TSB

TSB is currently part of the Spanish Sabadell Group, the fifth largest Spanish banking group.

TSB merged with Lloyds Bank in 1995 to become Lloyds TSB. However, a European Commission ruling in 2009 required the Group to divest itself, creating the TSB brand once more.

TSB offers a variety of products and services, including bank accounts, credit cards, mortgages and savings accounts, as well as general insurance products such as travel and home insurance.

Its insurance products are underwritten by Aviva and its headquarters are based in Edinburgh, Scotland.

TSB
Visit provider's website

We don't get paid for any links on our site.

Bank accounts

Ranked 21st of 28 providers reviewed.

Customer happiness 53.06%
Customer trust 51.5%
Complaints performance 71.66%
Transparency rating 79.07%
Fairer Finance score
Reviewed Spring 2022
64%

Credit cards

Ranked 25th of 31 providers reviewed.

Customer happiness 51.42%
Customer trust 49.62%
Complaints performance 71.66%
Transparency rating 46.54%
Fairer Finance score
Reviewed Spring 2022
55%
Gold ribbon: first place

Home insurance (building and contents)

Ranked 8th of 49 providers reviewed.

Customer happiness 66.92%
Customer trust 64.23%
Complaints performance 78.69%
Transparency rating 65.72%
Fairer Finance score
Reviewed Spring 2022
69%

Mortgages

Ranked 11th of 21 providers reviewed.

Customer happiness 56.77%
Customer trust 51.75%
Complaints performance 72.6%
Transparency rating 71.56%
Fairer Finance score
Reviewed Spring 2022
63%

Personal loans

Ranked 9th of 25 providers reviewed.

Customer happiness 61.04%
Customer trust 51.95%
Complaints performance 71.66%
Transparency rating 61.82%
Fairer Finance score
Reviewed Spring 2022
62%

Savings accounts

Ranked 30th of 49 providers reviewed.

Customer happiness 42.51%
Customer trust 50.33%
Complaints performance 71.66%
Transparency rating 78.26%
Fairer Finance score
Reviewed Spring 2022
61%

Bank accounts

Basic bank accounts

TSB

Cash Account

4 stars
Cash withdrawal fee in UK (own bank) i £0.00
Annual fee i £0.00
Part of FSCS i
Faster Payment limit i £100,000.00
Maximum cash machine withdrawal per day i £500.00

Current accounts

TSB

Spend and Save Plus Account

5 stars
Annual fee i £36.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

TSB

Spend and Save Account

4 stars
Annual fee i £0.00
Maximum cash machine withdrawal per day i £500.00
Part of FSCS i
Cash withdrawal fee in UK (own bank) i £0.00
Card payment fee (£) i £0.00
App capability? i

Foreign use bank accounts

TSB

Spend and Save Plus Account

5 stars
Foreign cash withdrawal fee i 0%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 0%
Is there a limit on free cash withdrawals? i Unlimited

TSB

Cash Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i 1.5% (Minimum £2, Maximum £4.50)
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

TSB

Student Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i 1.5% (Minimum £2, Maximum £4.50)
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

TSB

Graduate Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

TSB

Graduate Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i 1.5% (Minimum £2, Maximum £4.50)
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

TSB

Spend and Save Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

TSB

Spend and Save Account

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i 1.5% (Minimum £2, Maximum £4.50)
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

TSB

Student Account (Inside Europe)

1 stars
Foreign cash withdrawal fee i 2.99%
Foreign cash withdrawal additional charge i £0.00
Foreign purchases fee i 2.99%
Is there a limit on free cash withdrawals? i No free cash withdrawals

Overdrafts

TSB

Spend and Save Plus Account

4 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £100.00
Arranged overdraft interest rate (representative EAR) i 39.9%

TSB

Spend and Save Account

1 stars
Risk based overdraft? i
Arranged overdraft interest free amount i £0.00
Arranged overdraft interest rate (representative EAR) i 39.9%

Student bank accounts

TSB

Graduate Account

2 stars
Arranged overdraft limit i £2,000.00
Tiered repayment of overdraft i
Switching / sign up incentive i

TSB

Student Account

2 stars
Arranged overdraft limit i £1500 (£500 for first six months, £1000 months 7-9, £1500 from month 10)
Tiered repayment of overdraft i
Switching / sign up incentive i

Credit cards

0% balance transfer credit cards

TSB

Platinum Purchase Card

3 stars
Duration of 0% balance transfer offer period i 15 or 10 or 5 months
Balance transfer fee during promotional period i 1.45%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 1.45%
Representative balance transfer rate i 1.67%
Risk based? i

TSB

Advance Mastercard

3 stars
Duration of 0% balance transfer offer period i 3 months
Balance transfer fee during promotional period i 0%
Representative APR i 9.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 0%
Representative balance transfer rate i 0.8%
Risk based? i

TSB

Platinum Balance Transfer Card

3 stars
Duration of 0% balance transfer offer period i 27 or 24 or 21 months
Balance transfer fee during promotional period i 2.95%
Representative APR i 21.9%
Balance transfer rate during promotional period i 0%
Highest balance transfer fee during promotional period (%) i 2.95%
Representative balance transfer rate i 1.67%
Risk based? i

0% purchase credit cards

TSB

Platinum Purchase Card

4 stars
Duration of purchases offer period i 15 or 10 or 5 months
Representative APR i 21.9%
Highest APR i 27.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.67%
Number of days before interest is charged on purchases i 56 days
Risk based? i

TSB

Platinum Balance Transfer Card

3 stars
Duration of purchases offer period i 3 months
Representative APR i 21.9%
Highest APR i 27.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 1.67%
Number of days before interest is charged on purchases i 56 days
Risk based? i

TSB

Advance Mastercard

3 stars
Duration of purchases offer period i 3 months
Representative APR i 9.9%
Highest APR i 16.9%
Purchase rate during promotional period i 0%
Representative purchase rate i 0.8%
Number of days before interest is charged on purchases i 56 days
Risk based? i

Foreign use credit cards

TSB

Platinum Balance Transfer Card

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.67%

TSB

Advance Mastercard

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Representative APR i 9.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 0.8%

TSB

Platinum Purchase Card

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.67%

TSB

Student

1 stars
Foreign purchase fee i 2.95%
Foreign withdrawal fee i 3%
Representative APR i 21.9%
Number of days before interest is charged on non-sterling cash transactions i 0 days
Risk based? i
Representative purchase rate i 1.67%

Low rate credit cards

TSB

Advance Mastercard

3 stars
Representative APR i 9.9%
Highest APR i 16.9%
Representative purchase rate i 0.8%
Risk based? i
Representative balance transfer rate i 0.8%
Representative money transfer rate i

Home insurance (building and contents)

TSB

Contents Cover

5 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £0.00
Garden plants i
Alternative accommodation cover limit for contents i £20,000.00
Alternative accommodation cover limit for buildings i £100,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

TSB

Starter Contents Cover

4 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £0.00
Garden plants i
Alternative accommodation cover limit for contents i £20,000.00
Alternative accommodation cover limit for buildings i £100,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

TSB

Student Contents Cover

4 stars
Matching sets (Contents) i
Theft from outbuildings cover limit i Sum Insured
Escape of water excess i £0.00
Garden plants i
Alternative accommodation cover limit for contents i £20,000.00
Alternative accommodation cover limit for buildings i £100,000.00
Cover for keys if lost i Sum insured
Money in the home i £500.00
Replace belongings new for old i
24hr helpline i
Dual Contents i

Buildings insurance

TSB

Home Insurance

5 stars
Trace and Access i £5,000.00
Cover for keys if lost i Sum insured
Matching sets i
Rainfall (mm) i Not Defined
Alternative accommodation cover limit i £100,000.00
Cover for keys if stolen i Sum insured
Compulsory excess i £100.00
Escape of water excess i £0.00
24hr helpline i
Property owner liability i £2,000,000.00

Contents insurance

TSB

Contents Cover

5 stars
Matching sets i
Cover for keys if lost i Sum insured
Theft from outbuildings cover limit i Sum Insured
Cycles included whilst in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i Sum insured
Money in the home i £500.00
Alternative accommodation cover limit i £20,000.00
24hr helpline i

TSB

Starter Contents Cover

4 stars
Matching sets i
Cover for keys if lost i Sum insured
Theft from outbuildings cover limit i Sum Insured
Cycles included whilst in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i Sum insured
Money in the home i £500.00
Alternative accommodation cover limit i £20,000.00
24hr helpline i

TSB

Student Contents Cover

4 stars
Matching sets i
Cover for keys if lost i Sum insured
Theft from outbuildings cover limit i Sum Insured
Cycles included whilst in the home i Part of sum insured
Replace belongings new for old i
Cover for keys if stolen i Sum insured
Money in the home i £500.00
Alternative accommodation cover limit i £20,000.00
24hr helpline i