Car insurance

Start your search for a good value car insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand	Customer happiness	Customer trust	Complaints performance	Transparency rating	Customer Experience rating
Brand	What does this mean?	What does this mean?	What does this mean?	What does this mean?	Customer Experience rating
NFU Mutual	80%	79%	83%	70%	78%
Audi	81%	84%	79%	59%	76%
By Miles	83%	72%	74%	73%	76%
Santander	78%	74%	80%	70%	76%
John Lewis	71%	79%	80%	63%	73%
Toyota	69%	69%	84%	68%	72%
Bank of Scotland	70%	70%	75%	70%	72%
Marks & Spencer	69%	69%	76%	69%	71%
BMW	71%	67%	71%	71%	70%
LV=	67%	59%	78%	75%	70%
Churchill	65%	60%	79%	75%	70%
Lloyds Bank	67%	62%	75%	72%	69%
Direct Line	67%	59%	79%	71%	69%
Ford	65%	68%	75%	67%	69%
Saga	68%	61%	73%	71%	68%
Policy Expert	65%	63%	76%	66%	67%
Sheilas' Wheels	64%	55%	77%	73%	67%
Co-operative Insurance	62%	60%	75%	71%	67%
RAC	61%	60%	76%	70%	67%
Tesco Bank	64%	58%	73%	70%	66%
esure	61%	51%	76%	76%	66%
AXA	65%	57%	64%	79%	66%
Elephant	67%	60%	75%	62%	66%
Geoffrey Insurance	58%	55%	77%	75%	66%
Halifax	59%	55%	75%	73%	66%
Admiral	63%	56%	74%	69%	65%
Post Office	60%	56%	75%	70%	65%
Diamond	66%	53%	75%	68%	65%
Sainsbury's	66%	58%	69%	67%	65%
Brightside	61%	62%	70%	67%	65%
AA	63%	61%	71%	65%	65%
Privilege	59%	49%	79%	72%	64%
A Choice	60%	59%	83%	55%	64%
Hastings Direct	63%	52%	69%	72%	64%
Aviva	62%	58%	73%	64%	64%
Age Co	61%	51%	66%	76%	64%
Swinton	59%	49%	73%	72%	63%
More Than	61%	53%	71%	67%	63%
Quotemehappy	61%	47%	73%	69%	62%
Swiftcover	60%	46%	64%	80%	62%
Dial Direct	57%	46%	76%	70%	62%
General Accident	64%	50%	73%	61%	62%
Adrian Flux	62%	52%	75%	58%	62%
Budget	56%	47%	75%	67%	61%
Go Skippy	59%	54%	74%	54%	60%
RIAS	59%	50%	66%	62%	59%
Ageas	55%	48%	66%	67%	59%
One Call Insurance	56%	47%	74%	55%	58%
1st Central	62%	51%	52%	66%	58%
Acorn Insurance	52%	50%	58%	67%	57%
Vavista	55%	44%	76%	52%	57%
Autonet	40%	38%	81%	57%	54%