Home emergency cover

Start your search for good value home emergency cover by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a shortcut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness score
Customer
trust score
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Churchill

Churchill
62% 64% 77% 73% 69%
Gold

Saga

Saga
54% 68% 80% 71% 68%
Gold

HSBC

HSBC
66% 70% 68% 68% 68%
Gold

Tesco Bank

Tesco Bank
61% 62% 79% 70% 68%
Gold

NatWest

NatWest
56% 62% 77% 72% 67%
Gold

Aviva

Aviva
59% 62% 73% 73% 67%
Gold

Direct Line

Direct Line
57% 59% 77% 69% 66%
Gold

Nationwide

Nationwide
57% 67% 67% 70% 65%
Silver

Halifax

Halifax
51% 57% 72% 78% 64%
Silver

Lloyds Bank

Lloyds Bank
52% 58% 72% 74% 64%
Silver

Admiral

Admiral
56% 60% 68% 71% 64%
Bronze

Affinity Water

Affinity Water
59% 57% 73% 63% 63%
Bronze

AA

AA
60% 64% 60% 67% 63%
Bronze

Age Co

Age Co
65% 55% 56% 75% 63%
Bronze

Swinton

Swinton
53% 57% 71% 70% 63%
Bronze

CORGI HomePlan

CORGI HomePlan
55% 54% 61% 80% 63%
Bronze

John Lewis

John Lewis
46% 62% 69% 73% 62%
Bronze

LV=

LV=
47% 55% 74% 71% 62%
Bronze

Bank of Scotland

Bank of Scotland
45% 59% 72% 70% 62%

HomeServe

56% 54% 73% 62% 61%

Sainsbury's

48% 63% 60% 72% 61%

Age Partnership

53% 52% 70% 67% 60%

Co-operative Insurance

63% 65% 56% 57% 60%

British Gas

54% 50% 62% 68% 59%

Home Emergency Assist

46% 47% 78% 63% 58%

AXA

49% 56% 61% 62% 57%

24/7 Home Rescue

53% 51% 56% 67% 57%

More Than

49% 48% 63% 67% 57%

Ageas

48% 53% 59% 66% 57%

Hastings Direct

43% 51% 60% 69% 56%

Scottish Power

46% 42% 56% 75% 55%

Policy Expert

45% 43% 63% 68% 55%

Privilege

37% 45% 72% 62% 54%

RIAS

40% 49% 59% 66% 53%

esure

44% 41% 60% 58% 51%

More customer experience ratings