Car insurance

Start your search for a good value car insurer by looking at Fairer Finance's latest ratings.

Our ratings are designed to help customers make more informed decisions, but they should not be taken as recommendations or advice. Every customer has different needs, and our ratings are simply designed as a short cut to help consumers make sense of the complex world of financial products.

Brand	Customer happiness	Customer trust	Complaints performance	Transparency rating	Customer Experience rating
Brand	What does this mean?	What does this mean?	What does this mean?	What does this mean?	Customer Experience rating
NFU Mutual	80%	78%	84%	67%	77%
By Miles	87%	75%	74%	72%	77%
Toyota	76%	72%	83%	74%	76%
Audi	81%	86%	76%	61%	76%
Bank of Scotland	77%	74%	80%	70%	75%
Police Mutual	85%	82%	73%	60%	75%
Age Co	80%	68%	69%	80%	74%
Santander	76%	67%	80%	69%	73%
John Lewis	67%	77%	84%	57%	71%
BMW	77%	68%	66%	72%	71%
Ford	63%	74%	78%	67%	70%
A Choice	70%	67%	83%	61%	70%
Lloyds Bank	69%	59%	80%	74%	70%
LV=	67%	57%	78%	77%	70%
Co-operative Insurance	64%	59%	80%	75%	69%
Direct Line	66%	57%	76%	76%	69%
Marks & Spencer	66%	61%	80%	68%	69%
Saga	67%	60%	75%	72%	68%
Geoffrey Insurance	59%	62%	78%	73%	68%
Diamond	67%	55%	78%	71%	68%
Churchill	64%	57%	76%	72%	67%
Tesco Bank	64%	56%	78%	68%	67%
Aviva	62%	57%	74%	71%	66%
Halifax	57%	53%	80%	74%	66%
Adrian Flux	67%	58%	79%	60%	66%
RAC	57%	57%	80%	70%	66%
Post Office	58%	55%	80%	71%	66%
Elephant	66%	57%	78%	62%	65%
AA	63%	61%	68%	69%	65%
Sainsbury's	69%	60%	66%	65%	65%
Admiral	62%	54%	76%	67%	65%
Sheilas' Wheels	63%	51%	78%	66%	64%
Swinton	58%	51%	75%	74%	64%
esure	60%	49%	77%	71%	64%
Swiftcover	65%	53%	63%	73%	63%
Quotemehappy	62%	48%	74%	69%	63%
AXA	63%	54%	63%	72%	63%
Hastings Direct	61%	51%	67%	72%	63%
Privilege	57%	45%	76%	73%	63%
Budget	58%	44%	80%	68%	63%
Dial Direct	59%	45%	80%	66%	62%
More Than	58%	51%	72%	67%	62%
Vavista	60%	50%	79%	59%	62%
General Accident	67%	51%	74%	54%	62%
Brightside	55%	53%	70%	65%	61%
One Call Insurance	55%	44%	78%	62%	60%
RIAS	56%	50%	69%	61%	59%
GoSkippy	54%	48%	75%	59%	59%
Acorn Insurance	53%	57%	58%	66%	59%
Ageas	54%	45%	69%	62%	58%
1st Central	63%	51%	50%	66%	57%