Saga

Founded in 1959, Saga specialises in products for the over 50s market. It's listed on the London Stock Exchange

It provides both financial products such as insurance and ISAs, and also non-financial, such as legal and care services for the elderly. Its travel insurance is underwritten by Great Lakes Insurance SE. Saga's home and car insurance are provided by a number of insurers.

Saga's headquarters are in Folkestone, Kent. 

Saga
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Gold ribbon: first place

Car insurance

Ranked 22nd of 53 providers reviewed.

Customer happiness 62%
Customer trust 53%
Complaints performance 70%
Transparency rating 50%
Fairer Finance score
Reviewed Autumn 2019
59%

Home insurance (building and contents)

Ranked 24th of 49 providers reviewed.

Customer happiness 61%
Customer trust 52%
Complaints performance 72%
Transparency rating 48%
Fairer Finance score
Reviewed Autumn 2019
58%
Gold ribbon: first place

Travel insurance

Ranked 10th of 65 providers reviewed.

Customer happiness 61%
Customer trust 55%
Complaints performance 62%
Transparency rating 55%
Fairer Finance score
Reviewed Autumn 2019
58%

Car insurance

Saga

Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £0
Windscreen replacement excess i £75
Cover limit for stolen keys i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i
Repairs guarantee (years) i 5 years
Courtesy car provided if stolen / total loss i Optional

Saga

Motor Insurance (Essential)

4 stars
Cover limit for lost keys i Unlimited
Uninsured driver promise i
Courtesy car for duration of repair i
Windscreen repair excess i £0
Windscreen replacement excess i £75
Cover limit for stolen keys i Unlimited
Cover for replacing original audio/visual equipment i Unlimited
24hr helpline available i 75
Repairs guarantee (years) i 5 years
Courtesy car provided if stolen / total loss i Optional

Home insurance (building and contents)

Saga

Tailor-Made home Insurance

4 stars
Escape of water excess i £150
Matching sets i
Theft from outbuildings cover limit i Part of sum insured
24hr helpline i
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £5,000
Replace belongings new for old i

Saga

Saga Home

4 stars
Escape of water excess i £150
Matching sets i
Theft from outbuildings cover limit i Part of sum insured
24hr helpline i
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £500
Replace belongings new for old i

Saga

Saga Essential

3 stars
Escape of water excess i £150
Matching sets i
Theft from outbuildings cover limit i £3,000
24hr helpline i
Alternative accommodation cover limit i £100,000
Cover for keys if lost i £1,000
Money in the home i £500
Replace belongings new for old i

Buildings insurance

Saga

Tailor-Made home Insurance

4 stars
Finding & repairing a leak cover limit i Sum insured
Matching sets i
Cover for keys if lost i Sum insured
Compulsory excess i £100
Escape of water excess i £150
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Property owner liability i £10,000,000
24hr helpline i

Saga

Saga Home

4 stars
Finding & repairing a leak cover limit i Sum insured
Matching sets i
Cover for keys if lost i Sum insured
Compulsory excess i £0
Escape of water excess i £150
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Property owner liability i £2,000,000
24hr helpline i

Saga

Saga Essential

3 stars
Finding & repairing a leak cover limit i £5,000
Matching sets i
Cover for keys if lost i £1,000
Compulsory excess i £0
Escape of water excess i £150
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i £1,000
Property owner liability i £2,000,000
24hr helpline i

Contents insurance

Saga

Tailor-Made home Insurance

4 stars
Theft from outbuildings cover limit i Part of sum insured
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £500
Cover for keys if stolen i Sum insured
24hr helpline i

Saga

Saga Essential

4 stars
Theft from outbuildings cover limit i Part of sum insured
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i Part of sum insured
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £5,000
Cover for keys if stolen i Sum insured
24hr helpline i

Saga

Saga Home

3 stars
Theft from outbuildings cover limit i £3,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £25,000
Money in the home cover limit i £500
Cover for keys if stolen i £1,000
24hr helpline i

Pet insurance

Cat insurance

Saga

Saver

4 stars
If renewed, are existing conditions covered? i
Vet fees cover limit per condition i £2,000
Dental cover (if due to an accident) i £2,000
Cruciate ligament damage i £2,000
CT scans i £2,000
MRI scans i £2,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i Doesn't change
Cancellation fee i £35
Amendment fee i £10
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £0

Saga

Essential

4 stars
If renewed, are existing conditions covered? i
Vet fees cover limit per condition i £1,000
Dental cover (if due to an accident) i £1,000
Cruciate ligament damage i £1,000
CT scans i £1,000
MRI scans i £1,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i 5 years
Cancellation fee i £35
Amendment fee i £10
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £0

Saga

Super

1 stars
If renewed, are existing conditions covered? i
Vet fees cover limit per condition i £5,000
Dental cover (if due to an accident) i £5,000
Cruciate ligament damage i £5,000
CT scans i £5,000
MRI scans i £5,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 5 years
Cancellation fee i £35
Amendment fee i £10
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £2,000

Dog insurance

Saga

Super

2 stars
If renewed, are existing conditions covered? i
Vet fees cover limit per condition i £5,000
Dental cover (if due to an accident) i £5,000
Cruciate ligament damage i £5,000
CT scans i £5,000
MRI scans i £5,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 5 years
Amendment fee i £10

Saga

Saver

1 stars
If renewed, are existing conditions covered? i
Vet fees cover limit per condition i £2,000
Dental cover (if due to an accident) i £2,000
Cruciate ligament damage i £2,000
CT scans i £2,000
MRI scans i £2,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i Doesn't change
Amendment fee i £10

Saga

Essential

1 stars
If renewed, are existing conditions covered? i
Vet fees cover limit per condition i £1,000
Dental cover (if due to an accident) i £1,000
Cruciate ligament damage i £1,000
CT scans i £1,000
MRI scans i £1,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i 5 years
Amendment fee i £10

Travel insurance

Annual multi-trip insurance

Saga

Travel Insurance (with cancellation cover)

5 stars
Medical excess i £70
Cancelling before travel cover limit i £10,000
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £5,000
Max trip duration i 45 days
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Saga

Travel Insurance

4 stars
Medical excess i £70
Cancelling before travel cover limit i £0
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £5,000
Max trip duration i 45 days
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £0
Abandoning your trip cover limit i £10,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Natural disaster relocation cover i
Natural disaster baggage cover i
Mental health cover i

Single trip insurance

Saga

Travel Insurance (with cancellation cover)

5 stars
Medical excess i £70
Cancelling before travel cover limit i £5,000
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £5,000
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £5,000
Missed departure cover limit i £1,000
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350

Saga

Travel Insurance

4 stars
Medical excess i £70
Cancelling before travel cover limit i £0
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £5,000
Emergency medical cover and repatriation cover limit i £10,000,000
Cutting trip short cover limit i £0
Missed departure cover limit i £1,000
Abandoning your trip cover limit i £5,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350

Travel insurance add-on: winter sports

Saga

Travel Insurance

3 stars
Ski equipment owned cover limit i £750
Single owned item cover limit i £750
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £200
Ski equipment owned excess i £70
Ski equipment hired i £550
Single item limit for hired equipment i £550
Avalanche closure cover limit i £300
Piste closure cover limit i £400
Unused ski pass due to illness or injury i £350