Metro Bank

Metro Bank became Britain's first new High Street bank in over 100 years when it launched in 2010. It is listed on the London Stock Exchange and part of the FTSE 250 Index.

Metro Bank prides itself on its customer service, with branches open until late, 7 days a week. It also offers a full range of banking products, including savings and current accounts, credit cards, mortgages and personal loans.

Metro Bank
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Gold ribbon: first place

Bank accounts

Ranked 13th of 30 providers reviewed.

Customer happiness 65%
Customer trust 60%
Complaints performance 57%
Transparency rating 63%
Fairer Finance score
Reviewed Spring 2019
61%

Savings accounts

Ranked 39th of 42 providers reviewed.

Customer happiness 55%
Customer trust 49%
Complaints performance 57%
Transparency rating 45%
Fairer Finance score
Reviewed Spring 2019
52%

Bank accounts

Basic bank accounts

Current accounts

Foreign use bank accounts

Metro Bank

Current Account

2 stars
Limit to non-sterling cash withdrawal before increase in withdrawal fee i

Overdrafts

Credit cards

Foreign use credit cards

Metro Bank

Credit Card

4 stars
Representative APR i 14.90%
Foreign purchase fee i 2.99 outside Europe, 0 in Europe
Foreign withdrawal fee i 2.99 and a £1.50 fee outside Europe, 0 in Europe
Risk based? i
Number of days before interest is charged on non-sterling cash transactions i 0 days
Representative purchase rate i 1.10%

Low rate

Metro Bank

Credit Card

4 stars
Representative APR i 14.90%
Representative cash transaction rate i 1.10%
Representative purchase rate i 1.10%
Risk based? i
Representative balance transfer rate i 1.10%
Representative money transfer rate i