Personal money i | £200.00 |
| Combined passport & travel documents limit i | £200.00 |
Travel insurance add-on: cruise cover
Columbus Direct
Silver
| Missed port departure cover limit i | £1,500.00 |
|---|---|
| Re-joining a cruise cover limit i | £1,000.00 |
| Cabin confinement cover limit i | £300.00 |
| Missed port departure excess i | £75.00 |
| Timetable/itinerary change cover limit i | £300.00 |
| Unused excursions cover limit i | £0.00 |
Columbus Direct
Gold
| Missed port departure cover limit i | £1,500.00 |
|---|---|
| Re-joining a cruise cover limit i | £1,000.00 |
| Cabin confinement cover limit i | £300.00 |
| Missed port departure excess i | £50.00 |
| Timetable/itinerary change cover limit i | £300.00 |
| Unused excursions cover limit i | £0.00 |
Columbus Direct
Bronze
| Missed port departure cover limit i | £1,500.00 |
|---|---|
| Re-joining a cruise cover limit i | £1,000.00 |
| Cabin confinement cover limit i | £300.00 |
| Missed port departure excess i | £150.00 |
| Timetable/itinerary change cover limit i | £300.00 |
| Unused excursions cover limit i | £0.00 |
Travel insurance add-on: winter sports
Columbus Direct
Gold
| Ski equipment owned cover limit i | £1,000.00 |
|---|---|
| Single owned item cover limit i | £400.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £400.00 |
| Avalanche closure cover limit i | £500.00 |
| Piste closure cover limit i | £400.00 |
| Ski equipment owned excess i | £50.00 |
| Ski equipment hired i | £400.00 |
| Single item limit for hired equipment i | £400.00 |
| Unused ski pass due to illness or injury i | £500.00 |
Columbus Direct
Silver
| Ski equipment owned cover limit i | £500.00 |
|---|---|
| Single owned item cover limit i | £300.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £300.00 |
| Avalanche closure cover limit i | £400.00 |
| Piste closure cover limit i | £300.00 |
| Ski equipment owned excess i | £75.00 |
| Ski equipment hired i | £300.00 |
| Single item limit for hired equipment i | £300.00 |
| Unused ski pass due to illness or injury i | £400.00 |
Columbus Direct
Bronze
| Ski equipment owned cover limit i | £400.00 |
|---|---|
| Single owned item cover limit i | £250.00 |
| Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i | £200.00 |
| Avalanche closure cover limit i | £300.00 |
| Piste closure cover limit i | £200.00 |
| Ski equipment owned excess i | £150.00 |
| Ski equipment hired i | £200.00 |
| Single item limit for hired equipment i | £250.00 |
| Unused ski pass due to illness or injury i | £300.00 |