Founded in 2014, Starling Bank is a digital, mobile-only challenger bank based in London.
Starling Bank was founded by Anne Boden (ex-COO of Allied Irish Bank) who remains the CEO today.
It offers a range of financial products such as a current account for personal use and one for businesses, and personal loans.
Whilst it might not have branches itself, it has a partnership with the Post Office to allow customers to deposit cash.
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| Customer happiness score | 83.69% |
|---|---|
| Customer trust score | 75.33% |
| Complaints performance | 64.7% |
| Transparency rating | 76.29% |
| Fairer Finance score Reviewed Autumn 2023 |
75% |
| Customer happiness score | 75% |
|---|---|
| Customer trust score | 68.18% |
| Complaints performance | 64.78% |
| Transparency rating | 60.13% |
| Fairer Finance score Reviewed Autumn 2023 |
67% |
| Annual fee i | £0.00 |
|---|---|
| Maximum cash machine withdrawal per day i | £300.00 |
| Part of FSCS i | |
| Cash withdrawal fee in UK (own bank) i | £0.00 |
| Card payment fee (£) i | £0.00 |
| App capability? i |
| Foreign cash withdrawal fee i | 0% |
|---|---|
| Foreign cash withdrawal additional charge i | £0.00 |
| Foreign purchases fee i | 0% |
| Is there a limit on free cash withdrawals? i | Unlimited |
| Risk based overdraft? i | |
|---|---|
| Arranged overdraft interest free amount i | £0.00 |
| Arranged overdraft interest rate (representative EAR) i | 15% |