Home emergency cover

Start your search for good value home emergency cover by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a shortcut to help consumers make sense of the complex world of financial products.

Brand	Customer happiness	Customer trust	Complaints performance	Transparency rating	Customer Experience rating
Brand	What does this mean?	What does this mean?	What does this mean?	What does this mean?	Customer Experience rating
Affinity Water	68%	69%	83%	67%	72%
Churchill	63%	61%	79%	74%	69%
Saga	55%	69%	78%	74%	69%
Lloyds Bank	55%	62%	78%	80%	69%
Halifax	54%	58%	78%	83%	68%
Direct Line	59%	61%	78%	72%	68%
Tesco Bank	58%	59%	80%	72%	67%
Nationwide	58%	65%	72%	73%	67%
Barclays	55%	67%	73%	71%	67%
Aviva	58%	60%	73%	75%	66%
NatWest	59%	60%	78%	66%	66%
Admiral	59%	60%	72%	71%	66%
Age Partnership	63%	48%	77%	74%	66%
AA	60%	65%	66%	72%	66%
CORGI HomePlan	59%	57%	59%	85%	65%
HomeServe	55%	54%	82%	64%	64%
Home Emergency Assist	49%	55%	79%	69%	63%
Bank of Scotland	41%	56%	79%	76%	63%
More Than	51%	52%	64%	74%	60%
Sainsbury's	48%	56%	65%	71%	60%
LV=	44%	50%	78%	67%	60%
Policy Expert	48%	47%	76%	67%	60%
Hastings Direct	50%	49%	65%	72%	59%
British Gas	53%	49%	60%	74%	59%
AXA	51%	54%	64%	66%	59%
24/7 Home Rescue	51%	50%	54%	70%	56%
Privilege	41%	41%	78%	61%	55%
esure	49%	47%	65%	59%	55%