Car insurance

Start your search for a good value car insurer by looking at Fairer Finance's autumn ratings.

Brand Customer
happiness
Customer
trust
Complaints
performance
Transparency
rating
Customer Experience rating

What does this mean?

What does this mean?

What does this mean?

What does this mean?

Gold

NFU Mutual

NFU Mutual
82% 79% 77% 76% 78%
Gold

CSIS

CSIS
62% 59% 100% 61% 71%
Gold

LV=

LV=
67% 54% 77% 66% 66%
Gold

John Lewis

John Lewis
70% 68% 68% 56% 66%
Gold

Age Co

Age Co
64% 57% 67% 64% 63%
Gold

Tesco Bank

Tesco Bank
54% 47% 83% 68% 63%
Gold

Aviva

Aviva
60% 52% 70% 69% 63%
Gold

Santander

Santander
62% 61% 88% 39% 63%
Gold

Direct Line

Direct Line
63% 52% 78% 58% 63%
Silver

1st Central

1st Central
65% 54% 66% 60% 61%
Silver

Toyota

Toyota
68% 62% 70% 43% 61%
Bronze

A Choice

A Choice
54% 59% 78% 45% 60%
Bronze

Peugeot

Peugeot
54% 50% 78% 57% 60%
Bronze

RIAS

RIAS
64% 50% 68% 57% 60%
Bronze

Co-operative Insurance

Co-operative Insurance
57% 53% 77% 52% 60%
Bronze

Adrian Flux

Adrian Flux
63% 58% 70% 48% 60%
Bronze

Hastings Direct

Hastings Direct
56% 44% 64% 75% 60%
Bronze

Acorn Insurance

Acorn Insurance
57% 59% 68% 53% 59%
Bronze

Churchill

Churchill
55% 47% 78% 57% 59%
Bronze

Sainsbury's

Sainsbury's
59% 49% 74% 54% 59%
Bronze

More Than

More Than
57% 47% 71% 61% 59%
Bronze

Saga

Saga
62% 53% 70% 50% 59%
Bronze

Admiral

Admiral
54% 45% 74% 61% 59%

AXA

56% 45% 64% 67% 58%

insurePink

51% 44% 64% 72% 58%

Swiftcover

57% 40% 64% 68% 57%

Halifax

55% 43% 71% 60% 57%

Ford

52% 46% 71% 57% 57%

General Accident

61% 43% 70% 53% 57%

AA

55% 52% 68% 52% 57%

Quotemehappy

61% 47% 70% 48% 56%

RAC

58% 55% 58% 54% 56%

Sheilas' Wheels

54% 46% 84% 40% 56%

Diamond

54% 38% 74% 58% 56%

Post Office Money

62% 46% 64% 51% 56%

esure

53% 41% 83% 41% 56%

Bell

51% 37% 74% 61% 56%

Marks & Spencer

67% 55% 64% 36% 55%

Privilege

50% 38% 78% 55% 55%

Dial Direct

58% 40% 67% 54% 55%

Swinton

54% 42% 65% 57% 54%

Sure Thing

48% 52% 60% 57% 54%

4 Young Drivers

65% 50% 75% 27% 54%

Zenith Insurance

58% 42% 68% 47% 54%

Ageas

55% 41% 67% 51% 54%

Lloyds Bank

56% 52% 63% 43% 54%

Elephant

44% 36% 74% 59% 53%

GoSkippy

45% 39% 77% 46% 52%

Endsleigh

53% 41% 68% 41% 51%

Hughes Insurance

52% 36% 72% 42% 51%

Autonet

48% 29% 72% 47% 49%

One Call Insurance

48% 27% 75% 40% 48%

Debenhams

32% 32% 72% 47% 46%

More customer experience ratings