Metro Bank

Metro Bank became Britain's first new High Street bank in over 100 years when it launched in 2010. It is listed on the London Stock Exchange and is part of the FTSE 250 Index.

Metro Bank prides itself on its customer service, with branches open until late, 7 days a week. It also offers a full range of banking products, including savings and current accounts, credit cards, mortgages and personal loans.

Metro Bank
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Gold ribbon: first place

Bank accounts

Ranked 11th of 34 providers reviewed.

Customer happiness 68%
Customer trust 57%
Complaints performance 50%
Transparency rating 71%
Fairer Finance score
Reviewed Autumn 2019
61%

Savings accounts

Ranked 27th of 46 providers reviewed.

Customer happiness 64%
Customer trust 54%
Complaints performance 52%
Transparency rating 56%
Fairer Finance score
Reviewed Autumn 2019
57%

Bank accounts

Basic bank accounts

Metro Bank

Cash Account

4 stars
Faster Payment limit i £10,000
Maximum cash machine withdrawal per day i £300
Part of FSCS i

Current accounts

Metro Bank

Current Account (Inside Europe)

4 stars
Faster Payment limit i £250,000
Maximum cash machine withdrawal per day i £300
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Metro Bank

Current Account

4 stars
Faster Payment limit i £250,000
Maximum cash machine withdrawal per day i £300
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Foreign use bank accounts

Metro Bank

Current Account (use inside Europe)

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i

Metro Bank

Current Account (use outside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Credit cards

Foreign use credit cards

Metro Bank

Credit Card (In Europe)

5 stars
Representative APR i 14.90%
Foreign purchase fee i 0%
Foreign withdrawal fee i 0%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.10%

Metro Bank

Credit Card (Outside Europe)

1 stars
Representative APR i 14.90%
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.10%

Low rate credit cards

Metro Bank

Credit Card (In Europe)

3 stars
Representative APR i 14.90%
Representative cash transaction interest rate i 1.10%
Representative purchase rate i 1.10%
Risk based? i
Representative balance transfer rate i 1.10%
Representative money transfer rate i

Metro Bank

Credit Card (Outside Europe)

2 stars
Representative APR i 14.90%
Representative cash transaction interest rate i 1.10%
Representative purchase rate i 1.10%
Risk based? i
Representative balance transfer rate i 1.10%
Representative money transfer rate i