Home emergency cover

Start your search for good value home emergency cover by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a shortcut to help consumers make sense of the complex world of financial products.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

Affinity Water

Affinity Water
68% 69% 83% 67% 72%
Gold

Churchill

Churchill
63% 61% 79% 74% 69%
Gold

Saga

Saga
55% 69% 78% 74% 69%
Gold

Lloyds Bank

Lloyds Bank
55% 62% 78% 80% 69%
Gold

Halifax

Halifax
54% 58% 78% 83% 68%
Gold

Direct Line

Direct Line
59% 61% 78% 72% 68%
Silver

Tesco Bank

Tesco Bank
58% 59% 80% 72% 67%
Silver

Nationwide

Nationwide
58% 65% 72% 73% 67%
Bronze

Barclays

Barclays
55% 67% 73% 71% 67%
Bronze

Aviva

Aviva
58% 60% 73% 75% 66%
Bronze

NatWest

NatWest
59% 60% 78% 66% 66%
Bronze

Admiral

Admiral
59% 60% 72% 71% 66%
Bronze

Age Partnership

Age Partnership
63% 48% 77% 74% 66%
Bronze

AA

AA
60% 65% 66% 72% 66%

CORGI HomePlan

59% 57% 59% 85% 65%

HomeServe

55% 54% 82% 64% 64%

Home Emergency Assist

49% 55% 79% 69% 63%

Bank of Scotland

41% 56% 79% 76% 63%

More Than

51% 52% 64% 74% 60%

Sainsbury's

48% 56% 65% 71% 60%

LV=

44% 50% 78% 67% 60%

Policy Expert

48% 47% 76% 67% 60%

Hastings Direct

50% 49% 65% 72% 59%

British Gas

53% 49% 60% 74% 59%

AXA

51% 54% 64% 66% 59%

24/7 Home Rescue

51% 50% 54% 70% 56%

Privilege

41% 41% 78% 61% 55%

esure

49% 47% 65% 59% 55%

More customer experience ratings