Metro Bank

Metro Bank became Britain's first new High Street bank in over 100 years when it launched in 2010. It is listed on the London Stock Exchange and is part of the FTSE 250 Index.

Metro Bank prides itself on its customer service, with branches open until late, 7 days a week. It also offers a full range of banking products, including savings and current accounts, credit cards, mortgages and personal loans.

Metro Bank
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Bank accounts

Ranked 19th of 34 providers reviewed.

Customer happiness 67.97%
Customer trust 65%
Complaints performance 56.55%
Transparency rating 60.53%
Fairer Finance score
Reviewed Spring 2021
63%

Savings accounts

Ranked 39th of 50 providers reviewed.

Customer happiness 60.47%
Customer trust 52.62%
Complaints performance 56.53%
Transparency rating 73%
Fairer Finance score
Reviewed Spring 2021
61%

Bank accounts

Basic bank accounts

Metro Bank

Cash Account

4 stars
Cost scenario i £38.58
Faster Payment limit i £10,000
Maximum cash machine withdrawal per day i £300
Part of FSCS i

Current accounts

Metro Bank

Current Account

4 stars
Annual fee i £0
Maximum cash machine withdrawal per day i £300
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Foreign use bank accounts

Metro Bank

Current Account (use inside Europe)

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i

Metro Bank

Current Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £1.50
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i

Overdrafts

Metro Bank

Current Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 34%

Credit cards

Foreign use credit cards

Metro Bank

Credit Card (In Europe)

5 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 0%
Representative APR i 14.90%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.10%

Metro Bank

Credit Card (Outside Europe)

1 stars
Foreign purchase fee i 2.99%
Foreign withdrawal fee i 2.99%
Representative APR i 14.90%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.10%