Home emergency cover

Start your search for good value home emergency cover by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a shortcut to help consumers make sense of the complex world of financial products.

Brand	Customer happiness score	Customer trust score	Complaints performance	Transparency rating	Customer Experience rating
Brand	What does this mean?	What does this mean?	What does this mean?	What does this mean?	Customer Experience rating
Churchill	62%	64%	77%	73%	69%
Saga	54%	68%	80%	71%	68%
HSBC	66%	70%	68%	68%	68%
Tesco Bank	61%	62%	79%	70%	68%
NatWest	56%	62%	77%	72%	67%
Aviva	59%	62%	73%	73%	67%
Direct Line	57%	59%	77%	69%	66%
Nationwide	57%	67%	67%	70%	65%
Halifax	51%	57%	72%	78%	64%
Lloyds Bank	52%	58%	72%	74%	64%
Admiral	56%	60%	68%	71%	64%
Affinity Water	59%	57%	73%	63%	63%
AA	60%	64%	60%	67%	63%
Age Co	65%	55%	56%	75%	63%
Swinton	53%	57%	71%	70%	63%
CORGI HomePlan	55%	54%	61%	80%	63%
John Lewis	46%	62%	69%	73%	62%
LV=	47%	55%	74%	71%	62%
Bank of Scotland	45%	59%	72%	70%	62%
HomeServe	56%	54%	73%	62%	61%
Sainsbury's	48%	63%	60%	72%	61%
Age Partnership	53%	52%	70%	67%	60%
Co-operative Insurance	63%	65%	56%	57%	60%
British Gas	54%	50%	62%	68%	59%
Home Emergency Assist	46%	47%	78%	63%	58%
AXA	49%	56%	61%	62%	57%
24/7 Home Rescue	53%	51%	56%	67%	57%
More Than	49%	48%	63%	67%	57%
Ageas	48%	53%	59%	66%	57%
Hastings Direct	43%	51%	60%	69%	56%
Scottish Power	46%	42%	56%	75%	55%
Policy Expert	45%	43%	63%	68%	55%
Privilege	37%	45%	72%	62%	54%
RIAS	40%	49%	59%	66%	53%
esure	44%	41%	60%	58%	51%