Meet the Team

  • James Daley LinkedIn

    Managing director

    James Daley has been a consumer campaigner and financial journalist for over 20 years. Before launching Fairer Finance in 2014, he worked for the consumer group, Which?, where he campaigned for a better deal for customers of banks and insurers in the wake of the financial crisis.

    James is frequently interviewed on national television and radio, and has regularly appeared on shows such as Watchdog, Rip-off Britain, Dispatches and Moneybox.

    Before working at Which?, James spent 10 years as a business and finance newspaper journalist, latterly as the The Independent's personal finance editor and cycling columnist.

    He is a member of the Chartered Insurance Institute's professional standards committee.

    He lives with his wife and two children in Tooting, where he's also Chair of Governors at Smallwood Primary School.

  • Richard Robinson

    Head of Consultancy

    Rich is the Head of Consultancy at Fairer Finance, and has been with the company since 2016. He brings experience of financial institutions, having previously worked in the corporate arm of a large bank. He also has an MSc in Evolutionary Psychology from Brunel University.

    Rich is passionate about music, football and food. His heroes are John Lennon and Thierry Henry.

  • Dr. Oliver Crawford

    Co-head of research

    Oliver is one of our two co-heads of research at Fairer Finance.

    Prior to joining Fairer Finance, Oliver completed his PhD in History at the University of Cambridge in 2019. He has taught History at Cambridge, King's College London and the London School of Economics. In 2019-20, he was a visiting fellow at the International Institute for Asian Studies in Leiden. Besides his academic experience, he has worked as an administrator at Capital City College Group.

    In his spare time, Oliver enjoys long-distance running, cryptic crosswords and Indonesian literature.

  • Dr. Daniel White

    Co-head of research

    Dan is one of our two co-heads of research at Fairer Finance. His academic background is in Icelandic Philology which gave him experience at applying various novel qualitative and quantitative approaches to research problems. In parallel to his research, he also used to work in local government in a compliance and commissioning role.

    Outside of work, Dan enjoys longboarding, travelling, and reading Icelandic and Jewish literature

  • George Johnston LinkedIn

    Head of business development

    George Johnston is Head of business development at Fairer Finance. He helps grow new and existing commercial relationships. George has worked predominantly within business development within the insurance industry, as well as working for the consumer group Which? within their endorsement team. He Joined the Fairer Finance team in June 2021.

    George enjoys travel, having spent time exploring India, Singapore, America, and Australia. George also enjoys going to the gym and socialising with friends.

  • Eve McGrady

    Senior Consultant

    Eve is a Senior Consultant at Fairer Finance. Before joining in 2021, she graduated from the University of Bristol with a BA in French and Russian. During her degree, she worked in a tech start-up in Paris, and spent six months studying in Tomsk, Siberia. Outside of work, Eve enjoys cooking with her housemate and writing.

  • Anjali Ladwa


    Anjali is a Consultant at Fairer Finance. Before joining in 2021, she graduated from the University of York with a BA in English Language and Linguistics. Alongside her work, she tutors primary school children in English. In her free time, Anjali enjoys reading, baking, and going for long walks.

  • Sophie Hill


    Sophie is a Consultant at Fairer Finance. She read English Literature at the University of Cambridge, and went on to work in policy and political research and the charity sector before she joined in 2022. Outside of work, she enjoys theatre, long walks, and reading - including both books and disappearing down Wikipedia research rabbit holes.

  • Sorcha Lanigan


    Sorcha is a consultant at Fairer Finance. Before joining in 2022, she graduated from Leiden University with an MA in International Relations. She also holds an MSc in Social and Cultural Anthropology from University College London. She has previously worked for two NGOs specialising in refugee rights.

    In her spare time she enjoys reading and contributes freelance articles to Human Rights Pulse website.

  • Peter Roper


    Pete is a Researcher at Fairer Finance. As part of the research team he is primarily responsible for banking-focused research, including maintaining the Product and Customer Experience ratings. Pete graduated with a BSc in International Relations from the London School of Economics and previously spent a summer working for a sports betting company.

    Pete is passionate about climbing, rugby and music.

  • Harry Ashton

    Senior researcher

    Harry is a senior researcher at Fairer Finance. As part of the research team, he is responsible for keeping the product ratings up to date, primarily focusing on our ratings for investment platforms. Harry graduated with a BA in Accounting & Finance from Middlesex University before joining Fairer Finance.

    Harry is a keen traveller having been to over 40 countries and climbed Mount Kilimanjaro in 2017. He one day hopes to complete the seven summits.

  • Robert Sheargold


    Rob is a researcher at Fairer Finance. Rob graduated with a MA in Cultural Geography from Royal Holloway and has worked in market research, administration, and most recently as a supporter care advisor for Diabetes UK.

    Rob enjoys reading, playing tennis, and film.

  • Gábor Csontos


    Gabor is a researcher at Fairer Finance. He holds an MSc in Political Theory from the LSE, and a BA in Geography from Cambridge. He has previously worked in academic research settings.

    In his free time, Gabor enjoys reading, writing, and playing the piano.

  • Iwan Doherty


    Iwan is a researcher at Fairer Finance. He holds a BSc in Physics from the University of Nottingham and previously worked as a journalist.

    In his free time, he enjoys playing hockey and writing.

  • Ruth Gilbert

    Head of Fairer Finance Scotland

    Ruth is the Head of Fairer Finance Scotland, which launched in September 2017.

    She is an experienced consultant who has advised major firms in the insurance and technology sectors on product design and communications. She has designed life and health insurance products, helping companies adapt to their customers needs. 

    Writing the terms and conditions in financial services has featured at many points in Ruth’s career. From the early days, she believed helping the reader to understand is even more important than crossing the legal t's and dotting the compliance i's. Her law degree allowed her to take more conservative colleagues some way on this journey. There’s no surprise then that she has joined Fairer Finance’s team to do more of this for financial services companies in Scotland and beyond.  

  • Hilary Cooper

    Senior associate

    After completing a masters degree in economics, and spending a short period as a banking intern, Hilary worked for more than 20 years as a government economist and senior policy maker across a wide range of departments, and served as an adviser and trustee of the youth charity Theatre Is... from 2008-12. 

    Author of the Bluffer's Guide to Economics, and occasional feature writer, she has pursued a freelance career since leaving the civil service in 2011.  She is a Senior Associate with the think tank The Finance Foundation and is the director and author of their forthcoming research on the financial challenges faced by the very elderly in today's increasing digital world. In 2014 she published Putting Customers First a report on retail finance regulation for Demos Finance, where she was a senior associate researcher.

  • Simon Read

    Senior Associate

    Simon Read was the last personal finance editor at The Independent newspaper and now reports on finance matters for the BBC online as well as a range of newspapers, such as The I Paper, The Evening Standard and The Sun. As well as writing articles and blogs for Fairer Finance, Simon champions consumer rights on a range of tv and radio shows, such as the BBC's Watchdog, Sky News, Channel 5 News, Radio 5 Live, LBC and Talk Radio. He was a money expert on three series of the BBC1 TV show Right On The Money.