Royal Bank of Scotland

Royal Bank of Scotland (RBS) is one of the largest banks in the UK, and was founded in 1727. It was established in its current form in 1969, following a merger with the National Commercial Bank of Scotland.

RBS is the main brand of Royal Bank of Scotland Group, which has its headquarters in Edinburgh. It is listed on the London Stock Exchange and is a member of the FTSE 100.

RBS offers the full range of banking products, from current and savings accounts to personal loans, mortgages and credit cards. It also offers a range of insurance products.

As well as the RBS brand, the Royal Bank of Scotland group also owns Natwest and Ulster Bank. 

Royal Bank of Scotland
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Bank accounts

Ranked 31st of 31 providers reviewed.

Customer happiness 46.45%
Customer trust 39.74%
Complaints performance 61.51%
Transparency rating 74.21%
Fairer Finance score
Reviewed Autumn 2021
55%

Credit cards

Ranked 27th of 30 providers reviewed.

Customer happiness 55.99%
Customer trust 47.9%
Complaints performance 61.51%
Transparency rating 55.49%
Fairer Finance score
Reviewed Autumn 2021
55%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 11th of 51 providers reviewed.

Customer happiness 57.62%
Customer trust 56.67%
Complaints performance 75.29%
Transparency rating 73.7%
Fairer Finance score
Reviewed Autumn 2021
66%

Mortgages

Ranked 21st of 21 providers reviewed.

Customer happiness 49.11%
Customer trust 30.8%
Complaints performance 78.84%
Transparency rating 52.59%
Fairer Finance score
Reviewed Autumn 2021
52%

Personal loans

Ranked 20th of 23 providers reviewed.

Customer happiness 40.91%
Customer trust 32.39%
Complaints performance 61.51%
Transparency rating 58.45%
Fairer Finance score
Reviewed Autumn 2021
48%

Savings accounts

Ranked 43rd of 46 providers reviewed.

Customer happiness 41.32%
Customer trust 43.11%
Complaints performance 61.51%
Transparency rating 69.9%
Fairer Finance score
Reviewed Autumn 2021
54%

Bank accounts

Basic bank accounts

Royal Bank of Scotland

Foundation Account

4 stars
Faster Payment limit i £20,000
Annual fee i £0
Maximum cash machine withdrawal per day i £300
Part of FSCS i

Current accounts

5 stars
Annual fee i £24
Maximum cash machine withdrawal per day i £300
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i
4 stars
Annual fee i £0
Maximum cash machine withdrawal per day i £300
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0
Card payment fee (£) i £0
App capability? i

Foreign use bank accounts

Royal Bank of Scotland

Premier Reward Black

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i

Royal Bank of Scotland

Reward Silver

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i

Royal Bank of Scotland

Reward Platinum

3 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i

Royal Bank of Scotland

Foundation Account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

Royal Bank of Scotland

Premier Reward Account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

Royal Bank of Scotland

Premier Select Account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i
1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i
1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

Royal Bank of Scotland

Student bank account

1 stars
Foreign cash withdrawal fee i 2.75%
Foreign cash withdrawal additional charge i £0
Foreign purchases fee i 2.75%
Is there a limit on free cash withdrawals? i

Overdrafts

Royal Bank of Scotland

Premier Select Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 19.49%

Royal Bank of Scotland

Premier Reward Black

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 19.49%

Royal Bank of Scotland

Premier Reward Account

3 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 19.49%
1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 39.49%
1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 39.49%

Royal Bank of Scotland

Reward Silver

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 39.49%

Royal Bank of Scotland

Reward Platinum

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0
Arranged overdraft interest rate (representative EAR) i 39.49%

Premium bank accounts

Royal Bank of Scotland

Reward Platinum

5 stars
Add-ons, cashback and rewards i £5/month rewards (requires at least two direct debits of at least £2 each and one mobile app login); UK Insurance LTD Worldwide travel insurance; UK Insurance LTD UK breakdown insurance; AIG phone insurance; Tastecard; up to 40% off cinema tickets
Part of FSCS or international equivalent i

Royal Bank of Scotland

Reward Silver

3 stars
Add-ons, cashback and rewards i £5/month rewards (requires at least two direct debits of at least £2 each and one mobile app login); UK Insurance LTD European travel insurance; AIG phone insurance; Tastecard; up to 40% off cinema tickets
Part of FSCS or international equivalent i

Student bank accounts

Royal Bank of Scotland

Student bank account

4 stars
Arranged overdraft limit i £2000 (£500 in first term)
Tiered repayment of overdraft i £2,000/£1,000/£0 - each year
Switching / sign up incentive i 4 year Tastecard

Credit cards

0% balance transfer credit cards

Royal Bank of Scotland

Balance Transfer Credit Card

4 stars
Duration of balance transfer offer period i 20 months
Balance transfer fee during promotional period i 0%
Representative APR i 21.90%
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.66%
Risk based? i

Royal Bank of Scotland

Purchase and Balance Transfer Credit Card

3 stars
Duration of balance transfer offer period i 22 months
Balance transfer fee during promotional period i 1.99%
Representative APR i 21.90%
Balance transfer rate during promotional period i 0%
Representative balance transfer rate i 1.66%
Risk based? i

0% purchase credit cards

Royal Bank of Scotland

Purchase and Balance Transfer Credit Card

4 stars
Duration of purchases offer period i 22 months
Representative APR i 21.90%
Highest APR i 29.90%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.66%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Royal Bank of Scotland

Balance Transfer Credit Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.90%
Highest APR i 29.90%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.66%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Cashback and reward credit cards

1 stars
Reward extras i
Risk based? i
Annual fee in 1st year i £24
Annual fee after 1st year i £24
Foreign purchase fee i 2.75%

Royal Bank of Scotland

Reward Black

1 stars
Reward extras i
Risk based? i
Annual fee in 1st year i £84
Annual fee after 1st year i £84
Foreign purchase fee i 0%

Foreign use credit cards

Royal Bank of Scotland

Reward Black

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 40.70%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.66%

Royal Bank of Scotland

Royal Bank Credit Card

3 stars
Foreign purchase fee i 0%
Foreign withdrawal fee i 3%
Representative APR i 12.90%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.02%

Royal Bank of Scotland

Purchase and Balance Transfer Credit Card

1 stars
Foreign purchase fee i 2.75%
Foreign withdrawal fee i 3%
Representative APR i 21.90%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.66%

Royal Bank of Scotland

Balance Transfer Credit Card

1 stars
Foreign purchase fee i 2.75%
Foreign withdrawal fee i 3%
Representative APR i 21.90%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.66%
1 stars
Foreign purchase fee i 2.75%
Foreign withdrawal fee i 3%
Representative APR i 26.80%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.66%

Low rate credit cards

Royal Bank of Scotland

Royal Bank Credit Card

1 stars
Representative APR i 12.90%
Highest APR i 19.90%
Representative purchase rate i 1.02%
Risk based? i
Representative balance transfer rate i 1.02%
Representative money transfer rate i 2.01%

Money transfer credit cards

Royal Bank of Scotland

Purchase and Balance Transfer Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 21.90%
Risk based? i
Representative cash transaction interest rate i 2.01%

Royal Bank of Scotland

Royal Bank Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 12.90%
Risk based? i
Representative cash transaction interest rate i 2.01%
1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 26.80%
Risk based? i
Representative cash transaction interest rate i 2.01%

Royal Bank of Scotland

Reward Black

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 40.70%
Risk based? i
Representative cash transaction interest rate i 2.01%

Royal Bank of Scotland

Balance Transfer Credit Card

1 stars
Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i 21.90%
Risk based? i
Representative cash transaction interest rate i 2.01%

Home insurance (building and contents)

Royal Bank of Scotland

Private Home Insurance

5 stars
Matching sets i
Theft from outbuildings cover limit i Unlimited
Escape of water excess i £100
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £2,500
Replace belongings new for old i
24hr helpline i

Royal Bank of Scotland

Elite Home Insurance

4 stars
Matching sets i
Theft from outbuildings cover limit i £5,000
Escape of water excess i £450
Alternative accommodation cover limit i £50,000
Cover for keys if lost i Sum insured
Money in the home i £1,000
Replace belongings new for old i
24hr helpline i

Royal Bank of Scotland

Home Insurance

3 stars
Matching sets i
Theft from outbuildings cover limit i £2,500
Escape of water excess i £450
Alternative accommodation cover limit i £25,000
Cover for keys if lost i Sum insured
Money in the home i £500
Replace belongings new for old i
24hr helpline i

Buildings insurance

Royal Bank of Scotland

Private Home Insurance

5 stars
Finding & repairing a leak cover limit i £15,000
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Compulsory excess i £100
Escape of water excess i £100
24hr helpline i
Property owner liability i £5,000,000

Royal Bank of Scotland

Elite Home Insurance

4 stars
Finding & repairing a leak cover limit i £10,000
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i £50,000
Cover for keys if stolen i Sum insured
Compulsory excess i £50
Escape of water excess i £450
24hr helpline i
Property owner liability i £5,000,000

Royal Bank of Scotland

Home Insurance

3 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i £25,000
Cover for keys if stolen i Sum insured
Compulsory excess i £50
Escape of water excess i £450
24hr helpline i
Property owner liability i £2,000,000

Contents insurance

Royal Bank of Scotland

Private Home Insurance

5 stars
Theft from outbuildings cover limit i Unlimited
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i Sum insured
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £2,500
Cover for keys if stolen i Sum insured
24hr helpline i

Royal Bank of Scotland

Elite Home Insurance

4 stars
Theft from outbuildings cover limit i £5,000
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £5,000
Replace belongings new for old i
Alternative accommodation cover limit i £30,000
Money in the home cover limit i £1,000
Cover for keys if stolen i Sum insured
24hr helpline i

Royal Bank of Scotland

Home Insurance

3 stars
Theft from outbuildings cover limit i £2,500
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £0
Replace belongings new for old i
Alternative accommodation cover limit i £15,000
Money in the home cover limit i £500
Cover for keys if stolen i Sum insured
24hr helpline i

Life insurance

Over 50s life insurance

Royal Bank of Scotland

Guaranteed Sixty-Plus Life Insurance (increasing insurance)

2 stars
Age when premiums stop i 90
Cover for accidental death in waiting period i 3x full payout
How long after policy is started can full benefits be claimed? i 24 months
Maximum age i 80
Payout for accidental death outside waiting period i Full payout
Can you reduce monthly payments? i
If a payment is missed, how long until the policy is cancelled? i 30 days
Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i
Discount offered with a funeral provider? i Not offered

Royal Bank of Scotland

Guaranteed Sixty-Plus Life Insurance (level insurance)

2 stars
Age when premiums stop i 90
Cover for accidental death in waiting period i 3x full payout
How long after policy is started can full benefits be claimed? i 24 months
Maximum age i 80
Payout for accidental death outside waiting period i Full payout
Can you reduce monthly payments? i
If a payment is missed, how long until the policy is cancelled? i 30 days
Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i
Discount offered with a funeral provider? i Not offered

Pet insurance

Cat insurance

Royal Bank of Scotland

Premier Pet Insurance

5 stars
Vet fees cover limit per condition i £8,000
Dental cover (if due to an accident) i £500
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i 8,000
Cruciate ligament damage i £8,000
CT scans i £8,000
MRI scans i £8,000
Prescription diet (treatment of bladder stones only) i £250
Euthanasia cover limit i £100
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 7 years
Cancellation fee i £0
Amendment fee i £0
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £1,500

Dog insurance

Royal Bank of Scotland

Premier Pet Insurance

5 stars
Vet fees cover limit per condition i £8,000
Dental cover (if due to an accident) i £500
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i 8,000
Cruciate ligament damage i £8,000
CT scans i £8,000
MRI scans i £8,000
Prescription diet (treatment of bladder stones only) i £250
Euthanasia cover limit i £100
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 7 years
Amendment fee i £0