Saga

Founded in 1959, Saga specialises in products for the over 50s market. It's listed on the London Stock Exchange

It provides both financial products such as insurance and ISAs, and also non-financial, such as legal and care services for the elderly. Its travel insurance is underwritten by Great Lakes Insurance SE. Saga's home and car insurance are provided by a number of insurers.

Saga's headquarters are in Folkestone, Kent. 

Saga
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Car insurance

Ranked 26th of 56 providers reviewed.

Customer happiness 63.62%
Customer trust 57.5%
Complaints performance 79.55%
Transparency rating 56.96%
Fairer Finance score
Reviewed Spring 2021
64%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 17th of 52 providers reviewed.

Customer happiness 65.41%
Customer trust 57.77%
Complaints performance 72.75%
Transparency rating 58.71%
Fairer Finance score
Reviewed Spring 2021
64%

Savings accounts

Ranked 29th of 50 providers reviewed.

Customer happiness 48.43%
Customer trust 53.73%
Complaints performance 72.03%
Transparency rating 78.75%
Fairer Finance score
Reviewed Spring 2021
63%
Gold ribbon: first place

Travel insurance

Ranked 12th of 53 providers reviewed.

Customer happiness 54.99%
Customer trust 51.99%
Complaints performance 63.18%
Transparency rating 49.98%
Fairer Finance score
Reviewed Spring 2021
55%

Car insurance

Saga

Saga Essential Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i

Saga

Saga Plus Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i

Saga

Saga Select Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i

Saga

Motor Insurance

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i

Saga

Motor Insurance (with breakdown cover)

4 stars
Cover limit for lost keys i Unlimited
Courtesy car for duration of repair i
Uninsured driver promise i
Cover for replacing original audio/visual equipment i Unlimited
New car replacement
Windscreen repair excess i £0
Windscreen replacement excess i £75
Repairs guarantee (years) i 5 years
Cover limit for stolen keys i Unlimited
24hr helpline available i
Courtesy car provided if stolen / total loss i

Home insurance (building and contents)

Saga

Tailor-Made home Insurance

4 stars
Matching sets i
Theft from outbuildings cover limit i Part of sum insured
Escape of water excess i £150
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £5,000
Replace belongings new for old i
24hr helpline i

Saga

Saga Essential

3 stars
Matching sets i
Theft from outbuildings cover limit i £3,000
Escape of water excess i £150
Alternative accommodation cover limit i £100,000
Cover for keys if lost i £1,000
Money in the home i £500
Replace belongings new for old i
24hr helpline i

Saga

Saga Home

3 stars
Matching sets i
Theft from outbuildings cover limit i Part of sum insured
Escape of water excess i £150
Alternative accommodation cover limit i Sum insured
Cover for keys if lost i Sum insured
Money in the home i £500
Replace belongings new for old i
24hr helpline i

Buildings insurance

Saga

Tailor-Made home Insurance

4 stars
Finding & repairing a leak cover limit i Sum insured
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Compulsory excess i £100
Escape of water excess i £150
24hr helpline i
Property owner liability i £10,000,000

Saga

Saga Home

4 stars
Finding & repairing a leak cover limit i Sum insured
Cover for keys if lost i Sum insured
Matching sets i
Alternative accommodation cover limit i Sum insured
Cover for keys if stolen i Sum insured
Compulsory excess i £0
Escape of water excess i £150
24hr helpline i
Property owner liability i £2,000,000

Saga

Saga Essential

3 stars
Finding & repairing a leak cover limit i £5,000
Cover for keys if lost i £1,000
Matching sets i
Alternative accommodation cover limit i £100,000
Cover for keys if stolen i £1,000
Compulsory excess i £0
Escape of water excess i £150
24hr helpline i
Property owner liability i £2,000,000

Contents insurance

Saga

Tailor-Made home Insurance

4 stars
Theft from outbuildings cover limit i Part of sum insured
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i Part of sum insured
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £5,000
Cover for keys if stolen i Sum insured
24hr helpline i

Saga

Saga Essential

3 stars
Theft from outbuildings cover limit i £3,000
Matching sets i
Cover for keys if lost i £1,000
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i £25,000
Money in the home cover limit i £500
Cover for keys if stolen i £1,000
24hr helpline i

Saga

Saga Home

3 stars
Theft from outbuildings cover limit i Part of sum insured
Matching sets i
Cover for keys if lost i Sum insured
Cover limit for cycles in the home i £500
Replace belongings new for old i
Alternative accommodation cover limit i Sum insured
Money in the home cover limit i £500
Cover for keys if stolen i Sum insured
24hr helpline i

Pet insurance

Cat insurance

Saga

Super

3 stars
Vet fees cover limit per condition i £5,000
Dental cover (if due to an accident) i £5,000
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i 5,000
Cruciate ligament damage i £5,000
CT scans i £5,000
MRI scans i £5,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 5 years
Cancellation fee i £35
Amendment fee i £10
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £2,000

Saga

Saver

1 stars
Vet fees cover limit per condition i £2,000
Dental cover (if due to an accident) i £2,000
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i Unlimited
Cruciate ligament damage i £2,000
CT scans i £2,000
MRI scans i £2,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i Doesn't change
Cancellation fee i £35
Amendment fee i £10
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £0

Saga

Essential

1 stars
Vet fees cover limit per condition i £1,000
Dental cover (if due to an accident) i £1,000
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i 1,000
Cruciate ligament damage i £1,000
CT scans i £1,000
MRI scans i £1,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i 5 years
Cancellation fee i £35
Amendment fee i £10
Does the policy offer cover if the pet dies because of an illness or accident, or if it’s lost or stolen? i £0

Dog insurance

Saga

Super

3 stars
Vet fees cover limit per condition i £5,000
Dental cover (if due to an accident) i £5,000
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i 5,000
Cruciate ligament damage i £5,000
CT scans i £5,000
MRI scans i £5,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £1,000
Age when compulsory excess rises i 5 years
Amendment fee i £10

Saga

Saver

1 stars
Vet fees cover limit per condition i £2,000
Dental cover (if due to an accident) i £2,000
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i Unlimited
Cruciate ligament damage i £2,000
CT scans i £2,000
MRI scans i £2,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i Doesn't change
Amendment fee i £10

Saga

Essential

1 stars
Vet fees cover limit per condition i £1,000
Dental cover (if due to an accident) i £1,000
If renewed, are existing conditions covered? i
Vet fees cover limit per policy period i 1,000
Cruciate ligament damage i £1,000
CT scans i £1,000
MRI scans i £1,000
Prescription diet (treatment of bladder stones only) i £0
Euthanasia cover limit i £0
Cremation i £0
Complementary treatment i £0
Age when compulsory excess rises i 5 years
Amendment fee i £10

Travel insurance

Annual multi-trip insurance

Saga

Travel Insurance (with cancellation cover)

5 stars
Cancelling before travel cover limit i £10,000
Medical excess i £70
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £5,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Emergency medical cover and repatriation cover limit i £10,000,000
Mental health cover i
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 45 days

Saga

Travel Insurance

4 stars
Cancelling before travel cover limit i £0
Medical excess i £70
Personal Possessions and Baggage - damaged, lost or stolen- cover limit i £5,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Emergency medical cover and repatriation cover limit i £10,000,000
Mental health cover i
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Natural disaster relocation cover i
Natural disaster baggage cover i
Max trip duration i 45 days

Single trip insurance

Saga

Travel Insurance (with cancellation cover)

5 stars
Cancelling before travel cover limit i £10,000
Medical excess i £70
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £5,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Emergency medical cover and repatriation cover limit i £10,000,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Missed departure cover limit i £1,000

Saga

Travel Insurance

4 stars
Cancelling before travel cover limit i £0
Medical excess i £70
Personal Possessions and Baggage - damaged, lost or stolen - cover limit i £5,000
Cutting trip short cover limit i £10,000
Abandoning your trip cover limit i £10,000
Emergency medical cover and repatriation cover limit i £10,000,000
Lost or stolen cash i £300
Combined passport & travel cover limit i £350
Missed departure cover limit i £1,000

Travel insurance add-on: winter sports

Saga

Travel Insurance

4 stars
Ski equipment owned cover limit i £750
Single owned item cover limit i £750
Cover limit for hire of ski equipment due to loss/damage/delay to own equipment i £200
Avalanche closure cover limit i £300
Piste closure cover limit i £400
Ski equipment owned excess i £70
Ski equipment hired i £550
Single item limit for hired equipment i £550
Unused ski pass due to illness or injury i £350

Travel Insurance Covid-19 Cover

Saga

Travel Insurance (with cancellation cover)

2 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)

Saga

Travel Insurance

1 stars
Cancellation cover for if policy holder has covid (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cover for change in the FCDO advice whilst on trip? e.g. between when you fly out and come home?
Does the policy cover medical cover if you catch Covid-19?
Cancellation cover for if travel companion has covid-19 (confirmed either by test result or doctor's note) within 14 days of departure date? i
Cancellation cover due to a close relative having covid-19 and is admitted to hospital (this person is not travelling but you cancel trip to stay near them)
Cancellation/curtailment: bereavement of a close relative due to Covid
Cancellation/curtailment cover if denied boarding by airline because displaying symptoms?
Cover for all aspects of the policy, (EXCEPT cancellation and curtailment) for change in the FCDO advice between when you book and departure?
No additional premium to extend policy due to getting covid-19 (for days of trip extended)