Fair value & consumer duty

Banks, lenders, and insurers have asked Fairer Finance to assess how well they have been embedding the Consumer Duty. Alongside our tried-and-tested framework assessing whether firms are providing fair value and aims to help them prove it.

Clear communications

Do your communications pass the FCA's 'Consumer Understanding' test? We've helped companies rewrite their documents so that even an 11-year-old would be able to understand them.

Person opening communications from their bank or insurer

Training & insight

Banks, building societies, insurers, and lenders ask us to train their teams on the harder aspects of complying with the Consumer Duty and delivering great outcomes for their consumers.

Upskilling your team with a Fairer Finance masterclass

Data & tools

Our innovative and powerful data tools give companies unique understanding of their customers and products.

Upskilling your team with a Fairer Finance masterclass

We chose to work with Fairer Finance on Consumer Duty projects due to their wealth of knowledge and experience in the financial services sector, including governing bodies obligations, which made them the ideal partner.

Louise Page Head of Group Marketing
Markerstudy logo

Some of our happy clients

  • Lloyds Bank
  • Darlington Building Society logo