Saga

Founded in 1959, Saga specialises in products for the over-50s market. It is listed on the London Stock Exchange

It provides both financial products such as insurance and ISAs, and also non-financial, such as legal and care services for the elderly. Its travel insurance is underwritten by Great Lakes Insurance SE. Saga's home and car insurance are provided by a number of insurers.

Saga's headquarters are in Folkestone, Kent. 

Saga
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Car insurance

Ranked 34th of 54 providers reviewed.

Customer happiness 65.42%
Customer trust 57.53%
Complaints performance 72.28%
Transparency rating 51.09%
Fairer Finance score
Reviewed Autumn 2021
62%
Gold ribbon: first place

Home Emergency Cover

Ranked 2nd of 11 providers reviewed.

Customer happiness 59.09%
Customer trust 59.09%
Claims score 74.69%
Complaints performance 74.69%
Transparency rating 60.78%
Fairer Finance score
Reviewed Autumn 2021
63%

Home insurance (building and contents)

Ranked 24th of 51 providers reviewed.

Customer happiness 65.05%
Customer trust 57.57%
Complaints performance 67.04%
Transparency rating 62.57%
Fairer Finance score
Reviewed Autumn 2021
63%

Savings accounts

Ranked 27th of 46 providers reviewed.

Customer happiness 46.81%
Customer trust 58.51%
Complaints performance 68.52%
Transparency rating 74.35%
Fairer Finance score
Reviewed Autumn 2021
62%

Travel insurance

Ranked 19th of 36 providers reviewed.

Customer happiness 55.23%
Customer trust 53.52%
Complaints performance 54.59%
Transparency rating 41.27%
Fairer Finance score
Reviewed Autumn 2021
51%

Car insurance

Saga

Essential Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i
Cover for replacing original audio/visual equipment i Unlimited

Saga

Plus Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i
Cover for replacing original audio/visual equipment i Unlimited

Saga

Select Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i
Cover for replacing original audio/visual equipment i Unlimited

Saga

Motor Insurance

3 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
New car replacement
Windscreen repair excess i £25
Windscreen replacement excess i £100
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i
Cover for replacing original audio/visual equipment i £1,000

Home insurance (building and contents)

Saga

Tailor-Made home Insurance

4 stars
Matching sets i
Theft from outbuildings cover limit i Part of sum insured
Escape of water excess i £150
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £5,000
Replace belongings new for old i
24hr helpline i

Saga

Saga Plus

4 stars
Matching sets i
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £150
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £1,000
Replace belongings new for old i
24hr helpline i

Saga

Saga Select

3 stars
Matching sets i
Theft from outbuildings cover limit i £3,000
Escape of water excess i £150
Alternative accommodation cover limit i 100,000
Cover for keys if lost i £1,000
Money in the home i £500
Replace belongings new for old i
24hr helpline i

Buildings insurance

Saga

Tailor-Made home Insurance

4 stars
Finding & repairing a leak cover limit i Sum insured
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Compulsory excess i £100
Escape of water excess i £150
24hr helpline i
Property owner liability i £10,000,000

Saga

Saga Plus

4 stars
Finding & repairing a leak cover limit i Sum insured
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Compulsory excess i £50
Escape of water excess i £150
24hr helpline i
Property owner liability i £2,000,000

Saga

Saga Select

3 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i £1,000
Matching sets i
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i £1,000
Compulsory excess i £50
Escape of water excess i £150
24hr helpline i
Property owner liability i £2,000,000

Contents insurance

Saga

Tailor-Made home Insurance

4 stars
Theft from outbuildings cover limit i Part of sum insured
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i Part of sum insured
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £5,000
Cover for keys if stolen i Sum insured
24hr helpline i

Saga

Saga Plus

4 stars
Theft from outbuildings cover limit i Sum Insured
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £1,000
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £1,000
Cover for keys if stolen i Sum insured
24hr helpline i

Saga

Saga Select

3 stars
Theft from outbuildings cover limit i £3,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £1,000
Replace belongings new for old i
Alternative accommodation cover limit i £25,000
Money in the home cover limit i £500
Cover for keys if stolen i £1,000
24hr helpline i

Pet insurance

Cat insurance

Saga

Super

3 stars
Medical cover limit i £5,000
Dental cover (if due to an accident) i £5,000
If renewed, are existing conditions covered? i
Annual condition limit i
Lifetime policy limit i Unlimited
Lifetime condition limit i
Annual policy limit i 5,000
Cruciate ligament damage i £5,000
CT scans i £5,000
MRI scans i £5,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 5 years
Cancellation fee i £35
Amendment fee i £10

Saga

Saver

1 stars
Medical cover limit i £2,000
Dental cover (if due to an accident) i £2,000
If renewed, are existing conditions covered? i
Annual condition limit i
Lifetime policy limit i
Lifetime condition limit i £2,000
Annual policy limit i
Cruciate ligament damage i £2,000
CT scans i £2,000
MRI scans i £2,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i Doesn't change
Cancellation fee i £35
Amendment fee i £10

Saga

Essential

1 stars
Medical cover limit i £1,000
Dental cover (if due to an accident) i £1,000
If renewed, are existing conditions covered? i
Annual condition limit i
Lifetime policy limit i Unlimited
Lifetime condition limit i
Annual policy limit i 1,000
Cruciate ligament damage i £1,000
CT scans i £1,000
MRI scans i £1,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i 5 years
Cancellation fee i £35
Amendment fee i £10

Dog insurance

Saga

Super

3 stars
Medical cover limit i 5,000
Dental cover (if due to an accident) i £5,000
If renewed, are existing conditions covered? i
Annual condition limit i
Lifetime policy limit i Unlimited
Lifetime condition limit i
Annual policy limit i £5,000
Cruciate ligament damage i £5,000
CT scans i £5,000
MRI scans i £5,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 5 years
Amendment fee i £10

Saga

Saver

1 stars
Medical cover limit i 2,000
Dental cover (if due to an accident) i £2,000
If renewed, are existing conditions covered? i
Annual condition limit i
Lifetime policy limit i
Lifetime condition limit i 2,000
Annual policy limit i
Cruciate ligament damage i £2,000
CT scans i £2,000
MRI scans i £2,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i Doesn't change
Amendment fee i £10

Saga

Essential

1 stars
Medical cover limit i 1,000
Dental cover (if due to an accident) i £1,000
If renewed, are existing conditions covered? i
Annual condition limit i
Lifetime policy limit i Unlimited
Lifetime condition limit i
Annual policy limit i £1,000
Cruciate ligament damage i £1,000
CT scans i £1,000
MRI scans i £1,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i 5 years
Amendment fee i £10

Travel insurance

Annual multi-trip insurance

Saga

Travel Insurance

4 stars
Cancelling before travel cover limit i £0
Medical excess i £70
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £5,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Emergency medical cover and repatriation cover limit i £10,000,000
Mental health cover i
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 45 days

Single trip insurance

Saga

Travel Insurance

4 stars
Cancelling before travel cover limit i £0
Medical excess i £70
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £5,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Emergency medical cover and repatriation cover limit i £10,000,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Missed departure cover limit i £1,000

Travel insurance add-on: winter sports

Saga

Travel Insurance

4 stars
Ski equipment owned cover limit i £750
Single owned item cover limit i £750
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £200
Avalanche closure cover limit i £300
Piste closure cover limit i £400
Ski equipment owned excess i £70
Ski equipment hired i £550
Single item limit for hired equipment i £550
Unused ski pass due to illness or injury i £350

Travel Insurance Covid-19 Cover

Saga

Travel Insurance

1 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)