Royal Bank of Scotland

Royal Bank of Scotland (RBS) is one of the largest banks in the UK, and was founded in 1727. It was established in its current form in 1969, following a merger with the National Commercial Bank of Scotland.

RBS is the main brand of Royal Bank of Scotland Group, which has its headquarters in Edinburgh. It is listed on the London Stock Exchange and is a member of the FTSE 100.

RBS offers the full range of banking products, from current and savings accounts to personal loans, mortgages and credit cards. It also offers a range of insurance products.

As well as the RBS brand, the Royal Bank of Scotland group also owns Natwest and Ulster Bank.

Visit provider's website

We don't get paid for any links on our site.

Bank accounts

Ranked 29^th of 31 providers reviewed.

Customer happiness	48.24%
Customer trust	44.48%
Complaints performance	61.86%
Transparency rating	77.13%
Fairer Finance score Reviewed Spring 2023	58%

Credit cards

Ranked 26^th of 31 providers reviewed.

Customer happiness	49.88%
Customer trust	45.49%
Complaints performance	62.57%
Transparency rating	62.18%
Fairer Finance score Reviewed Spring 2023	55%

Home insurance (building and contents)

Ranked 31^st of 48 providers reviewed.

Customer happiness	48.13%
Customer trust	48.13%
Complaints performance	78.53%
Transparency rating	83.56%
Fairer Finance score Reviewed Spring 2023	65%

Mortgages

Ranked 22^nd of 23 providers reviewed.

Customer happiness	47.55%
Customer trust	43.87%
Complaints performance	72.24%
Transparency rating	54.21%
Fairer Finance score Reviewed Spring 2023	54%

Personal loans

Ranked 14^th of 26 providers reviewed.

Customer happiness	58.57%
Customer trust	50.48%
Complaints performance	61.86%
Transparency rating	76.34%
Fairer Finance score Reviewed Spring 2023	62%

Savings Accounts

Ranked 42^nd of 53 providers reviewed.

Customer happiness	48.87%
Customer trust	50.44%
Complaints performance	61.86%
Transparency rating	75.15%
Fairer Finance score Reviewed Spring 2023	59%

Cash withdrawal fee in UK (own bank) i	£0.00
Annual fee i	£0.00
Part of FSCS i
Faster Payment limit i	£20,000.00
Maximum cash machine withdrawal per day i	£300.00
Can you use your card to pay for items overseas? i

Annual fee i	£24.00
Maximum cash machine withdrawal per day i	£300.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i	£0.00
Card payment fee (£) i	£0.00
App capability? i

Foreign cash withdrawal fee i	2.75%
Foreign cash withdrawal additional charge i	£0.00
Foreign purchases fee i	0%
Is there a limit on free cash withdrawals? i	No free cash withdrawals

Risk based overdraft? i
Arranged overdraft interest free amount i	£0.00
Arranged overdraft interest rate (representative EAR) i	19.49%

Add-ons, cashback and rewards i	£5/month rewards (requires at least two direct debits of at least £2 each and one mobile app login), UK Insurance worldwide travel insurance (including winter sports), UK Insurance UK breakdown insurance provided by the AA, AIG phone insurance, Tastecard, up to 40% off cinema tickets
Part of FSCS or international equivalent i

Arranged overdraft limit i	£2,000 (£500 in first term)
Tiered repayment of overdraft i
Switching / sign up incentive i

Representative APR i	24.3%
Annual fee in first year i	£30.00
Using card in Europe charge i	2.95%
Using card worldwide charge i	2.95%

Rewards i	Get 0.5% cashback on every purchase, Limited to £400 per year, 2% on eligible trade/business suppliers and 1% on eligible fuel and accommodation.
Annual Purchase Rate i	13.9%
Annual fee in first year i	£70.00
Annual fee after first year i	£70.00
Representative APR i	29%
Annual cash withdrawal rate i	13.9%
Using card Europe charge i	0%
Using card worldwide charge i	0%

Duration of 0% balance transfer offer period i	19 months
Balance transfer fee during promotional period i	0%
Representative APR i	23.9%
Balance transfer rate during promotional period i	0%
Highest balance transfer fee during promotional period (%) i	0%
Representative balance transfer rate i	1.805%
Risk based? i

Duration of 0% balance transfer offer period i	23 months
Balance transfer fee during promotional period i	2.9%
Representative APR i	23.9%
Balance transfer rate during promotional period i	0%
Highest balance transfer fee during promotional period (%) i	2.9%
Representative balance transfer rate i	1.805%
Risk based? i

Duration of 0% balance transfer offer period i	30 months
Balance transfer fee during promotional period i	2.9%
Representative APR i	23.9%
Balance transfer rate during promotional period i	0%
Highest balance transfer fee during promotional period (%) i	2.9%
Representative balance transfer rate i	1.805%
Risk based? i

Duration of purchases offer period i	23 months
Representative APR i	23.9%
Highest APR i	29.9%
Purchase rate during promotional period i	0%
Representative purchase rate i	1.805%
Number of days before interest is charged on purchases i	56 days
Risk based? i

Duration of purchases offer period i	3 months
Representative APR i	23.9%
Highest APR i	29.9%
Purchase rate during promotional period i	0%
Representative purchase rate i	1.805%
Number of days before interest is charged on purchases i	56 days
Risk based? i

Reward extras i
Representative APR i	26.8%
Risk based? i
Annual fee in first year i	£24.00
Annual fee after first year i	£24.00
Foreign purchase fee i	2.75%

Reward extras i
Representative APR i	40.7%
Risk based? i
Annual fee in first year i	£84.00
Annual fee after first year i	£84.00
Foreign purchase fee i	0%

Foreign purchase fee i	0%
Foreign withdrawal fee i	3%
Representative APR i	40.7%
Number of days before interest is charged on non-sterling cash transactions i	0 days
Risk based? i
Representative purchase rate i	1.663%

Representative APR i	12.9%
Highest APR i	19.9%
Representative purchase rate i	1.016%
Risk based? i
Representative balance transfer rate i	1.016%
Representative money transfer rate i	2.005%

Money transfer rate during promotional period i
Duration of money transfer offer period i
Money transfer fee during promotional period i
Representative APR i	23.9%
Risk based? i
Representative cash transaction interest rate i	2.005%

Water Supply Pipe Cover i
Boiler Breakdown Cover i
Home Security Cover i
Lost keys Cover i	Covered under the home insurance policy
Cover Type i	Add-On
Home Emergency Cover limit i	£1,500.00
Minimum Excess i	£0.00
Internal plumbing and drainage i
External Drainage i
Burst or damaged pipes i
Toilet unit i
Root damage cover i
Primary Heating System i
Temporary Emergency Heating i
Internal gas supply pipe cover i
Boiler Age Exclsuions i	No Exclusion
Annual boiler service i
Age of boiler to qualify for a beyond economic repair contribution i	No Exclusion
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 5 years old or less. i	£500.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 6 years old or less. i	£500.00
Contribution towards the cost of a new boiler if yours is beyond economic repair and is 7 years old or less. i	£500.00
Domestic Power supply covered? i
Roof damage i	Covered under the home insurance policy
Pest infestation cover i
Underwriter i	U K Insurance Limited
Maximum Excess i	£0.00
Alternative Accommodation Cover i	£500.00
24/7 Claims Helpline i
Unoccupied period i	Not Specified

Alternative accommodation cover limit for buildings i	£50,000.00
Matching sets (contents) i
Theft from outbuildings cover limit i	£5,000.00
Escape of water excess i	£450.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i	£30,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i	Sum Insured
Keys/locks if lost or stolen (Buildings) i	Sum Insured
Money in the home i	£1,000.00
Replace belongings new for old i
Trace and access i	£5,000.00
Matching sets (Buildings) i
Escape of water (plus compulsory excess) i	£500.00
Compulsory excess (contents) i	£50.00
Additional flood excess i	£0.00
Standard excess for subsidence claims	£1,000.00
Liability as a tenant i	£10,000.00
Liability to domestic employees i	£10,000,000.00
Property owner liability i	£5,000,000.00
Buildings cover limit i	Unlimited
Contents cover limit i	£100,000.00
Underwriter	UK insurance limited
24hr helpline i
Unoccupied period i	60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i	£0.00
Cancellation fee after 14 days i	£26.88
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days	£0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection	£2,500.00
Blocked drains i	Not Covered
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents	Sum insured
Visitor's possessions	£1,000.00
Out in open cover
Frozen Food Cover	Sum insured
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i	Sum Insured
Credit cards i	£0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment	£10,000.00
Household removals
Student's belongings i
Shopping in transit i	£0.00
Cover Away from Home offered for: Electronics	As Standard
Cover away from home offered for: money	As Standard
Cover away from home offered for: jewellery	As Standard
Cover away from home offered for: bicycles & other	As Standard
Special events (weddings and civil ceremonies) - limit	10% of sum Insured
Special events (weddings and civil ceremonies) - days	No limit
Special events (births) - limit	10% of Sum Insured
Special events (births) - days	No limit
Special events (anniversaries and birthdays) - limit	10% of Sum Insured
Special events (anniversaries and birthdays) - days	Not Offered
Special events (religious events) - limit	10% of Sum Insured
Special events (religious events) - days	No limit
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i	£0.00
Medical equipment loan i	£0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i	Not Defined
Rainfall (mm) i	Not Defined
Windspeed (mph) i	Not Defined

Royal Bank of Scotland

Bank accounts

Basic bank accounts

Current accounts

Foreign use bank accounts

Overdrafts

Premium bank accounts

Student bank accounts

Business Credit Cards

Everyday Business Credit Cards

Foreign Use Business Credit Cards

Reward Business Credit Cards

Credit cards

0% balance transfer credit cards

0% purchase credit cards

Cashback and reward credit cards

Foreign use credit cards

Low rate credit cards

Money transfer credit cards

Home Emergency Cover

Home insurance (building and contents)

Buildings insurance

Contents insurance

Alternative accommodation cover limit for buildings i	£25,000.00
Matching sets (contents) i
Theft from outbuildings cover limit i	£2,500.00
Escape of water excess i	£450.00
Standard accidental damage - underground services
Alternative accommodation cover limit for contents i	£15,000.00
Cycles included whilst in the home i
Cover for keys if lost or stolen (contents) i	Sum Insured
Keys/locks if lost or stolen (Buildings) i	Sum Insured
Money in the home i	£500.00
Replace belongings new for old i
Trace and access i	£5,000.00
Matching sets (Buildings) i
Escape of water (plus compulsory excess) i	£500.00
Compulsory excess (contents) i	£50.00
Additional flood excess i	£0.00
Standard excess for subsidence claims	£1,000.00
Liability as a tenant i	£5,000.00
Liability to domestic employees i	£5,000,000.00
Property owner liability i	£2,000,000.00
Buildings cover limit i	£1,000,000.00
Contents cover limit i	£50,000.00
Underwriter	UK insurance limited
24hr helpline i
Unoccupied period i	60
Protection against inflation i
Repairs guarantee i
Amendment fee (telephone) i	£0.00
Cancellation fee after 14 days i	£26.88
Protected no claims discount option
24-hour claims helpline
Cancellation fee before 14 days	£0.00
Accidental damage - glass and sanitary wear
Damage caused by freezing pipes
Damage from Emergency Services
Cover to break in and clear sewage pipe
Garden protection	£1,000.00
Blocked drains i	Not Covered
Accidental damage cover
Domestic heating fuel and metered water i
Music, film or electronic data downloads
Documents	Sum insured
Visitor's possessions	£500.00
Out in open cover
Frozen Food Cover	Sum insured
Temporary freezer storage
Theft or attempted theft i
Dual contents i
Escape of water or oil from appliances i
Escape of water or oil from heating systems i	Sum Insured
Credit cards i	£0.00
Storage fees (alternative accommodation) i
Garden plants i
Business equipment	£5,000.00
Household removals
Student's belongings i
Shopping in transit i	£0.00
Cover Away from Home offered for: Electronics	Optional
Cover away from home offered for: money	Optional
Cover away from home offered for: jewellery	Optional
Cover away from home offered for: bicycles & other	Optional
Special events (weddings and civil ceremonies) - limit	10% of sum Insured
Special events (weddings and civil ceremonies) - days	No limit
Special events (births) - limit	10% of Sum Insured
Special events (births) - days	No limit
Special events (anniversaries and birthdays) - limit	10% of Sum Insured
Special events (anniversaries and birthdays) - days	Not Offered
Special events (religious events) - limit	10% of Sum Insured
Special events (religious events) - days	No limit
Cover for home emergency i
Cover for legal protection/expenses i
Cover for items away from home? i
Personal possessions cover whilst living in a nursing home or residential care setting i	£0.00
Medical equipment loan i	£0.00
Theft from bogus officials i
Storm and flood i
Fire, smoke, explosion, lightning, or earthquake i
Malicious damage i
Civil riot or commotion i
Collisions (Including animals, trees, satellites, and moving vehicles) i
Snow depth (cm) i	Not Defined
Rainfall (mm) i	Not Defined
Windspeed (mph) i	Not Defined

Cost (Year 1) i	£310.00
Account closure fee	£0.00
Charge for transferring investments to another platform i	£0.00
Does the provider have a mobile app?
Charge for selling holdings if not enough money in account for charges	£0.00
Completing paper applications
Cash withdrawal by BACs	£0.00
Same day payment/payment by CHAPs	£0.00
Early account closure fee	£0.00
Cost of receiving paper statements for a year	£0.00
Charge for transferring cash to another platform i	£0.00

Cost (Year 1) i	£620.00
Account closure fee	£0.00
Charge for transferring investments to another platform i	£0.00
Charge for selling holdings if not enough money in account for charges	£0.00
Completing paper applications
Cash withdrawal by BACs	£0.00
Same day payment/payment by CHAPs	£0.00
Early account closure fee	£0.00
Cost of receiving paper statements for a year	£0.00
Charge for transferring cash to another platform i	£0.00
Does the provider have a mobile app?

Age when premiums stop i	90
Cover for accidental death in waiting period i	3x full payout
How long after policy is started can full benefits be claimed? i	24 months
Cover type (level or increasing) i	Increasing
Signing up incentive i	£100 Gift Card
Minimum age i	60
Maximum age i	80
Cover for non-accidental death in waiting period (% of premiums paid) i	150%
Payout for accidental death outside waiting period i	Full payout
How much for terminal illness benefit? i
How much will be paid for serious illness? i
Can you reduce monthly payments? i
If a payment is missed, how long until the policy is cancelled? i	30 days
Does the policy offer the customer a proportionate amount of money back if they choose to cancel after paying 50% or more of the scheduled monthly payments? i
Rate used to calculate increasing cover i	RPI
Discount offered with a funeral provider? i	Not offered
Funeral benefit option provider i	Not offered

Representative APR (on £5,000 loan, 36 month term)	7.9%
Unpaid Repayment Fee i	£0.00
Early settlement fee (Days interest)	58 days
Available to new customers? i
Eligibility checker
Minimum borrowing amount	£1,000.00
Maximum borrowing amount	£50,000.00
Minimum borrowing length	12 months
Maximum borrowing amount	96 months

Type of cover i	Lifetime, annual
Medical cover limit i	£8,000.00
Medical excess i	Variable
Annual policy limit i	£8,000.00
Annual condition limit i
Lifetime policy limit i	Unlimited
Lifetime condition limit i
Dental cover (if due to an accident) i	£500.00
Cruciate ligament damage i	£8,000.00
CT scans i	£8,000.00
MRI scans i	£8,000.00
Prescription diet (treatment of bladder stones only) i	£250.00
Complementary treatment i	£1,000.00
Boarding fees limit i	£1,000.00
Death benefit (illness) i	£1,500.00
Euthanasia cover limit i	£100.00
Cremation i	£0.00
Holiday cancellation i	£5,000.00
Holiday cover i	£8,000.00
Quarantine costs cover i	£2,000.00
Loss of PETS passport or other travel documents i	£250.00
Emergency expenses abroad i	£500.00
Maximum number of days abroad i
Age when compulsory excess rises i	7 years
Cancellation fee i	£0.00
Amendment fee i	£0.00
If renewed, are existing conditions covered? i

Interest Rate (AER) i	4.28%
Minimum Opening Balance i	£1.00
What happens at maturity? i	The provider will contact you before the account matures. If you don't instruct them the money will be paid into a fixed term account with similar terms.
Part of FSCS i
Maximum Balance i	£5,000,000.00
Minimum Age to Open Account i	16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i
Can you make early withdrawals? i
Withdrawal Penalty (days) i	Earlier access will close the account with 35 days notice that will incur an early closure charge of 90 days interest.

Interest Rate (AER) i	4.39%
Minimum Opening Balance i	£1.00
What happens at maturity? i	The provider will contact you before the account matures. If you don't instruct them the money will be paid into a fixed term account with similar terms.
Part of FSCS i
Maximum Balance i	£5,000,000.00
Minimum Age to Open Account i	16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i	This product will be linked for new and existing current account customers.
Can you make early withdrawals? i
Withdrawal Penalty (days) i	Earlier access will close the account and 35 days notice will incur an early closure charge of 90 days interest.

Interest Rate (AER) i	1.66%
Maximum Balance i	Unlimited
Part of FSCS i
Withdrawal Penalty i
Additional Information i
Minimum Opening Balance i	£0.00
Minimum Age to Open Account i	16
Sharia Account i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i	Must be a current account customer
Penalty free withdrawals? i

Interest Rate (AER) i	6.17%
Maximum Balance i	Unlimited
Withdrawal Penalty i
Minimum Monthly Investment i	£1.00
Maximum Monthly Investment i	£150.00
Penalty free withdrawals? i
Minimum Opening Balance i	£0.00
Minimum Age to Open Account i	16
Sharia Account i
Part of FSCS i
Can be opened by mobile app? i
Can be opened in branch? i
Can be opened online? i
Can be managed by mobile app? i
Can be managed in branch? i
Can be managed online? i
Additional Opening Criteria i	Must have or open a current account with RBS.
Notice Period i
Fixed Term Length i
Additional Information i	1.00% paid on portion over £5K. Regular standing order must be set up upon opening for any amount between £1 - £150. Money can be added from Round Ups (available to eligible customers) and this does not count towards the £150 maximum deposit limit.